Bosch WGA246UGHK Page 60 User Manual And Installation Instructions Download

Page: 60 / 68

Troubleshooting

Fault

Cause and troubleshooting

Odours have formed
in the appliance.

Humidity and detergent residue may promote the
formation of bacteria.

▶

→

"Cleaning the drum", Page 45

▶

If you are not using the appliance, leave the door
and detergent drawer open so that residual water
can evaporate.

Summary of Contents for WGA246UGHK

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Washing machine WGA246UGHK en User manual and installation instructions ...

Page 2: ...18 5 2 Detergent drawer 19 5 3 Control panel 19 6 Display 20 7 Buttons 22 8 Programmes 24 9 Accessories 32 10 Before using for the first time 32 10 1 Starting an empty washing cycle 32 11 Laundry 33 11 1 Preparing the laundry 33 11 2 Sorting laundry 33 11 3 Degrees of soiling 34 11 4 Care symbols on the care labels 34 12 Detergents and care products 34 12 1 Detergent recommendation 35 12 2 Deterge...

Page 3: ...ta protection 43 16 Basic settings 44 16 1 Overview of basic settings 44 16 2 Changing the basic set tings 45 17 Cleaning and servicing 45 17 1 Tips on appliance care 45 17 2 Cleaning the drum 45 17 3 Cleaning the detergent drawer 45 17 4 Descaling 46 17 5 Cleaning the drain pump 47 17 6 Cleaning the intake open ing in the rubber gasket 49 17 7 Cleaning the water outlet hose at the siphon 49 17 8 ...

Page 4: ...ucts suitable for washing machines In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been inst...

Page 5: ...e e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged If the insulation of the power c...

Page 6: ...i ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material CAUTION Risk of injury The appliance may vibrate or move when in use Place the appliance on a clean even solid surface Align the appliance using the appliance feet ...

Page 7: ... use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct the appliance door or prevent it from opening Wi...

Page 8: ...he appliance Do not stand on or climb onto the appliance The appliance may tip over if you sit on or lean against the open door Do not sit on or lean against the appliance door Do not place any objects on the appliance door Reaching into the drum while it is still turning may cause hand in juries Wait for the drum to come to a complete stop before reaching inside CAUTION Risk of burns When washing...

Page 9: ...gerous Repairs to the appliance should only be carried out by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be re placed by the manufacturer the manufacturer s Customer Ser vice or a similarly qualified person in order to prevent any risk An ingress of moisture can cause an electric shock Do not use steam o...

Page 10: ... elements such as adapters exten sions valves or similar Make sure that the valve housing for the water inlet hose does not come into contact with its sur roundings and is not subjected to any external forces Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure is too hig...

Page 11: ...the programme set tings for a programme the display shows the expected consumption Add Page 35 detergent based on the laundry s degree of soiling a For light to normal soiling a smal ler amount of detergent is suffi cient Observe the dosage recom mendation from the detergent manufacturer Reduce the washing temperature for lightly and normally soiled laundry a At low temperatures the appliance cons...

Page 12: ...isposing of packaging Page 11 2 Check the appliance for visible damage 3 Open the appliance door Basic operation Page 36 4 Remove any accessories from the drum 5 Close the appliance door 4 2 Contents of package After unpacking all parts check for any damage in transit and complete ness of the delivery Note Observe the information on safety Page 4 and preventing ma terial damage Page 10 ATTENTION I...

Page 13: ...Place the appli ance on a water resistant wooden board minimum thickness of 30 mm which is screwed tightly to the floor Installation loca tion Requirements Kitchen unit Only install the appliance under neath a continu ous worktop that is securely con nected to adja cent cabinets Required niche width 60 cm Against a wall Do not trap the hoses between the wall and the appliance ATTENTION Residual wa...

Page 14: ...s with a WAF 13 wrench 3 Pull the power cable out of the holder 4 Remove the 4 sleeves 5 Put on the 4 cover caps 6 Press down on the 4 cover caps 4 5 Removing the transport struts Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely ...

Page 15: ... the transport strut 4 6 Connecting the appliance Connecting the water inlet hose Note Observe the information on safety Page 4 and preventing ma terial damage Page 10 WARNING Risk of electric shock The appliance contains live parts Touching live parts is dangerous Do not immerse the electrical AquaStop valve in water 1 Connect the water inlet hose to a tap 26 4 mm 3 4 2 Open the water tap careful...

