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Bosch WAU28PAHSN, User Manual And Installation Instructions

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Bosch WAU28PAHSN User Manual And Installation Instructions Download Page 14

en 

Installation and connection

14

Contents of package

After unpacking all parts, check for any damage in transit and completeness of
the delivery.

1

2

3

4

5

1

Washing machine

2

Accompanying documents

3

Water inlet hose

4

Cover caps

5

Connection adapter

Requirements for the installa-
tion location

The appliance may "wander" when it
spins. Observe the instructions for
the installation location.

Note: 

Please read the information in

the "Safety" → 

Page 4

 and "Prevent-

ing material damage" → 

Page 11

 sec-

tions to ensure that you use the appli-
ance safely.

Summary of Contents for WAU28PAHSN

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Washing machine WAU28PAHSN en User manual and installation instructions ...

Page 2: ...35 Starting an empty washing cycle 35 Laundry 36 Preparing the laundry 36 Sorting laundry 37 Degrees of soiling 37 Care symbols on the care labels 37 Detergents and care products 38 Detergent recommendation 38 Detergent dosage 38 Basic operation 39 Switching on the appliance 39 Setting a programme 40 Adjusting the programme set tings 40 Saving the programme settings 40 Loading laundry 40 Adding de...

Page 3: ...m 49 Cleaning the detergent drawer 49 Descaling 51 Cleaning the drain pump 51 Cleaning the water outlet hose at the siphon 53 Clean the water inlet filters 54 Troubleshooting 56 Malfunctions 56 Emergency release 66 Transportation storage and disposal 66 Removing the appliance 66 Inserting the transit bolts 66 Using the appliance again 67 Disposing of old appliance 67 Customer Service 68 Product nu...

Page 4: ...s suitable for washing machines In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been instructed ...

Page 5: ...g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent electrical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged If the insulation of the power cord i...

Page 6: ...tack Do not install a washer dryer stack on a platform the appli ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material CAUTION Risk of injury The appliance may vibrate or move when in use Place the appliance on a clean e...

Page 7: ... turn off the water tap Call Customer Service Page 68 Repairs to the appliance should only be carried out by trained specialist staff An ingress of moisture can cause an electric shock Only use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of harm to health Child...

Page 8: ...appliance Rinse pretreated laundry thoroughly with water before wash ing CAUTION Risk of injury The covering plate may break if you stand on or climb onto the appliance Do not stand on or climb onto the appliance The appliance may tip over if you sit on or lean against the open door Do not sit on or lean against the appliance door Do not place any objects on the appliance door Reaching into the dr...

Page 9: ... the safety instructions when cleaning and performing maintenance work on the appliance WARNING Risk of electric shock Improper repairs are dangerous Repairs to the appliance should only be carried out by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be replaced by the manufacturer the manufacturer s Custom...

Page 10: ...en Safety 10 WARNING Risk of poisoning Poisonous fumes may be given off if you use cleaning agents that contain solvents Do not use cleaning agents that contain solvents ...

Page 11: ... elements such as adapters extensions valves or similar Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure is too high or too low the appliance may not be able to operate properly Make sure that the water pres sure in the water supply system is min 100 kPa 1 bar and max...

Page 12: ...ount of detergent is suffi cient Observe the dosage recom mendation from the detergent manufacturer Reduce the washing temperature for lightly and normally soiled laundry At low temperatures the appliance consumes less energy For light to normal soiling lower temperatures than indicated on the care label are also sufficient Set the maximum spin speed if you want to dry the laundry in a tumble drye...

Page 13: ...mage Page 11 sec tions to ensure that you use the appli ance safely ATTENTION Objects remaining in the drum that are not designed for operation with the appliance may cause material damage and damage to the appli ance Remove these objects along with all supplied accessories from the drum before starting the appliance 1 Remove any packaging and pro tective covers completely from the appliance For t...

Page 14: ...hine 2 Accompanying documents 3 Water inlet hose 4 Cover caps 5 Connection adapter Requirements for the installa tion location The appliance may wander when it spins Observe the instructions for the installation location Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely ...

Page 15: ...s residual water may leak out if the appliance is tilted at an angle greater than 40 Tilt the appliance carefully Installation location Requirements On a base Secure the appliance with fixing brackets Page 35 Installation location Requirements On a wooden joist floor Place the appliance on a water resistant wooden board which is screwed tightly to the floor The wooden board should be at least 30 m...

Page 16: ...l the hoses out of the holders 2 Unscrew and remove all four screws for the transit bolts with a WAF 13 wrench 3 Pull the power cord out of the holder 4 Remove the four sleeves 5 Put on the four cover caps 6 Press down on the four cover caps ...

