Bosch WAJ20170GC User Manual And Installation Instructions Download Page 44

Page: 44 / 52

Troubleshooting

Errors

Cause

Troubleshooting

The programme does not
start.

Press

Start / Reload

to start the

programme.

Childproof lock is activated.

▶

→

"Deactivating the childproof

lock", Page 33

Ready in

is activated.

▶

Check whether

Ready in

is activ-

ated.

→

"Buttons", Page 25

Laundry is caught in the
door.

Open the door again.

Remove any trapped laundry.

Close the door.

Press

Start / Reload

to start the

programme.

The door cannot be opened. The temperature is too high.

▶

Wait until the temperature has
dropped.

▶

→

"Cancelling the programme",

Page 32

Water level is too high.

▶

Start the

غیرفت

Drain

programme.

Power failure.

▶

Open the door using the emergency
release.

→

"Emergency release", Page 48

The water is not draining.

Drain pipe or water outlet
hose is blocked.

▶

Clean the drain pipe and the water
outlet hose.

Drain pipe or water drain
hose is caught or jammed.

▶

Ensure that the drain pipe and wa-
ter drain hose are not kinked or
trapped.

Drain pump is blocked.

▶

→

"Cleaning the drain pump",

Page 36

The water outlet hose is con-
nected too high.

▶

Install the water outlet hose at a
maximum height of 1 metre.

→

"Technical specifications",

Page 51

Water is not flowing in. De-
tergent is not being dis-
pensed.

You have not pressed

Start /

Reload

▶

Press

Start / Reload

The filters in the water inflow
are blocked.

▶

Clean the filters in the water inflow

→

Page 39

The tap is turned off.

▶

Turn on the tap.

The water inlet hose is
kinked or jammed.

▶

Ensure that the water inlet hose is
not kinked or jammed.

Summary of Contents for WAJ20170GC

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Washing machine WAJ20170GC _ WAJ2017SGC en User manual and installation instructions ...

Page 2: ...Preparing the laundry 27 Sorting laundry 28 Degrees of soiling 28 Care symbols on the care labels 28 Detergents and care products 29 Detergent recommendation 29 Detergent dosage 30 Basic operation 30 Switching on the appliance 30 Setting a programme 30 Adjusting the programme set tings 31 Loading laundry 31 Adding detergent and care product 31 Starting the programme 31 Adjusting the Ready in time ...

Page 3: ...s 43 Noise 46 Problem with results 46 Leakage 47 Odours 47 Emergency release 48 Transportation storage and disposal 48 Disposing of old appliance 48 Removing the appliance 49 Inserting the transit bolts 49 Using the appliance again 49 Customer Service 50 Product number E Nr and pro duction number FD 50 Consumption values 51 Technical specifications 51 ...

Page 4: ...rmation safe for future reference or for the next owner Check the appliance after unpacking it Do not connect the ap pliance if it has been damaged in transit Intended use Read the information on intended use to ensure that you use the appliance correctly and safely Only use this appliance According to this installation and instruction manual For washing machine washable fabrics and hand washable ...

Page 5: ...ck Improper installation is dangerous Connect and operate the appliance only in accordance with the specifications on the rating plate Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing The protective conductor system of the domestic electrical installation must be properly installed The installation must have a sufficiently large cr...

Page 6: ...f ted Do not lift the appliance on your own If this appliance is not correctly installed in a washer dryer stack the installed appliance may fall Only stack the dryer on a washing machine using the con nection kit from the dryer manufacturer No other installa tion method is permitted Do not install the appliance in a washer dryer stack if the dryer manufacturer does not offer a suitable connection...

Page 7: ...pliance may lead to cuts Do not touch the sharp edges on the appliance Wear protective gloves when installing and transporting the appliance Safe use Follow these safety instructions when using the appliance WARNING Risk of electric shock If the appliance or the power cord is damaged this is danger ous Never operate a damaged appliance Never pull on the power cord to unplug the appliance Al ways u...

Page 8: ... no longer close WARNING Risk of suffocation Children may breathe in or swallow small parts causing them to suffocate Keep small parts away from children Do not let children play with small parts WARNING Risk of poisoning Detergents and care products may result in poisoning if con sumed If accidentally swallowed seek medical advice Keep detergents and care products out of the reach of chil dren WA...

Page 9: ...wash at high temperatures the detergent solution gets hot Do not touch the hot detergent solution CAUTION Risk of chemical burns If the detergent drawer is opened detergent and care products may spray out from the appliance Contact with eyes or skin may cause irritation Rinse eyes and or skin thoroughly with clean water if they come into contact with detergents or care products If accidentally swa...