Page 16: ... cm Siphon Secure the con nection point with a 24 40 mm hose clamp Sink Fix and secure the water outlet hose with an el bow Page 32 Plastic pipe with rubber sleeve or gully Fix and secure the water outlet hose with an el bow Page 32 4 7 Aligning the appliance In order to reduce noise and vibra tion and to prevent the appliance from moving align the appliance cor rectly Note Observe the information...

Page 17: ...t its height 4 8 Connecting the appliance to the electricity supply Note Observe the information on safety Page 4 and preventing ma terial damage Page 10 1 Insert the mains plug of the appli ance s power cable in a socket nearby The connection details of the appli ance can be found under Tech nical data Page 64 2 Check the mains plug is inserted properly ...

Page 18: ...an find an overview of the parts of your appliance here 1 2 4 7 3 5 9 8 8 6 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 47 2 Door 3 Detergent drawer Page 19 4 Control panel Page 19 5 Water outlet hose Page 16 6 Transport struts Page 14 7 Power cord Page 17 8 Transit bolts Page 13 9 Water inlet hose Page 1...

Page 19: ...wash Water softener Bleach Stain remover 3 Compartment Fabric softener Liquid starch Waterproofing agent 4 Compartment I Detergent for prewash Hygiene detergent 5 3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 2 4 3 3 1 1 1 Programmes Page 24 2 Programme selector Page 36 3 Buttons Page 22 4 Display Pag...

Page 20: ...e remaining 10h 1 Ready in time Buttons Page 22 9 kg 1 Recommended load The maximum load capacity for the selec ted programme in kg 1600 Spin speed Set spin speed in rpm Buttons Page 22 0 No final spin only draining Rinse Hold no draining 90 Temperature Set temperature in C Buttons Page 22 cold Prewash Programme status Wash Programme status Rinse Programme status Spin Programme status P Pause Prog...

Page 21: ...y consumption High energy consumption Water consump tion Water consumption for the selected pro gramme Low water consumption High water consumption Wi Fi Lights up The appliance is connected to your home network Flashes The appliance is trying to con nect to your home network Home Connect Page 39 Energy manager The appliance is connected to the smart energy system energy manager Connecting the app...

Page 22: ...extended by up to 30 minutes Suitable for heavily soiled laundry Anti Stain Multiple selection Select the type of stain The temperature drum movement and soaking time are all adjusted to suit the type of stain Finish in Up to 24 hours Set the programme end The programme duration is already in cluded in the set number of hours Once the programme has started the programme duration is displayed Temp ...

Page 23: ...ge 39 Spin Multiple selection Basic settings Pre wash Activate Deactivate Activate or deactivate prewash e g for washing heavily soiled laundry Extra Rinse Activate Deactivate Activate or deactivate an additional rinse cycle Recommended for particularly sensit ive skin or in regions with very soft water ...

Page 24: ...load kg Programme settings Max temperature C Max spin speed rpm 1 SpeedPerfect Anti Stain Extra Rinse Spin Rinse Hold Pre wash Intensive Plus Cottons Wash hard wearing items made from cotton linen or blended fabrics Also suitable as a short pro gramme for normally soiled laun dry when you activate SpeedPer fect If SpeedPerfect is activated the maximum load ca pacity is reduced to 5 kg 9 90 1600 Co...

Page 25: ...e washing performance meets legal requirements Eco 40 60 Wash items made from cotton linen or blended fabrics Note Textiles which can be washed from 40 C up to 60 C as per the care sym bol can be washed together The washing performance cor responds to the best possible washing performance class ac cording to the legal require ments For this programme the washing temperature is automatically ad jus...

Page 26: ...e washing temperature Synthetics Wash items made from synthetic or blended fabrics 4 60 1200 Mix Wash items made from cotton linen or synthetic or blended fabrics Suitable for lightly soiled laundry 4 60 1600 Delicates Silk Wash delicate washable items made from silk viscose and syn thetics Use a detergent that is suitable for delicates or silk Note Wash especially delicate items or items with hoo...

Page 27: ...e washable items that are made from wool or contain wool To prevent the laundry from shrinking the drum moves the items very gently with long pauses Use a detergent that is suitable for wool 2 40 800 Rinse Rinses and then spins the laun dry and then drains the water 1600 Spin Drain Spins and drains the water If you only want to drain the wa ter activate 0 The laundry is not spun 1600 1 Programme s...