Page 17: ...sher 4 Open the water tap carefully and check that the connection points are tight Water outlet connection types This information is intended to help you to connect this appliance to the water outlet Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely ATTENTION When draining the water outlet hose is su...

Page 18: ...re that you use the appli ance safely 1 Loosen the lock nuts using a WAF 17 wrench by turning it in a clock wise direction 2 To align the appliance turn the ap pliance feet Check that the appli ance is level using a spirit level All appliance feet must stand firmly on the ground 3 Screw the lock nuts tightly against the housing using a WAF 17 wrench In doing so hold the foot tight and do not adjus...

Page 19: ...Installation and connection en 19 The connection details of the appli ance can be found under Tech nical data Page 69 2 Check the mains plug is inserted properly ...

Page 20: ...ur appliance Appliance You can find an overview of the parts of your appliance here 1 2 4 6 3 5 7 7 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 51 2 Door 3 Detergent drawer Page 21 4 Controls Page 21 5 Water outlet hose Page 17 6 Power cord Page 18 7 Transit bolts Page 15 ...

Page 21: ...ntrol panel to configure all functions of your appliance and to obtain information about the operating status 3 1 1 2 1 Programmes Page 29 2 Programme selector Page 39 3 Buttons Page 26 and display Page 23 Operating logic Some areas of the display respond to touch You can activate settings by pressing the buttons The activated settings are highlighted brightly on the display You can change or deac...

Page 22: ...e the activated settings by re peatedly pressing on the relevant buttons on the display ATTENTION Pressing on the display with force may cause damage Do not apply heavy pressure on the display Do not press on the display using pointed or sharp objects 1 2 ...

Page 23: ...e end has been set and the remaining number of hours is displayed Buttons Page 26 9 kg 1 Recommended load The maximum load capacity for the selected pro gramme in kg Pretreatment Programme status Wash Programme status Rinse Programme status Spin Programme status End End of programme Programme status 1 2 3 Extra Rinse Additional rinse cycles are activated Buttons Page 27 Energy consumption Energy c...

Page 24: ...tem for liquid detergent or fabric softener is activated Flashes The fill level of the dispenser is below the minimum level Intelligent dosing system Page 42 liquid detergent fabric softener 50 ml 1 Basic dosage Basic dosage for detergent or fabric softener Basic dosage Page 43 Voltage control system Flashes The automatic voltage control system detects impermissible voltage drops This will pause t...

Page 25: ... 25 Display Designation Description Tap No water pressure The water pressure is too low Detergent drawer The detergent drawer has not been pushed in fully E 60 2B 1 Error Error code error display signal 1 Example ...

Page 26: ...age Intelligent dosing system Page 42 i DOS Activate Deactivate Dispenser contents Basic dosage Briefly press the button to activate or deactivate the intelligent dosing system for fabric softener or liquid detergent Press the button for approx 3 seconds to specify the contents of the dispenser or set the basic dosage Intelligent dosing system Page 42 Ready In 1 24 hours Set the programme end The ...

Page 27: ...nted or accidental operation If the childproof lock is activated and the appli ance has been switched off the childproof lock remains activated Childproof lock Page 42 Basic Settings Basic settings Change the basic settings for the appliance Prewash Activate Deactivate Activate or deactivate prewash e g for washing heavily soiled laundry Note If the intelligent dosing system is activated the deter...

Page 28: ...tivate or deactivate the reduced creasing pro gramme In order to reduce creasing in the laundry the spin cycle and the spin speed are adapted The laundry is damp enough after washing that it needs to be hung out on a washing line Memory Saving Setting Press the button for approx 3 seconds to save your customised program settings Saving the programme settings Page 40 If you briefly press the button...

Page 29: ...Programme Description Max load kg Programme settings Max temperature C Max spin speed rpm 1 Speed i DOS i DOS Bomull Cotton Wash hard wearing items made from cotton linen or blended fabrics Also suitable as a short programme for normally soiled laundry when you activate Speed If Speed is activated the maximum load capacity is re duced to 5 kg 9 90 1400 Bomull kulör Cot ton Colour Wash hard wearing...

Page 30: ...ton linen or blended fabrics Note Textiles which can be washed from 40 C up to 60 C as per the care symbol can be washed together The washing performance corres ponds to the best possible washing performance class according to the legal requirements For this programme the washing temperature is automatically adjusted depending on the load size in order to achieve the best possible energy efficienc...

