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Cleaning and maintenance       

en

47

Note:  

To prevent unused detergent 

from flowing straight into the drain 

during the next wash: Pour 1 litre of 

water into compartment 

II

 and start the 

Drain

 programme.

The drain hose at the siphon 

is blocked

1.

Switch off the appliance. Pull out the 

mains plug.

2.

Loosen the hose clamp. Carefully 

remove the drain hose; residual 

water may leak out. 

3.

Clean the drain hose and siphon 

connecting piece.

4.

Re-attach the drain hose and secure 

the connection point using the hose 

clamp.

Filter in the water supply 

blocked

First, reduce the water pressure in the 

supply hose:

1.

Turn off the tap.

2.

Select any programme  (except 

Rinse/Spin/Empty).

3.

Press the 

A

 button. Allow the 

programme to run for approximately 

40 seconds.

4.

Press the 

#

 button. The appliance is 

switched off.

5.

Pull out the mains plug.

Then clean the filter:

1.

Disconnect the hose from the tap.

Clean the filter with a small brush.

2.

For standard and Aqua-Secure 

models, clean the filter on the rear of 

the appliance:

Remove the hose from the rear of 

the appliance.

Use pliers to remove the filter and 

then clean it.

3.

Connect the hose and check for 

leaks.

Summary of Contents for WAW32768SN

Page 1: ...en Instruction Manual and Installation Instructions Washing machine WAW32768SN ...

Page 2: ...perating and installation instructions describe different models any differences will be pointed out at the relevant points in the text Read these operating and installation instructions before switching on the washing machine Display rules Warning This combination of symbol and signal word indicates a possibly dangerous situation Not heeding the warning can cause death or injuries Caution This si...

Page 3: ... Hose and cable lengths 18 Water inlet 19 Water outlet 20 Levelling 21 Electrical connection 21 Before using the appliance for the first time 22 Transportation 23 Y Main points in brief 24 Getting to know the appliance 25 Washing machine 25 Control panel 26 Display panel 27 Z Laundry 29 Prepare the laundry 29 Sorting laundry 29 C Detergent 30 Correct selection of detergent 30 Saving energy and det...

Page 4: ...utomatic switch off 44 Switching the drum care information signal on off 44 Exiting setting mode 44 H Sensors 44 Automatic load sensing 44 Unbalanced load detection system 44 AquaSensor 44 2 Cleaning and maintenance 45 Machine housing control panel 45 Drum 45 Descaling 45 Detergent drawer and housing 46 The drain pump is blocked emergency draining 46 The drain hose at the siphon is blocked 47 Filt...

Page 5: ... outside of the scope of its intended application and is forbidden This appliance is suitable for operation with cold mains water and commercially available detergents and care products must be suitable for use in washing machines This appliance is intended for use up to a maximum height of 4000 metres above sea level Before you switch on the appliance Check that there is no visible damage to the ...

Page 6: ...or may find themselves in life threatening situations Therefore please note The appliance may be used by children over the age of 8 years and by persons with reduced physical sensory or mental capacity or by persons with a lack of experience or knowledge as long as they are supervised or have received instruction on how to use the appliance safely and they have understood the potential risks of us...

Page 7: ...ecome caught in these or pull them over their heads and suffocate Keep packaging plastic film and packing components away from children Warning Risk of poisoning Detergents and care products may result in poisoning if consumed If accidentally swallowed seek medical advice Keep detergents and care products out of the reach of children Warning Risk of burns When washing at high temperatures the glas...

Page 8: ...The presence of this mark is the only way to be sure that it fulfils all the applicable regulations Warning Risk of electric shock fire material damage damage to the appliance If the appliance s mains cable is altered or damaged this may result in electric shock short circuiting or fire due to overheating The mains cable must not be kinked crushed or altered and must not come into contact with any...

Page 9: ...Route hoses and cables such that they do not constitute a tripping hazard Caution Material damage damage to the appliance If the water pressure is too high or too low the appliance may not be able to operate properly and it may also result in material damage or damage to the appliance Make sure that the water pressure in the water supply facility is at least 100 kPa 1 bar and does not exceed 1000 ...

