NLTroubleshooting
Malfunction
Program does not start.
Cause and Troubleshooting
▶
Check ifReady inis activated.
Laundry is wedged in the door.
1.
Open the door again.
2.
Remove trapped laundry.
3.
Close the door.
4.
To start the program, pressStart/Refill.
Door cannot be
opened.
Temperature is too high.
▶
Wait for the temperature to drop.
▶
Water level is too high.
▶
Select a suitable program for draining.
Power cut.
▶
Open the door with the emergency release.
Washing water is not
pumped out.
Drain pipe or water drain hose is clogged.
▶
Clean the drain pipe and the water drain hose.
Drain pipe or water drain hose is kinked or
pinched.
▶
Make sure that the drain pipe and the water
drain hose are not kinked or pinched.
Drain pump is clogged.
▶
†Cleaning the drain pump", page 36
Water drain hose is connected too high.
▶
Install the water drain hose at a maximum height of 1
meter.
Pump cover not assembled correctly.
▶
Assemble the pump cover correctly.
Detergent dosage is too high.
▶
Immediate measure: mix a tablespoon of fabric softener
with 0.5 l of water and pour this mixture into the left
compartment (not for outdoor, sportswear and down
textiles).
▶
Reduce the amount of detergent for the next wash
with an equal load.
Unauthorized extension mounted on the water drain
hose.
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