Bosch WAV28KHMSN User Manual And Installation Instructions Download Page 22 | Manualshive

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en

Display

22

Display

Designation

More information

Tap

¡

No water pressure.

¡

The water pressure is too low.

Detergent drawer

The detergent drawer has not been
pushed in fully.

E:35 / -10

1

Error

Error code, error display, signal.

1

Example

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20
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24
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Summary of Contents for WAV28KHMSN

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Washing machine WAV28KHMSN en User manual and installation instructions ...

Page 2: ...he electricity supply 16 5 Familiarising yourself with your appliance 17 5 1 Appliance 17 5 2 Detergent drawer 17 5 3 Control panel 18 6 Before using for the first time 19 6 1 Starting an empty washing cycle 19 7 Display 20 8 Buttons 23 9 Programmes 25 10 Accessories 29 11 Laundry 29 11 1 Preparing the laundry 29 12 Detergents and care products 30 13 Basic operation 30 13 1 Switching on the applia...

Page 3: ...7 Basic settings 38 17 1 Overview of basic settings 38 17 2 Changing the basic set tings 39 18 Cleaning and servicing 39 18 1 Cleaning the drum 39 18 2 Cleaning the detergent drawer 39 18 3 Cleaning the drain pump 41 18 4 Cleaning the intake open ing in the rubber gasket 43 19 Troubleshooting 44 19 1 Emergency release 56 20 Transportation storage and disposal 56 20 1 Removing the appliance 56 20 2...

Page 4: ...cts suitable for washing machines In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been instr...

Page 5: ...rnal switching device e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged If the insul...

Page 6: ...manufacturers and with varying depths and widths in a washer dryer stack Do not install a washer dryer stack on a platform the appli ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material CAUTION Risk of injury The applia...

Page 7: ...age 57 An ingress of moisture can cause an electric shock Only use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this...

Page 8: ...t on or lean against the open door Do not sit on or lean against the appliance door Do not place any objects on the appliance door Reaching into the drum while it is still turning may cause hand in juries Wait for the drum to come to a complete stop before reaching inside CAUTION Risk of scalding When you wash at high temperatures the detergent solution gets hot Do not touch the hot detergent solu...

Page 9: ...ust be re placed by the manufacturer the manufacturer s Customer Ser vice or a similarly qualified person in order to prevent any risk An ingress of moisture can cause an electric shock Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of injury The use of non original spare parts and non original accessories is dangerous Only use the manufacturer s ori...

Page 10: ...exten sions valves or similar Make sure that the valve housing for the water inlet hose does not come into contact with its sur roundings and is not subjected to any external forces Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure is too high or too low the appliance ...

Page 11: ...display shows the expected consumption detergent based on the laundry s de gree of soiling a For light to normal soiling a smal ler amount of detergent is suffi cient Observe the dosage recom mendation from the detergent manufacturer Reduce the washing temperature for lightly and normally soiled laundry a At lower temperatures the appli ance consumes less energy For light to normal soiling lower t...

Page 12: ...nd pro tective covers completely from the appliance Disposing of packaging Page 11 2 Check the appliance for visible damage 3 Open the appliance door Basic operation Page 30 4 Remove any accessories from the drum 5 Close the appliance door 4 2 Contents of package After unpacking all parts check for any damage in transit and complete ness of the delivery ATTENTION If the appliance is operated with ...

Page 13: ...40 residual water may leak out of the appliance and cause material damage Tilt the appliance carefully Transport the appliance in an up right position Installation loca tion Requirements Base Secure the appli ance with fixing brackets Page 29 Installation loca tion Requirements Wooden joist floor Place the appli ance on a water resistant wooden board minimum thickness of 30 mm which is screwed tig...

Page 14: ...1 Pull the hoses out of the holders 2 Unscrew and remove all screws for the 4 transit bolts with a WAF 13 wrench 3 Remove the power cable from the holder 4 Remove the 4 sleeves 5 Put on the 4 cover caps 6 Press down on the 4 cover caps ...