Page 10: ...gress of moisture can cause an electric shock Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of injury The use of non original spare parts and non original accessor ies is dangerous Only use the manufacturer s original spare parts and ori ginal accessories WARNING Risk of poisoning Poisonous fumes may be given off if you use cleaning agents that cont...

Page 11: ...s the maximum value specified a pressure reducing valve must be installed between the drinking water connection and the hose set of the appliance Modified or damaged water hoses may result in material damage and damage to the appliance Never kink crush modify or cut through water hoses Only use the water hoses sup plied with the appliance or genu ine spare hoses Never re use water hoses that have ...

Page 12: ...ry without prewash Washing with prewash increases the programme duration and in creases energy and water con sumption The appliance has a continuous automatic load adjustment function Depending on the type of fabric and load capacity the continuous automatic load adjustment func tion optimally adjusts the water consumption and programme dur ation Energy saving mode If you do not use the appliance ...

Page 13: ...e the instructions for the installation location Note Please read the safety informa tion Page 4 to ensure that you use the appliance safely WARNING Risk of electric shock The appliance contains live parts Touching live parts is dangerous Do not operate the appliance without a cover cap WARNING Risk of injury When using the appliance on a base the appliance may tip over Always secure the feet of t...

Page 14: ... joist floor Place the appliance on a water resistant wooden board which is screwed tightly to the floor The wooden board should be at least 30 mm thick In a kitchen unit A niche width of 60 cm is required Only install the ap pliance under neath a continuous worktop that is se curely connected to adjacent cabin ets Installation location Requirements On a wall Do not trap the hoses between the wall...

Page 15: ...n the four cover caps 6 Press down on the four cover caps Connecting the appliance Connect your appliance to the power supply water inlet and water outlet Connecting the water inlet hose Note Please read the safety informa tion Page 4 to ensure that you use the appliance safely 1 Connect the water inlet hose 2 1 ...

Page 16: ...ge into a wash basin Fix and secure the wa ter outlet hose with an elbow Page 26 Drainage into a plastic pipe with rubber sleeve or into a gully Fix and secure the wa ter outlet hose with an elbow Page 26 Connecting the appliance to the electricity supply Note Please read the safety informa tion Page 4 to ensure that you use the appliance safely 1 Insert the mains plug of the appli ance s power ca...

Page 17: ...rn the ap pliance feet Check that the appli ance is level using a spirit level All appliance feet must stand firmly on the ground 3 Screw the lock nuts tightly against the housing using a WAF 17 wrench In doing so hold the foot tight and do not adjust its height ...

Page 18: ... of your appliance Appliance You can find an overview of the parts of your appliance here 1 2 4 6 3 5 7 7 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 36 2 Door 3 Detergent drawer Page 19 4 Controls Page 19 5 Water outlet hose Page 16 6 Power cord Page 16 7 Transit bolts Page 14 ...

Page 19: ...er softener Bleach Stain remover 2 Compartment Fabric softener Liquid starch Waterproofing agent 3 Compartment I Detergent for prewash Hygiene detergent Controls The controls are used to configure all functions of your appliance and to obtain information about the operating status 2 4 1 1 3 3 1 Programmes Page 22 2 Programme selector Page 30 3 Buttons Page 25 4 Display Page 20 ...

Page 20: ...he remaining number of hours is displayed Buttons Page 25 7 kg 1 Recommended load The maximum load capacity for the selected pro gramme in kg 1000 Spin speed Set spin speed in rpm 0 No final spin only draining Rinse Hold no draining Start Pause Start cancel or pause Lights up The programme is running and can be cancelled or paused Flashes The programme can be started or contin ued Wash Programme s...

Page 21: ... voltage drops Error code Fault display Signal Page 42 Note The programme is interrupted Voltage control system Flashes The automatic voltage control system detects unauthorised voltage drops Error code Fault display Signal Page 42 Note The programme duration is extended Door Lights up The door is locked and cannot be opened Flashes The door is not closed properly Off The door is unlocked and can ...

Page 22: ...cotton linen or blen ded fabrics Energy saving programme Note To save energy the actual washing temperature may deviate from the set washing temperature The washing per formance meets legal requirements 7 60 1000 Wash items made from cotton linen or synthetic or blended fabrics Note Suitable for normally soiled fabrics that can be washed at 40 C as per the care symbol or at 60 C as per the care sy...

Page 23: ...dry bag 2 30 800 صوف Wool Hand or machine washable items that are made from wool or contain wool To prevent the laundry from shrinking the drum moves the items very gently with long pauses Use a detergent that is suitable for wool 2 30 800 شطف Rinse Rinses and then spins the laundry and then drains the water 1000 عص ر تفریغريغ Spin Drain Spins and drains the water If you only want to drain the wat...