Page 31: ...4 60 1400 Fintvätt Silke Delicate Silk Wash delicate washable items made from silk viscose and synthetics Use a detergent that is suitable for delicates or silk Note Wash especially delicate items or items with hooks eyelets or clips in a mesh laundry bag 2 40 800 Ylle Handtvätt Wool Handwash Hand or machine washable items that are made from wool or contain wool To prevent the laundry from shrink ...

Page 32: ...dditional programmes dir ectly via the Home Connect app A description of the programmes can be found in the Home Connect app The selectable programme settings depend on the selected programme Note Your appliance must be con nected to your home network and re gistered in your Home Connect app Home Connect Page 44 Automatisk 60 C Automatic 60 C Wash hard wearing items made from cotton synthetic or b...

Page 33: ...te To prevent excessive foaming remove air from laundry items by rolling them up before you wash them 2 5 60 1200 AllergyPlus Wash hard wearing items made from cotton linen or blended fabrics Suitable for allergy sufferers and for strict hygiene requirements Note Once the set temperature has been reached it remains constant throughout the washing process 6 5 60 1400 Snabb 15 30 Rapid 15 30 Wash it...

Page 34: ... Programme settings Max temperature C Max spin speed rpm 1 Speed i DOS i DOS The programme duration is approx 30 minutes If you wish to reduce the programme duration to 15 minutes activate Speed The maximum load is re duced to 2 kg 1 Programme setting ...

Page 35: ...ssventil Anschlussventil als Sicherheit seinrichtung gegen Rückfließen von Wasser in das Leitungsnetz 10015611 Before using for the first time Before using for the first time Before using for the first time Prepare the appliance for use Starting an empty washing cycle Your appliance was inspected thor oughly before leaving the factory To remove any residual water run the first wash cycle without a...

Page 36: ...rer has marked as machine washable on the care label and fab rics made from hand washable wool using your appliance Preparing the laundry ATTENTION Objects remaining in the laundry may damage the laundry and the drum Remove all items from any pock ets in your laundry before using the appliance To protect your appliance and the laundry prepare the laundry be forehand Empty all pockets Brush sand ou...

Page 37: ...iling Degree of soiling Soiling Examples Light No dirt or stains are visible Laundry has absorbed odours Light summer clothing or sports clothing that has been worn for a just a few hours Normal Dirt or light stains are visible T shirts shirts or blouses are sweat soaked or have been worn a few times Towels or bedding that has been used for up to one week Heavy Dirt or stains are clearly visible T...

Page 38: ...se dyes sparingly as salt may damage stainless steel Do not use bleaching agents in the appliance Detergent recommendation Detergent Laundry Programme Temperature Standard detergent with op tical brighteners Heat resistant white fabrics made from cotton or linen Cotton From cold up to 90 C Detergent for colours without bleach or optical brighteners Coloured fabrics made from linen or cotton Cotton...

Page 39: ...ess Hard very hard 55 ml 80 ml 105 ml The dosages can be found on the manufacturer s packaging If you are not using manual dosage adjust the dosage to the actual load If intelligent dosing is activated do not adjust the dosage to the actual load capacity The quantity of de tergent and fabric softener is auto matically calculated via the basic dosage Page 43 and the amount of laundry detected The b...

Page 40: ...gramme set tings You can save your individual pro gramme settings as favourites Requirements A programme has been set The programme settings have been adjusted Press and hold for approx 3 seconds Press to call up the saved pro gramme Note To overwrite the saved pro gramme repeat the steps above Loading laundry Notes Please read the information in the Safety Page 4 and Preventing material damage Pa...

Page 41: ... time first Press a The display shows either the pro gramme duration or the Ready in time Adding laundry Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely 1 Press The appliance is paused and checks whether it is possible to add or remove laundry Take note of the programme status 2 Add or remove laund...

Page 42: ...off Deactivating the childproof lock Requirement To deactivate the childproof lock the appliance must be switched on Press and hold 3s for approx 3 seconds Intelligent dosing system Intelligent dosing system Intelligent dosing system Your appliance has an intelligent dos ing system for liquid detergent and fabric softener The optimum quantities of liquid de tergent and fabric softener are dis pens...

Page 43: ...f the dispenser the basic dosage for this dispenser is reset If you use both dispensers for li quid detergent you must select a dispenser which is to be used dur ing washing Adjusting the dispenser contents 1 Press and hold i DOS for ap prox 3 seconds 2 To set press i DOS a The display shows 3 To set press i DOS again 4 To end the setting process wait briefly Basic dosage You can adjust the preset...