Page 28: ...e drum Use this programme in the fol lowing cases Before using the appliance for the first time If you regularly wash at tem peratures of 40 C or lower After a prolonged period of non use Use washing powder or a deter gent containing bleach Halve the amount of detergent to avoid foaming Do not use fabric softener Do not use liquid detergent or detergent that is intended for woollens or delicates 1...

Page 29: ...e drum cleaning indic ator will flash to remind you if you have not used a programme at 60 C or higher for a long time AllergyPlus Wash hard wearing items made from cotton linen or blended fabrics Suitable for allergy sufferers and for strict hygiene requirements Note Once the set temperature has been reached it remains constant throughout the washing process 6 5 60 1600 1 Programme setting ...

Page 30: ...elicates Silk programme to wash shirts and blouses made from silk or delic ate fabrics 2 60 800 Sportswear Wash sports and leisure items made from synthetic fibres mi crofibre or fleece Use a detergent that is suitable for sports items Do not use fabric softener Tip Use the Synthetics pro gramme to wash heavily soiled laundry 2 40 800 Quick 15 30 Wash items made from cotton synthetic or blended fa...

Page 31: ...re C Max spin speed rpm 1 SpeedPerfect Anti Stain Extra Rinse Spin Rinse Hold Pre wash Intensive Plus The programme duration is ap prox 30 minutes If you wish to reduce the pro gramme duration to 15 minutes activate SpeedPerfect The maximum load is reduced to 2 kg 1 Programme setting ...

Page 32: ... wash ing cycle Your appliance was inspected thor oughly before leaving the factory To remove any residual water run the first wash cycle without any laundry Note Observe the information on safety Page 4 and preventing ma terial damage Page 10 1 Press The switch on process takes a few seconds 2 Set the Drum Clean pro gramme 3 Close the door 4 Pull out the detergent drawer 5 Pour standard washing p...

Page 33: ...on strings etc together or use a laundry bag Tie together longer drawstrings and tie cords with solid end pieces in hoods or trousers Remove curtain hooks and lead strips or use a mesh laundry bag Use a mesh laundry bag for small items of laundry such as children s socks Some stubborn or dried in stains can be removed by washing several times Wash large and small items of laundry together Do not r...

Page 34: ...g process Recommended pro gramme Normal Cotton Gentle Easy Care Particularly gentle Delicates Silk for washing by hand Hand wash Wool Not suitable for machine washing Detergents and care products 12 Detergents and care products Detergents and care products Note Observe the information on safety Page 4 and preventing ma terial damage Page 10 The manufacturer s instructions for use and dosage can be...

Page 35: ...y Care From cold up to 60 C Detergent for delic ates Delicate fine textiles silk or viscose Delicates Silk From cold up to 40 C Detergent for wool lens Wool Wool From cold up to 40 C 12 2 Detergent dosage The detergent dosage depends on The amount of laundry Degree of soiling Water hardness You can find out how hard your water is from your local water com pany or measure it yourself using a water ...

Page 36: ...ogramme Programmes Page 24 2 If necessary adjust the pro gramme settings Page 36 13 3 Adjusting the pro gramme settings Requirement A programme has been set Setting a programme Page 36 Adjust the programme settings Buttons Page 22 Note The programme settings are not saved permanently for the pro gramme 13 4 Loading laundry Notes Observe the information on safety Page 4 and preventing material dama...

Page 37: ...rwards 3 Fold the measuring aid down and click it into place 4 Push in the detergent drawer 13 7 Adding detergent and care product Notes Observe the information on safety Page 4 and preventing material damage Page 10 Do not use the measuring aid for liquid detergent for gel detergents washing powder or if Prewash or Ready in time are activated Observe the information about de tergents and care pro...

Page 38: ... pauses Note If appears it is not pos sible to add laundry When goes out it is possible to add laundry 2 Open the appliance door 3 Add or remove laundry 4 Close the appliance door 5 Press Start Reload 13 11 Cancelling the pro gramme Note Observe the information on safety Page 4 and preventing ma terial damage Page 10 1 Press Start Reload 2 Open the appliance door The appliance door remains locked ...

Page 39: ...e Connect 15 Home Connect Home Connect This appliance is network capable Connecting your appliance to a mo bile device lets you control its func tions via the Home Connect app ad just its basic settings and monitor its operating status The Home Connect services are not available in every country The avail ability of the Home Connect function depends on the availability of Home Connect services in ...