Page 10: ...ated with cleaning agents that contain solvents e g stain remover cleaning solvent may cause an explosion in the drum Rinse the laundry thoroughly with water before washing it in the machine Warning Risk of poisoning Poisonous fumes may be given off by cleaning agents that contain solvents e g cleaning solvent Do not use cleaning agents that contain solvents Warning Risk of injury If you support y...

Page 11: ...rawer is opened while the appliance is in operation Rinse eyes skin thoroughly if they it come s into contact with detergents or care products If accidentally swallowed seek medical advice Caution Material damage damage to the appliance If the amount of laundry in the appliance exceeds its maximum load capacity it may not be able to operate properly or this may result in material damage or damage ...

Page 12: ... conducted by our customer service or by an electrician The same applies for replacing the mains cable when necessary Spare mains cables can be ordered from our customer service Warning Risk of poisoning Poisonous fumes may be given off by cleaning agents that contain solvents e g cleaning solvent Do not use cleaning agents that contain solvents Warning Risk of electric shock material damage damag...

Page 13: ...in removers prewash sprays etc may cause damage if they come into contact with the surfaces of the appliance Therefore please note Do not allow these agents to come into contact with the surfaces of the appliance Clean the appliance with nothing but water and a soft damp cloth Remove any detergent spray or other residues immediately ...

Page 14: ... programmes when choosing your programme settings and decide on an energy and water saving programme setting Energy saving mode The display panel lighting goes out after a few minutes and the A button flashes Press any button to activate the lighting Energy saving mode is not activated if a programme is running Automatic switch off If the appliance is not operated for a prolonged period it may aut...

Page 15: ...required to connect the water drain hose to a siphon Useful tools Spirit level for aligning Spanner with WAF13 for loosening the transport braces and WAF17 for aligning the appliance feet 3 Mains cable 0 Bag Installation and operating instructions Customer services location directory Warranty Cover caps for openings after the transport braces have been removed Adaptor with sealing washer from 21 m...

Page 16: ...ure To prevent leaks and water damage you must follow the instructions in this section Notes In addition to the safety information listed here the local water and electricity supplier may have special requirements If in doubt have the appliance connected by a specialist Installation surface Note The washing machine be stable so that it does not move around The installation surface must be firm and...

Page 17: ...cks are not removed the drum for example may become damaged when the machine is operated Before using the appliance for the first time make sure that you completely remove all four transport locks Keep the locks in a safe place To prevent transport damage from occurring if the appliance is moved at a later date you must refit the transport locks before transporting the appliance Note Keep the scre...

Page 18: ...re available from specialist dealers customer services Extension for Aqua Stop and cold water supply hose approx 2 50 m order no WM Z2380 WZ 10130 CZ 11350 Z 7070X0 A longer supply hose approx 2 20 m for standard models individual component number for customer services 00353925 PD FP a FP a FP a FP a FP PD FP a FP a FP ...

Page 19: ...ten the screw connections by hand If the screw connections are tightened too much with a tool pliers the thread may become damaged When connecting to a 21 mm tap first fit an adapter with a sealing washer from 21 mm to 26 4 mm supplied depending on the model Optimum water pressure in the supply network At least 100 kPa 1 bar Maximum 1000 kPa 10 bar When the tap is open the water flow rate is at le...

Page 20: ...lip out Caution Damage to the appliance fabrics If the end of the drain hose is immersed in the drained water water may be sucked back into the appliance and may damage the appliance fabrics Make sure that The plug does not block drainage from the washbasin The end of the drain hose is not immersed in the drained water The water drains away quickly enough Note Do not kink the water drain hose or p...

Page 21: ... as this could damage it Never unplug the mains plug during operation Observe the following information and ensure that Notes The mains voltage and voltage indicated on the washing machine rating plate are the same The connected load and fuse required are specified on the rating plate The washing machine is only connected to an alternating current supply via a properly installed earthed socket The...

Page 22: ...e film from the control panel 3 Plug in the mains plug 4 Turn on the tap Running the programme without laundry 1 Switch on the appliance 2 Close the door do not load any laundry 3 Set the Drum Clean Û90 C programme 4 Open the detergent drawer 5 Pour approximately 1 litre of water into compartment II 6 Pour standard washing powder into compartment II Note To prevent foaming only use half the amount...