Page 15: ...the connection points are tight Water outlet connection types This information is intended to help you to connect this appliance to the water outlet ATTENTION When draining the water outlet hose is subject to water pressure and may come loose from the installed con nection point Secure the water outlet hose against unintentional loosening Note Observe the draining heights The maximum draining heig...

Page 16: ...firmly on the ground 3 Screw the lock nuts tightly against the housing using a WAF 17 wrench In doing so hold the foot tight and do not adjust its height 4 7 Connecting the appliance to the electricity supply Note Your electrical domestic install ation for this appliance must comply with the local legal provisions and safety regulations and should in clude a residual current circuit breaker 1 Inse...

Page 17: ...ur and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 41 2 Door 3 Detergent drawer Page 17 4 Control panel Page 18 5 Water outlet hose Page 15 6 Power cord Page 16 7 Transit bolts Page 13 8 Water inlet hose Page 15 5 2 Detergent drawer Note Observe the manufacturer s in structions on the use and dosage of the detergent and care product and the information in the pr...

Page 18: ... softener or liquid detergent 3 Dispenser for liquid deter gent 5 3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 2 4 3 3 1 1 1 Programmes Page 25 2 Programme selector Page 30 3 Buttons Page 23 4 Display Page 20 ...

Page 19: ...ean programme 3 Close the door 4 Pull out the detergent drawer 5 Add washing powder to the manual dosing compartment To prevent foaming use only half of the amount of detergent recom mended by the detergent manufac turer for light soiling Do not use detergent suitable for woollens or delicates 6 Push in the detergent drawer 7 Press to start the programme a The display shows the remaining programme...

Page 20: ... minutes 10h 1 Ready in time Buttons Page 23 9 0 1 Recommended load The maximum load capacity for the selec ted programme in kg 1400 Spin speed Set spin speed in rpm Buttons Page 24 0 No final spin only draining Rinse Hold no draining 90 Temperature Set temperature in C Buttons Page 23 cold Prewash Programme status Wash Programme status Rinse Programme status Spin Programme status P Pause Programm...

Page 21: ...age 35 Energy manager The appliance is connected to the smart energy system energy manager Dispenser for li quid detergent Lights up The intelligent dosing system for liquid detergent is activated Flashes The fill level of the dispenser is below the minimum level Intelligent dosing system Page 33 liquid detergent Dispenser for li quid detergent or fabric softener Lights up The intelligent dosing s...

Page 22: ... Display Designation More information Tap No water pressure The water pressure is too low Detergent drawer The detergent drawer has not been pushed in fully E 35 10 1 Error Error code error display signal 1 Example ...

Page 23: ...e Basic dosage Briefly press the button to activate or deactivate the intelligent dosing sys tem for liquid detergent Press the button for approx 3 seconds to set the basic dosage Intelligent dosing system Page 33 i DOS Activate Deactivate Dispenser con tents Basic dosage Briefly press the button to activate or deactivate the intelligent dosing sys tem for fabric softener or liquid de tergent Pres...

Page 24: ... sec Activate Deactivate Childproof lock Page 32 Spin Speed Re duction Multiple selection Basic settings Page 38 Prewash Activate Deactivate Activate or deactivate prewash e g for washing heavily soiled laundry Note If the intelligent dosing system is activated the detergent will be dis pensed automatically for the prewash and the main wash If the intelligent dosing system is de activated place th...

Page 25: ...erformance corresponds to the best possible washing performance class according to the legal requirements For this programme the washing temperature is automatically adjusted depending on the load size in order to achieve the best possible energy effi ciency with the best possible washing result You cannot change the washing temperature Programme setting Note The temperature cannot be adjusted in ...

Page 26: ...x 40 C Max 800 rpm 2 0 Rinse Rinse and then spin the laundry and drain the wa ter Programme setting Max 1400 rpm Spin Drain Spin and drain the water If you only want to drain the water activate 0 The laundry is not spun Programme setting Max 1400 rpm AllergyPlus Wash hard wearing items made from cotton linen or blended fabrics Suitable for allergy sufferers and for strict hygiene requirements Note...