Page 40: ... network the dis play shows Err Check whether the appliance is within the range of the Wi Fi home network Reconnect the appliance to the Wi Fi home network with WPS function 5 Connect the appliance to the Home Connect app Page 41 15 2 Connecting the appli ance to a WLAN home network Wi Fi without WPS function If your router does not have a WPS function you can connect the appli ance to your WLAN h...

Page 41: ...e connects to the Home Connect app 3 Once your appliance is displayed in the Home Connect app carry out the last steps in the Home Connect app a If the display shows con the appli ance is connected to the Home Connect app 15 4 Connecting the appli ance to the energy man ager The energy manager manages the power supply from your conventional and alternative energy sources If your alternative energy...

Page 42: ...es in com parison to the values specified in the consumption value table 1 Press and hold Remote Start for approx 3 seconds 2 Set the programme to position 4 a The display shows Con 3 Press Start Reload repeatedly until the display shows On a Wi Fi is activated Note If Wi Fi is activated the appli ance will not switch itself off automat ically 15 6 Deactivating Wi Fi on the appliance 1 Press and h...

Page 43: ... Diagnostics to access your appliance if you contact them have your appli ance connected to the Home Con nect server and if Remote Dia gnostics is available in the country in which you are using the appliance Tip For further information and de tails about the availability of Remote Diagnostics in your country please visit the service support section of your local website www home con nect com 15 1...

Page 44: ...g Programme posi tion Value Description End signal 2 0 off 1 quiet 2 medium 3 loud 4 very loud Set the volume of the signal at the end of the pro gramme Button signal 3 0 off 1 quiet 2 medium 3 loud 4 very loud The volume of the audible signal emitted when the buttons are pressed Drum cleaning re minder ON OFF Activate or deac tivate the reminder to clean the drum ...

Page 45: ...ensures the parts of the appli ance will remain clean and hy gienic Remove all de tergent residue spray residue or other residues immediately Fresh deposits are easier to re move without leaving any residue Keep the appli ance door and detergent drawer open after use This allows the residual water to dry reducing odours in the ap pliance 17 2 Cleaning the drum CAUTION Risk of injury Permanently wa...

Page 46: ...brush and then dry them 5 Fit the insert and click it into place 6 Clean the opening for the deter gent drawer 7 Push in the detergent drawer 17 4 Descaling ATTENTION The use of unsuitable descaling agents e g for coffee machines may damage the appliance For this appliance only use de scaling agents that are available from the manufacturer s website or our after sales service ...

Page 47: ...ation in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely 1 Turn off the water tap 2 Switch off the appliance 3 Disconnect the appliance s mains plug from the power supply 4 Open the maintenance flap 5 Remove the maintenance flap 6 Slide a sufficiently large receptacle under the opening 7 Take the drain hose out of the holder ...

Page 48: ...pump Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely Requirement The drain pump is empty Page 47 1 Since water may remain in the drain pump remove the pump cap carefully The filter insert in the pump housing may become stuck due to coarse particles of dirt Loosen the dirt and remove the filter insert ...

Page 49: ...aintenance flap and lock it into place 1 2 7 Close the maintenance flap 17 6 Cleaning the intake opening in the rubber gasket Regularly check the intake opening in the rubber gasket for any block ages and clean the intake opening 1 Open the appliance door 2 Remove any blockages from the intake opening Note Do not use any sharp or poin ted objects 17 7 Cleaning the water outlet hose at the siphon 1...

Page 50: ...nlet hose In order to clean the filter first empty the water inlet hose 1 Turn off the tap 2 Set a programme except for Rinse Spin or a draining programme 3 Start the programme and leave it to run for approx 40 seconds 4 Switch off the appliance 5 Disconnect the appliance s mains plug from the power supply Cleaning the filter on the tap Note Please read the information in the sections on Safety Pa...

Page 51: ...Cleaning and servicing en 51 2 Clean the filter with a small brush 3 Connect the water inlet hose and check for leaks ...

Page 52: ...ress any button a The symbol lights up again E 30 80 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 47 The water outlet hose is connected too high Install the water outlet hose at a...