Page 23: ...ergency draining 5 Remove the hoses Fitting the transportation securing means 1 Remove the covers and keep them in a safe place If required use a screwdriver 2 Insert all four sleeves Clip the mains cable securely in the holders Insert the transportation securing bolts and tighten them with a wrench WAF 13 Before switching on the appliance again Notes The transport braces must be removed Pour appr...

Page 24: ...s 2 FODFN Sort the laundry Observe the maximum load depending on the model on the display panel Load the laundry Close the door 3 Add detergent If necessary change the default programme settings and or select additional settings Start the programme 4 End of the programme Open the door and remove the laundry To switch off press the button Turn off the tap for models without Aqua Stop ...

Page 25: ...the appliance en 25 Getting to know the appliance Gettingtoknowtheappliance Washing machine 6 7 Detergent drawer Page 40 0 Operating display panel 8 Door with door handle 9S Open the door 9T Close the door Service flap ...

Page 26: ...ings Page 38 SpeedPerfect EcoPerfect Prewash T Power rinse ò Easy Iron p Active Oxygen Ø A button for Starting a programme Interrupting a programme e g to add items of laundry Page 42 Cancelling a programme Page 42 H Changing the default programme settings Page 37 Temperature s Spin speed 0 Ready in ñ P Child lock E 3 sec to prevent the set functions from being changed accidentally To do so press ...

Page 27: ...del 0 no spin cycle draining only Page 37 Rinse Stop Page 37 8 Ready in e g 2 30 Programme duration depends on the programme selection in h min hours minutes End time preselection 1 24 h Programme ends after h h hours Load recommendation e g kg 9 depending on the selected programme Information on energy and water consumption Page 14 X Water consumption display þ Energy consumption display ...

Page 28: ...es When the programme has started The washing machine door is not closed properly Tap r lights up Tap not turned on no water pressure r flashes Water pressure too low may increase the programme duration Childproof lock Page 41 E lights up Childproof lock activated E flashes Childproof lock activated programme selector adjusted Foam detection function Å lights up Page 41 Fault display E Page 49 Sig...

Page 29: ... items separately Wash new coloured items separately the first time you wash them Soiling Wash laundry with the same level of soiling together Some examples of soiling levels can be found on Page 30 Light Do not prewash select the SpeedPerfect setting if necessary Normal Heavy Load less laundry select a programme with prewash Stains Remove pretreat stains while they are fresh Firstly dab with soap...

Page 30: ...ilk or viscose Programme Delicate Silk cold max 40 C Detergent for woollens Suitable for wool Wool programme cold max 40 C Saving energy and detergent For light and normal soiling you can save energy lower washing temperature and detergent Note When measuring the amount of all detergents additives care products and cleaning agents please always check the manufacturer s instructions and information...

Page 31: ...htly soiled laundry Max 9 kg 5 kg Ž 90 C 0 1600 rpm EcoPerfect SpeedPerfect Prewash T Power rinse ò Easy Iron p Active Oxygen Ø 0 Cottons Eco ü Hard wearing items heat resistant items made of cotton or linen energy optimised washing that works by reducing the temperature while achieving a comparable washing result to the i Cottons programme Note The washing temperature is lower than the selected t...

Page 32: ...for machine washing delicate fabrics or silk Max 2 kg Ž 40 C 0 800 rpm EcoPerfect SpeedPerfect Prewash T Power rinse ò Easy Iron p W l Wool Hand or machine washable items that are made of wool or contain wool particularly gentle wash programme to prevent laundry from shrinking with longer pauses in the programme during which the items rest in the water Notes Wool is of animal origin e g angora alp...

Page 33: ...ry wipe the drum dry if necessary turning it as you do so to remove all water Max 1 kg Drum Clean Û Programme for cleaning and caring for the drum and the outer tub Run the programme e g Before using the appliance for the first time If you regularly wash at low temperatures 40 C or lower or If you have been away for an extended period and odours have built up Notes The Drum Clean Û indicator light...