Page 44: ...ons in this instruction manual and make sure that they are also ob served when operating the appli ance via the Home Connect app Safety Page 4 Operating the appliance on the ap pliance itself always takes priority During this time it is not possible to operate the appliance using the Home Connect app Home Connect settings Adapt Home Connect to your needs You can find the Home Connect set tings in ...

Page 45: ...nsfer the network information for the WLAN home network Wi Fi to your appli ance Requirement The Home Connect app is open and you have logged on 1 Press and hold for at least 3 seconds a The display shows Aut 2 Set the programme to position 2 a The display shows SAP 3 Press a flashes in the display a The appliance now sets up its own Wi Fi network with the name SSID HomeConnect 4 Call up the Wi Fi...

Page 46: ...i on the appli ance Note When Wi Fi is activated the en ergy consumption increases in com parison to the values specified in the consumption value table 1 Press and hold for approx 3 seconds 2 Set the programme to position 4 a The display shows Con 3 Press repeatedly until the dis play shows on a Wi Fi is activated Deactivating Wi Fi on the ap pliance 1 Press and hold for at least three seconds 2 ...

Page 47: ...it the following types of data to the Home Connect server initial registration Unique appliance identification consisting of appliance codes as well as the MAC address of the Wi Fi communication module in stalled Security certificate of the Wi Fi communication module to ensure a secure data connection The current software and hardware version of your appliance Status of any previous reset to facto...

Page 48: ... set the basic settings press the button 2 To set the required basic setting press the button a The display shows the set basic setting and the current value 3 To change the value press 4 To exit the basic settings switch off the appliance Cleaning and servicing Cleaning and servicing Cleaning and servicing To keep your appliance working effi ciently for a long time it is important to clean and ma...

Page 49: ... at tem peratures of at least 60 C Leave the appliance to dry after every operation with the door open and leave the detergent drawer to dry Run the Bomull 90 C pro gramme without laundry Add washing powder Cleaning the detergent drawer If you change detergent or the deter gent drawer is dirty clean the deter gent drawer and the pump unit of the intelligent dosing system Note Please read the infor...

Page 50: ...ump unit in the dishwasher and do not immerse it in water Protect the electrical connection on the rear against water deter gent and fabric softener residue Clean the pump unit with a damp cloth 8 Clean the detergent drawer and the lid with a soft damp cloth or hand shower 9 Dry the detergent drawer lid and pump unit and reinsert them ...

Page 51: ...se de scaling agents that are available from the manufacturer s website or our after sales service Cleaning the drain pump Clean the drain pump in the event of faults e g blockages or rattling noises Emptying the drain pump Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely 1 Turn off the water tap 2 ...

Page 52: ... solution to flow out into the container remove the sealing cap 9 Firmly press on the sealing cap 10 Insert the drain hose into the holder Cleaning the drain pump Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely Requirement The drain pump is empty Page 51 1 Since water may remain in the drain pump r...

Page 53: ...ert the maintenance flap and lock it into place 1 2 6 Close the maintenance flap Cleaning the water outlet hose at the siphon If the water outlet hose at the siphon is dirty or the detergent solution is not being pumped out you must clean these 1 Switch off the appliance 2 Disconnect the appliance s mains plug from the power supply 3 Loosen the hose clamp and care fully remove the water outlet hos...

Page 54: ...ance 5 Disconnect the appliance s mains plug from the power supply Cleaning the filter on the tap Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely Requirement The water inlet hose is empty 1 Remove the water inlet hose from the tap 2 Clean the filter with a small brush 3 Connect the water inlet hose...

Page 55: ... inlet hose is empty Emptying the water inlet hose Page 54 1 Disconnect the hose from the rear of the appliance 1 2 2 Use pliers to remove the filter 3 Clean the filter with a small brush 4 Reinsert the filter 5 Connect the hose and check for leaks 2 1 ...

Page 56: ...es out and flashes Energy saving mode is act ive Press any button a The symbol lights up again E 36 10 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and wa ter drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 51 The water outlet hose is co...

Page 57: ...r pressure is low No remedial action possible The filters in the water inflow are blocked Clean the filters in the water in flow Page 54 The tap is turned off Turn on the tap The water inlet hose is kinked or jammed Ensure that the water inlet hose is not kinked or jammed The detergent drawer has not been pushed in as far as it can go Push the detergent drawer in as far as it will go The pump unit...

Page 58: ...umpning programme Laundry is caught in the door 1 Open the door again 2 Remove any trapped laundry 3 Close the door 4 Press to start the programme flashes Door is not closed 1 Close the door 2 Press to start the programme All other error codes Malfunction Call the after sales service Customer Service Page 68 The appliance is not work ing The mains plug of the power cord is not plugged in Connect t...