Page 53: ...e that the water inlet hose is not kinked or jammed E 35 10 There is water in the base trough Turn off the water tap Call the after sales service Customer Service Page 62 The appliance is leaking Turn off the water tap Call the after sales service Customer Service Page 62 Detergent dosage is too high Immediate measure Mix one tablespoon of fabric softener with 0 5 litres of water and pour the mix ...

Page 54: ...heck whether the lighting in your kitchen or other appliances are working The programme does not start You have not pressed Start Reload Press Start Reload Door is not closed 1 Close the door 2 Press Start Reload to start the programme Childproof lock is activated Deactivating the childproof lock Page 39 Finish in is activated Check whether Finish in is activated Buttons Page 22 Laundry is caught ...

Page 55: ...programme status is Rinse Hold Page 38 The water outlet hose is connected too high Install the water outlet hose at a maximum height of 1 metre Pump cover is not correctly assembled Correctly assemble the pump cover Detergent dosage is too high Immediate measure Mix one tablespoon of fabric softener with 0 5 litres of water and pour the mix ture into the left hand compartment not for outdoor cloth...

Page 56: ... by repeatedly redistributing the laundry Not a fault no action required Note When loading where possible place large and small items of laundry together in the drum Different sized items of laundry distribute themselves better during the spin cycle Foam detection system switches on a rinse cycle if foam build up is too high Not a fault no action required No water is visible in the drum Water is b...

Page 57: ...ote Where possible mix large and small items in the drum Different sized items of laundry distribute themselves better during the spin cycle Start the Spin programme The spin programme does not start Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kin...

Page 58: ...Select the programmes that are suitable for the type of fabric Programmes Page 24 Detergent or fabric softener drips off the seal and collects on the door or in the seal fold Too much detergent fabric softener in the detergent drawer When dosing liquid detergent and fabric softener observe the marking in the detergent drawer and do not dose above this The spin result is not satisfactory The laun d...

Page 59: ...on the laundry Brush out the laundry after washing and drying HomeConnect is not working correctly Different causes are possible Go to www home connect com No connection to the home network Wi Fi is switched off Activating Wi Fi on the appliance Page 42 Wi Fi is activated but a connection to your home net work cannot be established 1 Ensure that the home network is available 2 Reconnect the applia...

Page 60: ...oting Odours have formed in the appliance Humidity and detergent residue may promote the formation of bacteria Cleaning the drum Page 45 If you are not using the appliance leave the door and detergent drawer open so that residual water can evaporate ...

Page 61: ...o dispose of old appliances 19 1 Removing the appliance Note More detailed instructions for use can be found on www bosch home com or by scanning the QR code on the title page of this user manual 1 Turn off the water tap 2 Empty the water inlet hose Page 50 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the water Cleaning the drain pump Page 47 6 Detach the hoses 19 2 Inser...

Page 62: ... The guideline determ ines the framework for the return and recycling of used appliances as applicable throughout the EU Customer Service 20 Customer Service Customer Service If you have any queries on use are unable to rectify faults on the appli ance yourself or if your appliance needs to be repaired contact Cus tomer Service Detailed information on the warranty period and terms of warranty in y...

Page 63: ...antee is valid for the service life of the appliance A claim can only be made under the guarantee if the appliance has been correctly installed and con nected with Aqua Stop according to our instructions this also in cludes correctly fitting the Aqua Stop extension genuine access ory Our guarantee does not cover defective supply lines or fittings up to the Aqua Stop connection on the tap If your a...

Page 64: ...90 0 3 20 Cottons Pre wash 40 9 0 1 150 100 0 3 49 Cottons Colour 2 60 9 0 0 780 52 0 4 08 Synthetics 40 4 0 0 750 56 0 2 27 Mix 40 4 0 0 600 42 0 1 00 Delicates Silk 30 2 0 0 200 35 0 0 39 Wool 30 2 0 0 200 40 0 0 41 1 values determined according to the valid version of IEC60456 2 Programme setting with maximum speed for testing in accordance with the applicable version of IEC60456 with cold wate...

Page 65: ...the networked standby mode is set Wi Fi 5 Min Networked standby mode Wi Fi 1 50 W Water pressure Minimum 100 kPa 1 bar Maximum 1000 kPa 10 bar Length of the wa ter inlet hose 150 cm Length of the wa ter outlet hose 150 cm Length of the power cable 210 cm 1 Depending on the appliance spe cifications ...

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Page 68: ...vice Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001579731 9001579731 ...

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Bosch WGA246UGHK, User Manual And Installation Instructions

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