Page 34: ...he extended wash cycle at a defined temperature higher water level and extended rinse cycle Max 6 5 kg Ž 60 C 0 1600 rpm EcoPerfect SpeedPerfect Prewash T Power rinse ò Easy Iron p Active Oxygen Ø Sportswear w Sportswear and leisurewear made from microfibre fabrics Notes Laundry must not be treated with fabric softener Before washing clean the detergent drawer thoroughly all compartments to remove...

Page 35: ...uses made of cotton linen synthetic or blended fabrics Notes Shirts blouses are only given a short spin on the Easy Iron p setting Hang them up to dry while still dripping wet Self smoothing effect Use the W Delicates Silk programme to wash shirts blouses made of silk or delicate fabrics Max 2 kg Ž 60 C 0 800 rpm EcoPerfect SpeedPerfect Prewash T Power rinse ò Easy Iron p Active Oxygen Ø Programme...

Page 36: ...h to a different one the door will remain locked until there is no longer any active oxygen in the drum This make take up to 25 minutes The two symbols ÿ and Ø will flash during this time The door will then unlock automatically Starching Note Laundry should not be treated with fabric softener Liquid starch can be used to stiffen fabrics particularly in the Rinse and Cottons programmes Measure star...

Page 37: ... can select Rinse Stop to prevent creasing if the laundry will not be taken out of the washing machine immediately after the programme has ended To continue end the programme Page 42 The maximum speed that can be set depends on the model and programme that has been selected Ready in ñ Before starting the programme you can preselect the programme end Ready in time in hourly increments h hour up to ...

Page 38: ...nergy optimised washing by reducing the temperature while achieving a washing result that is consistent with the selected programme without the EcoPerfect setting Prewash T For heavily soiled laundry Note Pour detergent into compartments I and II Power rinse ò Additional rinse cycles depending on programme longer programme duration for particularly sensitive skin and or for areas with very soft wa...

Page 39: ... switching on the appliance after opening and closing the door and after starting the programme The light switches off automatically Placing laundry into the drum Warning Danger of death Items of laundry pretreated with cleaning agents that contain solvents e g stain remover cleaning solvent may cause an explosion after being loaded into the washing machine Hand rinse these items of laundry thorou...

Page 40: ...ontact with detergents or care products If accidentally swallowed seek medical advice Note Dilute viscous fabric softener and fabric conditioner with a little water This prevents blockages in the washing machine s piping Pour the detergent and care products into the appropriate compartments 1 Pull out the detergent drawer as far as possible 2 Add detergent and or care products 3 Close the detergen...

Page 41: ... A button The indicator lamp lights up and the programme starts The display panel shows the Ready in time while the programme is running or the programme length and the programme progress symbols when the washing programme has started Display panel Page 27 Note Foam detection If the Å symbol also lights up in the display panel the washing machine has detected too much foam during the wash programm...

Page 42: ...u can change the programme as follows 1 Press the A button 2 Select another programme 3 Press the A button The new programme starts from the beginning Note When switching from programmes that use active oxygen to those that do not the door will remain locked for up to 25 minutes until there is no longer any active oxygen in the drum The ÿ and Ø symbols will flash If the symbols are off the door ca...

Page 43: ...ock If the display panel goes off at the end of a programme the energy saving mode is active Press any button to activate the panel Q Appliance settings Appliancesettings You can change the following settings The volume of the buttons and the information signals e g at the end of the programme Select deselect the appliance s automatic switch off function Page 14 Switch the drum care information si...

Page 44: ... settings will take effect the next time the washing machine is switched on H Sensors SensorsAutomatic load sensing Depending on the type of fabric and load the automatic load sensing function optimally adjusts the water consumption and programme duration in each programme Unbalanced load detection system The automatic unbalanced load detection system detects imbalances and ensures even distributi...

Page 45: ... Notes Ensure the room in which the washing machine is set up is well ventilated Leave the door and detergent dispenser tray open slightly when the washing machine is not in use Occasionally run a wash using the i Cottons 60 C programme and powder detergent Machine housing control panel Wipe the housing and the control panel with a soft damp cloth Remove the detergent residue immediately Do not cl...

