Problems
27
Tronic 5000 – 6721830067 (2021/06)
9
Problems
DANGER
Electric Shock!
▶ Disconnect the power supply before carrying out any work
on the appliance.
▶ Installation, repairs and maintenance must only be carried
out by qualified experts.
The following table describes the solutions to possible
problems (some of the problems should only be carried out by
experts).
Table 9
Problems
Problem
Cause
Solutions
Water flow is too low.
The tap or shower filter is
clogged.
▶ Remove the filter, wash or remove the limescale.
The appliance's water filter
is clogged.
▶ Ask an expert to clean the water filter.
Possible flow blockage
caused by the appliance's
flow limiter.
▶ Request an expert to remove the flow limiter(
Chapter 7.2).
The appliance does not
turn on.
The fuse/circuit breaker
tripped in the electrical
cabinet.
▶ Check the fuse/circuit breaker in the electrical cabinet.
The water does not heat
up sufficiently.
The power limit was
reached (white LED flashing
1x per second).
▶ Reduce the flow rate of the water tap.
Flow rate too high and/or
cold water inlet
temperature too low
(winter).
▶ Ask an expert to adjust the flow rate by means of the angle valve.
Check the flow limiter or use another to reduce the water flow rate.
Sometimes the
appliance temporarily
stops supplying hot
water.
The appliance detects air in
the water and momentarily
shuts off the heating
elements (white LED
flashing 2x per second).
▶ Wait a few seconds while the appliance purges the air from the
system.
The (red) LED is flashing Malfunction in the
appliance.
▶ Call customer service.
Summary of Contents for TR5001 11 EB
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