Page 27: ...not be adjusted in this programme and are set automatic ally The maximum temperature is 30 C The maximum spin speed is 1000 rpm 3 5 Drum Clean Cleaning and caring for the drum Use this programme in the following cases Before using the appliance for the first time If you regularly wash at temperatures of 40 C or lower After a prolonged period of non use Use washing powder or a detergent that contai...

Page 28: ...r blen ded fabrics Short programme for small items of lightly soiled laundry The programme duration is approx 30 minutes If you wish to reduce the programme duration to 15 minutes activate The maximum load is re duced to 2 0 kg Programme setting Max 40 C Max 1200 rpm 4 0 1 activated 2 Washing not possible ...

Page 29: ...ring the laundry ATTENTION Objects remaining in the laundry may damage the laundry and the drum Remove all items from any pock ets in your laundry before using the appliance To protect your appliance and the laundry prepare the laundry be forehand Empty any pockets Brush sand out of all collars and pockets Close bed covers and cushion covers Close all zips Velcro fasteners hooks and eyes Tie cloth...

Page 30: ...t may damage stainless steel Do not use color bleaching agents in the appliance Do not pour vinegar into the dis pensers Page 34 of the intelli gent dosing system operation 13 Basic operation operation Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www bosch home com 13 1 Switching on the appli ance Requirement The app...

Page 31: ...ut detergents and care products Page 30 1 Pull out the detergent drawer 2 Pour in detergent Detergent drawer Page 17 3 If required add the care product 4 Push in the detergent drawer 13 6 Starting the programme Requirement A programme is set Setting a programme Page 30 Press a The drum rotates and load detec tion takes place This can take up to 2 minutes after which water enters the drum a The dis...

Page 32: ...e for draining the water Programmes Page 25 2 Press 13 11 Unloading the laundry 1 Open the door 2 Remove the laundry from the drum 13 12 Switching off the appli ance 1 Press 2 Wipe the rubber gasket dry and re move any foreign objects 3 Leave the appliance door and de tergent drawer open so that resid ual water can evaporate 14 Childproof lock Secure your appliance against being operated unintenti...

Page 33: ...system before starting the pro gramme The selected settings are retained even after the appliance has been switched off Buttons Page 23 Pour detergent or fabric softener into the compartment for manual dosing Adding detergent and care product Page 31 Activate the intelligent dosing sys tem once the programme has ended Buttons Page 23 Requirements The laundry is prepared Preparing the laundry Page ...

Page 34: ...o fill the dispenser Display Page 21 Display Page 21 1 Pull out the detergent drawer 2 Open the dispenser cover 3 Pour liquid detergent and fabric softener into the relevant dis pensers Detergent drawer Page 17 Do not exceed the marking for the maximum fill level when filling 4 Close the dispenser cover Note To prevent the liquid deter gent or fabric softener from drying out close the dispenser co...

Page 35: ...nual by scanning the QR code in the table of contents or on www bosch home com The Home Connect services are not available in every country The avail ability of the Home Connect function depends on the availability of Home Connect services in your coun try You can find information about this at www home connect com The Home Connect app guides you through the entire login process Fol low the instru...

Page 36: ...vated the appli ance will not switch itself off automat ically 16 4 Deactivating Wi Fi on the appliance 1 Press and hold for at least three seconds 2 Set the programme to position 4 a The display shows Con 3 Press repeatedly until the dis play shows OFF a Wi Fi is deactivated Note The connection is automatically re established when the Wi Fi is switched back on 16 5 Resetting the appliance network...

Page 37: ... For further information and de tails about the availability of Remote Diagnostics in your country please visit the service support section of your local website www home con nect com 16 8 Data protection Please see the information on data protection The first time your appliance is registered on a home network connected to the Internet your appliance will transmit the following types of data to t...

Page 38: ... signal 2 0 off 1 quiet 2 medium 3 loud 4 very loud Set the volume of the signal at the end of the pro gramme Button signal 3 0 off 1 quiet 2 medium 3 loud 4 very loud The volume of the audible signal emitted when the buttons are pressed Drum cleaning re minder 4 On OFF Activate or deac tivate the reminder to clean the drum Programme counter 5 421 Display the num ber of finished programmes 1 Examp...

