Faults and what to do about them
en
47
Faults and what to do about them
Faults
Cause/Remedy
Water is leaking from the
appliance.
■
Attach the drain hose correctly or replace it.
■
Tighten the screw fitting on the supply hose.
The door cannot be
opened.
■
~~~
(Rinse hold = no final drain) is activated (depending on the
model). Continue the programme by selecting
0
[
(Spin/Drain)
and
pressing
Inicio/Pausa + Carga (Start/Reload)
.
■
The temperature in drum is too high to open the door.
■
The safety function is activated. Stop the programme?
■
The water level in drum is too high.
■
Can the door only be opened by the emergency release?
"Emergency release" on page 45
The appliance is not filling
with water.
Detergent is not being dis-
pensed.
■
Programme does not start?
■
Is the tap turned on?
■
Could the filter in the water supply be blocked?
"Filter in the water supply is blocked" on page 44
Note:
If an additional water filter has been installed (depending on the
model), check for contaminants and clean if required
~
separate installa-
tion and cleaning instruction for water filter.
■
Is the supply hose kinked or trapped?
The programme will not
start.
■
Have you touched the
Inicio/Pausa + Carga (Start/Reload)
button or
selected
Terminado en/em (Finish in/ Time Dry)
?
■
Is the door closed?
■
Childproof lock activated? Deactivate childproof lock.
■
Shop mode activated? If the display shows
à•‹
for 5 s after you have
switched on the appliance, the appliance is in shop mode. Wait for the dis-
play message
à•‹
to disappear. Touch and hold Inicio/Pausa + Carga
(Start/Reload) for at least 5 s.
‹””
will appear in the display panel. Turn
the programme selector to
Û
(Off)
. Now you already turned off the shop
mode. You can use the appliance now as usual.
The programme has
started and the drum is
rotating, but the drum is
not filling with water.
Not a fault – Some programme specifically detect and weigh the load after the
programme has started in order to calculate the optimum amount of water for
washing. The drum will then start filling with water.