Page 46: ...k of scalding When you wash at high temperatures the water gets very hot If you come into contact with the hot water you may be scalded Allow the water to cool down 1 Turn off the tap so that no more water can flow in and has to be drained via the drain pump 2 Switch off the appliance Pull out the mains plug 3 Open and remove the service flap 4 Take the drain hose out of the retainer Remove the se...

Page 47: ... the connection point using the hose clamp Filter in the water supply blocked First reduce the water pressure in the supply hose 1 Turn off the tap 2 Select any programme except Rinse Spin Empty 3 Press the A button Allow the programme to run for approximately 40 seconds 4 Press the button The appliance is switched off 5 Pull out the mains plug Then clean the filter 1 Disconnect the hose from the ...

Page 48: ...e drum while it is still turning may cause hand injuries Do not reach into the drum when it is turning Wait until the drum has stopped turning Warning Irritation of the respiratory tract Any active oxygen that is emitted may irritate the mucosa and cause eyes to water Do not open the door using the emergency release if a programme is running with active oxygen Wait until there is no active oxygen ...

Page 49: ... Page 47 E The childproof lock is activated deactivate it Page 41 Å is lit Too much foam has been detected and additional wash cycles have been activated Add less detergent to the next wash cycle with the same load The indicator light for the Drum Clean Û programme is flashing Run the Drum Clean Û 90 C programme or a 60 C programme with standard washing powder to clean and care for the drum and th...

Page 50: ... the programme has started Not a fault the internal motor test may cause the drum to jerk or judder briefly when the wash programme starts The water is not draining Is selected Rinse Stop no final spin Page 42 Clean the drain pump Page 46 Clean the drain pipe and or the drain hose Water is not visible in the drum Not a fault the water is below the visible area The spin result is not satisfactory L...

Page 51: ... on the circuit breaker replace the fuses If the fault occurs repeatedly call the after sales service There are noises after the programme starts ActiveOxygen Refresh Ø Not a fault the appliance is filled with water to create mist operating noises from the fan and pump can be heard when it is doing this Water stains on dry laundry after the ActiveOxygen Refresh Ø programme Was residual water remov...

Page 52: ...ervice flap and on the rear of the appliance Trust the expertise of the manufacturer Contact us for assistance By doing so you will ensure that the repairs are carried out by trained service personnel using genuine spare parts P and ÿ appear on the display panel when the cycle is paused The door is unlocked It is possible to add laundry If you cannot rectify a fault yourself after switching the ma...

Page 53: ... 30 C 2 kg 0 19 kWh 37 l _ h Wool 30 C 2 kg 0 19 kWh 41 l _ h Active Oxygen Refresh Ø 1 kg 0 02 kWh 0 l _ h Programme Approximate information on the residual moisture WAW32 WAW28 WAW24 WAW20 Max 1600 rpm Max 1400 rpm Max 1200 rpm Max 1000 rpm i Cottons 44 48 53 62 f Easy Care 40 40 40 40 W Delicates Silk 30 30 30 30 l Wool 45 45 45 45 Observed values may deviate from the indicated values due to in...

Page 54: ...r Power consumption when switched off 0 12 W Power consumption when left on 0 43 W Standard programmes for cottons in accordance with Regulation EU no 1015 2010 Programme temperature Load Approximate programme duration 0 Cottons Eco ü ú 9 kg 4 _ h 0 Cottons Eco ü ú 4 5 kg 4 h 0 Cottons Eco ü û 4 5 kg 4 h Programme setting at maximum speed for testing and energy labelling in accordance with Directi...

Page 55: ...s valid for the service life of the appliance 3 It is a prerequisite of all warranty claims that the appliance with Aqua Stop must have been installed and connected correctly in accordance with our instructions this also includes a correctly fitted Aqua Stop extension genuine accessories Our warranty does not cover defective feed lines or fittings leading to the Aqua Stop connection at the tap 4 A...

Page 56: ...001174941 9603 You can find the contact information for all countries in the attached after sales service directory 7 Advice and repair order in the event of faults GB 0344 892 8979 Calls charged at local or mobile rate IE 01450 2655 0 03 per minute at peak Off peak 0 0088 per minute ...

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