Page 39: ...ntilation for the appliance may damage the drum and cause injury Regularly run a programme for cleaning the drum or wash at tem peratures of at least 60 C Leave the appliance to dry after every operation with the door open and leave the detergent drawer to dry Run the Drum Clean programme without laundry and using washing powder 18 2 Cleaning the detergent drawer If you want to replace the liquid ...

Page 40: ...r 4 Remove the pump unit 5 Unclip the detergent drawer cover and remove it 6 Empty the detergent drawer 7 Clean the pump unit with a damp cloth 8 Clean the detergent drawer and the cover with a soft damp cloth or hand shower 9 Dry the detergent drawer cover and pump unit and reinsert them ...

Page 41: ...p Clean the drain pump in the event of faults e g blockages or rattling noises Emptying the drain pump 1 Turn off the water tap 2 Switch off the appliance 3 Disconnect the appliance s mains plug from the power supply 4 Open and remove the service flap 1 2 5 Slide a sufficiently large container under the opening 6 Take the drain hose out of the holder ...

Page 42: ... sealing cap 9 Insert the drain hose into the holder Cleaning the drain pump Requirement The drain pump is empty Page 41 1 Since water may remain in the drain pump unscrew the pump cap carefully The filter insert in the pump housing may become stuck due to coarse particles of dirt Loosen the dirt and remove the filter insert 2 Clean the interior the thread on the pump cap and the pump hous ing The...

Page 43: ... will go 90 The handle on the pump cap must be in a vertical position 6 Insert and close the service flap 2 1 18 4 Cleaning the intake opening in the rubber gasket Regularly check the intake opening in the rubber gasket for any block ages and clean the intake opening 1 Open the appliance door 2 Remove any blockages from the intake opening Note Do not use any sharp or poin ted objects ...

Page 44: ...rt Reload Pause a The symbol lights up again E 30 80 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 41 The water outlet hose is connected too high Install the water outlet hose at a...

Page 45: ...age 43 E 10 00 10 20 The pump for the intelligent dosing system is blocked 1 Switch off the appliance 2 Clean the pump unit Cleaning the detergent drawer Page 39 3 Switch the appliance on 4 If the display appears again after you clean the pump unit call customer service Customer Service Page 57 Note You can deactivate and manually dose the intel ligent dosing system until the fault is rectified Bu...

Page 46: ...e off 3 Switch the appliance back on 4 If the error message is displayed again call cus tomer service Customer Service Page 57 E 35 10 There is water in the base trough Turn off the water tap Call the after sales service Customer Service Page 57 The appliance is leaking Turn off the water tap Call the after sales service Customer Service Page 57 The detergent drawer has not been pushed in fully Pu...

Page 47: ... Programmes Page 25 flashes Door is not closed 1 Close the door 2 Press to start the programme Laundry is caught in the door 1 Open the door again 2 Remove any trapped laundry 3 Close the door 4 Press to start the programme All other error codes Malfunction Call the after sales service Customer Service Page 57 E 30 20 Solenoid valve defective Call the after sales service Customer Service Page 57 D...

Page 48: ...etergent drawer has not been pushed in fully Push in the detergent drawer until the symbol goes out The pump for the intelligent dosing system is blocked 1 Switch off the appliance 2 Clean the pump unit Cleaning the detergent drawer Page 39 3 Switch the appliance on 4 If the display appears again after you clean the pump unit call customer service Customer Service Page 57 Note You can deactivate a...

Page 49: ... Cleaning the drain pump Page 41 is activated Continue the programme by selecting Spin or Drain and pressing Resuming the programme when the programme status is Rinse Hold Page 32 The water outlet hose is connected too high Install the water outlet hose at a maximum height of 1 metre Pump cover is not correctly assembled Correctly assemble the pump cover Detergent dosage is too high Immediate meas...

Page 50: ...Not a fault no action required Note When loading where possible place large and small items of laundry together in the drum Different sized items of laundry distribute themselves better during the spin cycle The programme dura tion changes during the wash cycle The programme operation is optimised electronically This may change the programme duration Not a fault no action required The unbalanced l...

