29
04/2011
en
Troubleshooting
The.following.table.provides.solutions.for.problems.and.glitches.that.may.arise.as.you.
use.your.TASSIMO.machine..If.you.do.not.find.a.solution.for.your.specific.problem,.or.the.
problem.persists.after.troubleshooting.please.contact.our.customer.service.department
Problem
Possible cause
Solution
Appliance.not.working;.
no.symbols.light.up.
There.is.no.power.supply.
Check.that.the.appliance.is.
properly.plugged.into.the.power.
supply.
Machine.brews.but.no.
drink.dispensed.
The.water.tank.was.removed.
during.the.brewing.process.or.
there.is.air.in.the.system.
Replace.the.water.tank.in.the.
appropriate.position.in.your.
TASSIMO.machine..Start.a.
cleaning.process.with.the.Serv
ice.T.DISC.
The.float.in.the.water.tank.is.
stuck.
Clean.the.water.tank.and.en
sure.the.float.can.move.
O
.Automatic.mode.
not.working,.appliance.
remains.in.standby.
mode.
No.T.DISC.inserted.
Check.if.T.DISC.has.been.
inserted.
The.barcode.could.not.be.
detected.
Clean.the.bar.code.read
ing.window.and.try.again.or.
smooth.the.barcode.on.the.
T.DISC.out.with.your.thumb.
Use.another.T.DISC.
If.problems.persist.contact.the.
TASSIMO.careline...
08.00.032.88.33.
O
.Automatic.mode.
skipped,.appliance.
goes.straight.to.
N
.Man
ual.mode.
The.barcode.could.not.be.
detected.
Clean.the.bar.code.reading.
window..
Use.another.T.DISC.
You.can.still.prepare.the.drink.
by.holding.down.the.start /stop.
button.
The.quality.of.the.cre
ma.has.deteriorated.
The.drink.outlet.is.clogged.or.
dirty.
Remove.the.drink.outlet.from.
the.brewing.unit.and.detach.
the.piercing.unit..After.cleaning.
everything.thoroughly,.reas
semble.the.parts.and.replace.
them.in.the.brewing.unit.
More.Customer.Service.information.is.available.online.at.www.tassimo.com