Page 24: ... spin speed rpm 1 Prewash Note To prevent excessive foaming remove air from laun dry items by rolling them up before you wash them سريع 15 Super 15 Wash items made from cotton synthetic or blended fabrics Short programme for small items of lightly soiled laundry 2 30 1000 1 The specified value is rounded ...

Page 25: ...set number of hours Once the programme has started the pro gramme duration is displayed Spin Speed تخفيف سرعة الدوران 0 1000 rpm Adjust the spin speed or deactivate the spin cycle If 0 is selected the water is drained and the spin cycle is deactivated at the end of the wash ing cycle The laundry stays wet inside the drum 3 sec Activate Deactivate Activate or deactivate the childproof lock Disable ...

Page 26: ... standard water in let hose with a longer hose 2 20 m 00353925 Elbow Secure the water outlet hose in place 00655300 Before using for the first time Before using for the first time Prepare the appliance for use Starting an empty washing cycle Your appliance was inspected thor oughly before leaving the factory To remove any residual water run the first wash cycle without any laundry Note Please read...

Page 27: ...acturer has marked as machine washable on the care label and fab rics made from hand washable wool using your appliance Preparing the laundry ATTENTION Objects remaining in the laundry may damage the laundry and the drum Remove all items from any pock ets in your laundry before using the appliance To protect your appliance and the laundry prepare the laundry be forehand Empty all pockets Brush san...

Page 28: ...rt or stains are visible Laundry has absorbed odours Light summer clothing or sports clothing that has been worn for a just a few hours Normal Dirt or light stains are visible T shirts shirts or blouses are sweat soaked or have been worn a few times Towels or bedding that has been used for up to one week Heavy Dirt or stains are clearly visible Tea towels baby items or work clothing Care symbols o...

Page 29: ...ubstances e g bleach Use dyes sparingly as salt may damage stainless steel Do not use bleaching agents in the appliance Detergent recommendation This information is intended to help you to choose the right detergent for your items Fabrics Detergent Programme Temperature Heat resistant white fabrics made from cotton or linen Standard detergent with op tical brighteners Cottons From cold up to 90 C ...

Page 30: ...m II 1 5 2 5 8 4 14 hard III over 2 5 over 14 Example of a manufacturer s instructions for detergent These example values refer to a standard load of 4 5 kg Soiling Light Normal Heavy Water hardness Soft medium 40 ml 55 ml 80 ml Water hardness Hard very hard 55 ml 80 ml 105 ml The dosages can be found on the manufacturer s packaging Adjust the dosage to the actual load Basic operation Basic operat...

Page 31: ... Page 27 1 Open the door 2 Ensure that the drum is empty 3 Separate the laundry and place it in the drum 4 Note Ensure that there is no laun dry trapped in the door Close the door Adding detergent and care product Note Please read the safety informa tion Page 4 to ensure that you use the appliance safely Requirement Find out the optimum dosage for detergent and care product Page 29 1 Pull out the ...

Page 32: ...appliance safely 1 Press Start Reload The appliance is paused and checks whether it is possible to add or remove laundry Take note of the programme status Display Page 20 2 Add or remove laundry 3 Close the door 4 Press Start Reload Cancelling the programme Once the programme has started you can cancel it at any time Note Please read the safety informa tion Page 4 to ensure that you use the applia...

Page 33: ...ing the controls Activating the childproof lock Press and hold the two 3 sec buttons for approx 3 seconds a The display shows a The controls are locked a The childproof lock remains active even after the appliance has been switched off Deactivating the childproof lock Requirement To deactivate the childproof lock the appliance must be switched on Press and hold the two 3 sec buttons for approx 3 s...

Page 34: ...your appliance Basic setting Programme pos ition Value Description End signal 2 0 off 1 quiet 2 medium 3 loud 4 very loud Set the volume of the signal at the end of the programme Button signal 3 0 off 1 quiet 2 medium 3 loud 4 very loud Set the volume of the audible signal emitted when selecting the buttons Changing the basic settings 1 Set the programme selector to po sition 1 ...

Page 35: ...loth The appliance parts remain clean and hy gienic Remove all detergent residue spray residue or other residues im mediately Fresh deposits are easier to remove without leaving any residue Keep the appliance door and detergent drawer open after use This allows the resid ual water to dry redu cing odours in the ap pliance Cleaning the drum If you often wash at a washing tem perature of 40 C and lo...

Page 36: ... e g for coffee machines may damage the appliance For this appliance only use de scaling agents that are available from the manufacturer s website or our after sales service Cleaning the drain pump Clean the drain pump in the event of faults e g blockages or rattling noises Emptying the drain pump Note Please read the safety informa tion Page 4 to ensure that you use the appliance safely 1 Turn of...