Page 51: ...ture into the compartment for manual dosing not for outdoor clothing sportswear or items stuffed with down If intelligent dosing is activated reduce the basic dosage Page 35 If you dose manually reduce the amount of deter gent for the next washing cycle with the same load i DOS i DOS cannot be actuated Intelligent dosing is not intended for this programme Not a fault no action required Starting th...

Page 52: ...er whirring noise before the start of the wash cycle or fabric softening Intelligent dosing system dispenses detergent or care products Not a fault normal operating noise Brief whirring noise after switching on the appliance Intelligent dosing system carries out a function test Not a fault normal operating noise Loud noises during the spin cycle Appliance is not correctly aligned Aligning the appl...

Page 53: ...e the laundry is unevenly distrib uted Redistribute the laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute themselves better during the spin cycle Start the Spin programme Unbalance load detection system is using a reduced spin speed to eliminate an unbalance Redistribute the laundry in the drum Note Where possible mix large an...

Page 54: ...e dispenser Filling the dispensers Page 34 Basic dosage is not correctly adjusted If intelligent dosing is activated reduce the basic dosage Page 35 Insufficient cleaning Basic dosage not adjusted If intelligent dosing is activated adjust the basic dosage Page 35 Detergent or care products have congealed in dis pensers of the intelligent dosing system 1 Check whether the detergent used is suitable...

Page 55: ...t hose Water inlet hose is not correctly securely connected 1 Connect the water supply hose correctly Connecting the water inlet hose Page 15 2 Tighten the screw connection Water is leaking out at the water outlet hose The water outlet hose is damaged Replace the damaged water outlet hose Water outlet hose is not connected correctly Connect the water outlet hose correctly Water outlet connection t...

Page 56: ...ion manual by scanning the QR code in the table of contents or on www bosch home com 1 Turn off the tap 2 Empty the water inlet hose 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the water Cleaning the drain pump Page 41 6 Detach the hoses 7 Empty the dispensers 20 2 Inserting the transit bolts Secure the appliance for transporta tion using transit bolts in order to pre ve...

Page 57: ...ances as applicable throughout the EU 21 Customer Service Function relevant genuine spare parts according to the corresponding Eco design Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on the market within the European Eco nomic Area Note Under the terms of the manu facturer s warranty the use of Cus tomer Service is f...

Page 58: ...antee is valid for the service life of the appliance A claim can only be made under the guarantee if the appliance has been correctly installed and con nected with Aqua Stop according to our instructions this also in cludes correctly fitting the Aqua Stop extension genuine access ory Our guarantee does not cover defective supply lines or fittings up to the Aqua Stop connection on the tap If your a...

Page 59: ...Eco 40 602 2 5 2 53 0 190 34 0 25 1400 53 00 Cotton 20 C 9 0 3 28 0 450 93 0 24 1400 53 00 Cotton 40 C 9 0 3 28 1 200 93 0 44 1400 53 00 Cotton 60 C 9 0 3 34 2 000 93 0 62 1400 53 00 Cotton 40 C 9 0 3 58 1 270 100 0 44 1400 53 00 Easy Care 40 C 4 0 2 30 0 770 56 0 43 1200 29 00 Mix 40 C 4 0 1 03 0 640 43 0 41 1400 52 00 Wool Hand wash 30 C 2 0 0 41 0 200 40 0 24 800 32 00 1 Due to the influence of...

Page 60: ...nstructions on searching for the model The model identifier is made up of the charac ters before the slash in the product number E Nr on the rating plate Al ternatively you can also find the model identifier in the first line of the EU energy label 24 Declaration of Con formity BSH Hausgeräte GmbH hereby de clares that the appliance with Home Connect functionality conforms to the basic requirement...

Page 61: ... Max 100 mW 5 GHz band 5150 5350 MHz 5470 5725 MHz Max 100 mW BE BG CZ DK DE EE IE EL ES FR HR IT CY LI LV LT LU HU MT NL AT PL PT RO SI SK FI SE NO CH TR IS UK NI 5 GHz WLAN Wi Fi For indoor use only AL BA MD ME MK RS UK UA 5 GHz WLAN Wi Fi For indoor use only ...

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Page 64: ...ng for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001742555 9001742555 020728 en BSH Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY www bosch home...

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