Faults and what to do about them.
en
63
The programme is taking
longer than usual.
■
Not a fault – the unbalanced load detection system is adjusting an
imbalance by repeatedly redistributing the laundry.
■
Not a fault – the foam detection system is active – a rinse cycle has been
switched on.
The length of the
programme changes
during the wash cycle.
Not a fault – the programme sequence is optimised for the specific washing
process. This may change the length of the programme shown on the display
panel.
Water remaining in the
care-product
compartment
v
u
.
■
Not a fault – the effectiveness of the care product is not affected.
Odours in the washing
machine.
Run the
Drum Clean
or
Cottons
90 °C
programme without laundry.
Add standard washing powder or a detergent that contains bleach.
Note: .
To prevent foaming, only use half the amount of detergent
recommended by the detergent manufacturer. Do not use detergents intended
for woollens or delicates.
The
Å
symbol is lit on
the display panel. Foam
may also be leaking from
the detergent drawer.
Have you used too much detergent?
Mix one tablespoon of fabric softener with 1/2 litre of water and pour it into
compartment
v
u
(not suitable for outdoor clothing, sportswear or items
made with down).
Use less detergent for the next wash cycle.
Repeated, intensive
foaming.
■
Check your basic dosage and dosage strength settings.
■
If necessary, use a different liquid detergent.
Detergent/fabric softener
drips off the seal and
collects on the door or in
the seal fold.
There is too much detergent/fabric softener in the dispensers. Do not fill the
dispensers above the
Max.
mark.
I am unable to connect to
my home network. The
|
symbol does not
appear on the display
panel.
■
Wi-Fi is switched off.To connect to your home network, switch on Wi-Fi.
■
Wi-Fi is switched on but I have not been able to connect to my home
network.Check whether your home network is available or try to connect to
your home network again.
Home Connect is not
working.
You can find solutions to problems with Home Connect at
www.home-connect.com.
Loud noises, vibrations
and machine “wandering”
during the spin cycle.
■
Is the appliance level?Level the appliance.
■
Are the appliance's feet secured?Secure the appliance's feet.
■
Have the transportation securing means been removed? Remove the
transportation securing means.
The display panel/
indicator lights do not
work while the appliance
is running.
■
Has there been a power failure?
■
Have the fuses blown/has the circuit breaker tripped? Switch on the circuit
breaker/replace the fuses.
■
If the fault occurs repeatedly, call the after-sales service.
Faults
Cause/remedy