Page 59: ...mer Service Page 68 Note You can start the washing pro gramme if you deactivate the intelli gent dosing system and dose manu ally Buttons Page 26 The door cannot be opened is activated Continue the programme by select ing Centrif or Urpumpning and pressing The temperature is too high Wait until the temperature has dropped Cancelling the programme Page 41 Water level is too high Start the Urpumpnin...

Page 60: ...ng the appliance Water is not flowing in De tergent is not being dis pensed You have not pressed Press The filters in the water inflow are blocked Clean the filters in the water in flow Page 54 The tap is turned off Turn on the tap The water inlet hose is kinked or jammed Ensure that the water inlet hose is not kinked or jammed The spin cycle runs several times The unbalanced load detec tion syste...

Page 61: ...e The appliance feet are not fixed Secure the appliance feet Aligning the appliance Transit bolts have not been removed Removing the transit bolts Heavy foam build up Detergent dosage is too high Immediate measure Mix one table spoon of fabric softener with 0 5 litres of water and pour the mixture into the compartment for manual dosing not for outdoor clothing sportswear or items stuffed with down...

Page 62: ...mselves better during the spin cycle Start the Centrif programme Rushing hissing noise Water is flushed under pres sure into the detergent drawer Not a fault normal operating noise Longer whirring noise be fore the start of the wash cycle or fabric softening Intelligent dosing system dis penses detergent or care products Not a fault normal operating noise Brief whirring noise after switching on th...

Page 63: ...ain hose are not kinked or trapped The unbalanced load detec tion system has interrupted the spin cycle because the laundry is unevenly distrib uted Redistribute the laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute themselves better during the spin cycle Start the Centrif programme Unbalance load detection system is using a r...

Page 64: ...38 2 Drain the dispenser Cleaning the detergent drawer Page 49 3 Clean the dispenser 4 Refill the dispenser Filling the dispenser Page 42 Basic dosage is not correctly adjusted If intelligent dosing is activated re duce the basic dosage Page 43 Insufficient cleaning Basic dosage is not correctly adjusted If intelligent dosing is activated ad just the basic dosage Page 43 correctly Detergent or car...

Page 65: ...home network Wi Fi with WPS function Page 44 Connecting the appliance to a WLAN home network Wi Fi without WPS function Page 45 Water is leaking out at the water inlet hose Water inlet hose is not cor rectly securely connected 1 Connect the water supply hose cor rectly Connecting the water inlet hose 2 Tighten the screw connection Water is leaking out at the water outlet hose The water outlet hose...

Page 66: ... and disposal Transportation storage and disposal Transportation storage and disposal You can find out here how to prepare your appliance for transportation and storage You will also find out how to dispose of old appliances Removing the appliance 1 Turn off the tap 2 Emptying the water inlet hose Page 54 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the remaining detergen...

Page 67: ...the ap pliance door or prevent it from opening With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close 1 Unplug the appliance from the mains 2 Cut through the power cord 3 Dispose of the appliance in an en vironmentally friendly manner Information about current disposal methods...

Page 68: ...s expired Detailed information on the warranty period and terms of warranty in your country is available from our after sales service your retailer or on our website If you contact Customer Service you will require the product number E Nr and the production number FD of your appliance The contact details for Customer Ser vice can be found in the enclosed Customer Service directory or on our websit...

Page 69: ...omull 40 C 9 0 3 28 1 350 90 0 45 1400 52 Bomull 60 C 9 0 3 28 1 450 90 0 55 1400 52 Bomull 40 C 9 0 3 58 1 400 102 0 45 1400 52 Syntet 40 C 4 0 2 28 0 780 61 0 44 1200 27 Snabb Mix 40 C 4 0 0 59 0 620 44 0 41 1400 53 Ylle Handtvätt 30 C 2 0 0 40 0 200 40 0 22 800 25 1 Due to the influence of water pressure hardness and inlet temperature ambient temperature type amount and soiling of laundry deter...

Page 70: ...nding on the appliance specifications Declaration of Conformity Declaration of Conformity Declaration of Conformity Robert Bosch Hausgeräte GmbH hereby declares that the appliance with Home Connect functionality meets the essential requirements and other relevant provisions of the Dir ective 2014 53 EU A detailed RED Declaration of Con formity can be found online at www bosch home com among the ad...

Page 71: ......

Page 72: ...vice Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001589746 9001589746 ...

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