17
10/2010
EN
MoreCustomerServiceinformationisavailableonlineatwww.tassimo.com
Problem
Possible cause
Solution
O
Automaticmode
skipped,appliance
goesstraightto
N
Manualmode.
Thebarcodecouldnotbe
detected.
Cleanthebarcodereading
window.
UseanotherTDISC.
Youcanstillpreparethedrink
byholdingdownthestart/stop
button.
Thequalityof
thecremahas
deteriorated.
Thedrinkoutletiscloggedor
dirty.
Removethedrinkoutlet
fromthebrewingunitand
detachthepiercingunit.
Aftercleaningeverything
thoroughly,reassemblethe
partsandreplacetheminthe
brewingunit.
Brewingunitcannotbe
securelyclosed.
Piercingunit/TDISCholder
isnotproperlyinserted.
InserttheTDISCholderand
piercingunitproperly.
TheTDISCisnotinserted
properly.
Re-inserttheTDISCand
makesureitisproperly
positioned.
Thebrewingunitisnot
properlyclosed.
Pushtheclampdownfirmly
untilitaudiblyclicksinto
place.
Waterdrippingfrom
thebrewingunit.
TheTDISCisdamagedor
leaky.
Stopthebrewingprocess:
pressthestart/stopbutton,
waituntilorangelight,remove
theTDISCandcleanthe
brewingunit.
Donotusechemicallysoft-
enedwater.Besurewateris
nottreatedwithsodiumbased
softener.
Thepiercingunitiseither
notinsertedornotinserted
properly.
Checktoensurethatthe
piercingunitisinserted
properly.
Wateronthesurface
underthecupstand.
Waterfromcondensation.
Condensationmayoccurand
isnotafault.Removeitby
wipingwithacloth.
ServiceTDISCis
damagedorlost.
TheServiceTDISCmust
alwaysbeusedforcleaning
anddescalingprocesses.
AServiceTDISCcanbe
purchasedfromTASSIMO
CustomerServiceDepartment
at1-877-TDISCS1andonlyin
theUSAonwww.tassimo.com.