Page 37: ...mperat ures the detergent solution gets hot Do not touch the hot detergent solution To allow the detergent solution to flow out into the container remove the sealing cap 9 Firmly press on the sealing cap 10 Insert the drain hose into the holder Cleaning the drain pump Note Please read the safety informa tion Page 4 to ensure that you use the appliance safely ...

Page 38: ...enance flap Before the next wash To prevent unused detergent from flowing straight into the outlet in the next wash run the تفریغ Drain pro gramme after you have emptied the drain pump 1 Turn on the tap 2 Insert the mains plug 3 Switch on the appliance 4 Pour 1 litre of water into compart ment II 5 Start the تفریغ Drain programme Cleaning the water outlet hose at the siphon If the water outlet hos...

Page 39: ...is too low Emptying the water inlet hose 1 Turn off the tap 2 Set a programme except for شطف Rinse عصر Spin or تفریغ Drain 3 Start the programme and leave it to run for approx 40 seconds 4 Switch off the appliance 5 Disconnect the appliance s mains plug from the power supply Cleaning the filter on the tap Note Please read the safety informa tion Page 4 to ensure that you use the appliance safely R...

Page 40: ...safety informa tion Page 4 to ensure that you use the appliance safely Requirement The water inlet hose is empty Emptying the water inlet hose Page 39 1 Disconnect the hose from the rear of the appliance 1 2 2 Use pliers to remove the filter 3 Clean the filter with a small brush 4 Reinsert the filter 5 Connect the hose and check for leaks ...

Page 41: ...Cleaning and servicing en 41 2 1 ...

Page 42: ...Press any button a The symbol lights up again E 36 10 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and wa ter drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 36 The water outlet hose is con nected too high Install the water outlet hose a...

Page 43: ...tart the تفریغ Drain programme Laundry is caught in the door 1 Open the door again 2 Remove any trapped laundry 3 Close the door 4 Press Start Reload to start the programme flashes Door is not closed 1 Close the door 2 Press Start Reload to start the programme All other error codes Malfunction Call the after sales service Customer Service Page 50 Malfunctions Errors Cause Troubleshooting The appli...

Page 44: ...ing the emergency release Emergency release Page 48 The water is not draining Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and wa ter drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 36 The water outlet hose is con nected too high Install...

Page 45: ...ter during the spin cycle Foam detection system switches on a rinse cycle if foam build up is too high Not a fault no action required No water is visible in the drum Water is below the visible area Not a fault no action required Drum jerks after the pro gramme starts This is caused by an internal motor test Not a fault no action required Residual water is present in the compartment Insert in compa...

Page 46: ...ing rhythmical suction noise The drain pump is active the detergent solution is pumped out Not a fault normal operating noise Problem with results Errors Cause Troubleshooting Creasing The spin speed is too high The next time you run a wash cycle set a lower spin speed The load is too large The next time you run a wash cycle reduce the amount of laundry being loaded The wrong programme is se lecte...

Page 47: ...aundry Detergents may contain wa ter insoluble substances that deposit on the laundry Brush out the laundry after washing and drying Leakage Errors Cause Troubleshooting Water is leaking out at the water inlet hose Water inlet hose is not cor rectly securely connected 1 Connect the water supply hose cor rectly Connecting the water inlet hose Page 15 2 Tighten the screw connection Water is leaking ...

Page 48: ...s Disposing of old appliance Valuable raw materials can be re claimed by recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct the ap pliance door or prevent it from opening With redundant appliances unplug the power cord Then cut through the cord and damage the lock...

Page 49: ... bolts Secure the appliance for transporta tion using transit bolts in order to pre vent damage 1 Remove the four cover caps If necessary use a screwdriver to remove the cover caps Keep the cover caps 2 Insert the four sleeves 3 Insert all screws into the four transit bolts and tighten slightly 4 Insert the power cord into the holder and tighten all four screws for the transit bolts with a WAF 13 ...

Page 50: ...rised by us for that purpose or if our appliances have been fitted with spare supplementary or accessory parts that were not genuine parts and then resulted in a defect Function relevant genuine spare parts according to the corresponding Eco design Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on the market within the...

Page 51: ...0 4 0 78 62 2 1 2 متنوع Mix 40 4 0 60 44 1 أقمشة ناعمة حرير Delic ates Silk 30 2 0 21 35 3 4 صوف Wool 30 2 0 20 41 3 4 1 Values in accordance with the applicable version of IEC60456 Technical specifications Technical specifications Facts and figures for your appliance can be found here Appliance height 850 mm Appliance width 600 mm Appliance depth 590 mm Weight 70 kg1 Maximum load capa city 7 kg M...

Page 52: ...vice Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory Robert Bosch Hausgerät...

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