19
01/2013
en
Problem
Possible cause
Solution
Water dripping from the
brewing unit.
The T DISC is damaged
or leaky.
Stop the brewing process. Wait
until the machine is cooled down
before removing the T DISC and
then clean the brewing unit
The piercing unit is
either not inserted or not
inserted properly.
Check to ensure that the piercing
unit is inserted properly.
Water on the surface
under the cup stand.
Water from
condensation.
Condensation may occur and is not
a fault. Remove it by wiping with a
cloth.
The Service T DISC is
damaged or lost.
The Service T DISC is
required for the cleaning
cycle and the descaling
cycle.
Check the storage compartment
for the Service T DISC at the back
of the appliance.
The Service T DISC can be ordered
from Bosch customer service
(Product No. 624088). See page 75
for contact information.
T
“Fill water tank” lights
up even though there is
sufficient water in the
tank.
The float in the water
tank is stuck.
Clean the water tank and ensure
that the float can move.
'
“Descale required”
lights up even though you
are using soft water.
Even soft water contains
small amounts of dis
solved lime.
Descale the appliance.
Special descaling agents can be
obtained from
www.tassimo.com, the Bosch
customer service department
(article no. 310967, for contact
details, see page 75) or from your
retailer.
Filter cartridge change
indicator is not working
anymore.
Please proceed as
described on page 7.
If filter cartridge change indicator
is still not working, please contact
TASSIMO careline 08 00 032 88 33
(Freephone / UK only).
More Customer Service information is available online at www.tassimo.com
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11.01.2013 15:09:59