11 en
Problem
Cause
Solution
The brewing unit cannot
be opened.
The brewing unit is still
locked.
Wait until the Status LED
S
has stopped
blinking before attempting to open the
brewing unit.
If the brewing unit stays locked, contact the
TASSIMO careline.
Fill water tank
R
lights up.
There is not enough
water in the water tank.
Fill the tank with cold, fresh water as far as
the
max
mark. Reinsert the water tank.
Fill water tank
R
lights
up even though there
is enough water in the
water tank.
The float in the water
tank is stuck.
Clean the water tank and free the float.
The water tank is not
inserted correctly.
Check that the water tank has been correctly
inserted.
Fill water tank
R
and
Descale
Q
are flashing
simulta neously and it is
not possible to prepare
drinks.
There is a fault on the
machine.
Turn the machine off using the
On / Off
switch, wait approximately 5 minutes and
turn the machine back on. If
R
and
Q
are
still flashing, please contact the TASSIMO
careline.
Descale
Q
lights up or
starts flashing.
The appliance needs to
be descaled.
Descale the appliance. Please refer here to
the section
Descaling
.
Descale
Q
lights up
or starts flashing even
though decalcified
water has been used.
Even decalcified water
contains low amounts
of calcium carbonate.
Descale the appliance. Please refer here to
the section
Descaling
.
The quality of the crema
has deteriorated.
The beverage outlet is
sticky or dirty.
Clean the beverage outlet. Please refer here
to the section
Cleaning
.
Clean the brewing unit with the yellow
Service T DISC. Please refer here to the
section
Cleaning
.
Build-up of limescale in
the appliance.
Descale the appliance. Please refer here to
the section
Descaling
.
Water is dripping from
the brewing unit.
The T DISC is damaged
or leaky.
The T DISC has not
been pierced correctly.
Do not use T DISCs that are damaged.
Only use each T DISC once.
Wait until the brewing stage has come to
an end and the appliance has cooled down.
Remove the T DISC and clean the brewing
unit. Please refer here to the section
Cleaning
.
The piercing unit has
not been inserted
correctly.
Press the piercing unit into its holder using
both thumbs (until an audible click is heard).
On the surface below
the cup stand there is
water.
This is condensation.
Condensation may appear and is not caused
by any fault with the appliance. Wipe the
water away with a cloth.
The yellow Service
T DISC is damaged or
lost.
The yellow Service T DISC can be requested
from Bosch Customer Services (item no.
00576836
, contact information included at
the end of these instructions).
Troubleshooting
h
