13 en
Problem
Cause
Solution
LED
R
(Fill water
tank) lights up.
There is not enough water in
the water tank.
Fill the tank with cold, fresh water as far as
the
a
mark. Reinsert the water tank.
LED
R
(Fill water
tank) lights up even
though there is
enough water in the
water tank.
The float in the water tank is
stuck.
Clean the water tank and free the float.
The water tank is not inserted
correctly.
Check that the water tank is correctly
inserted.
LED
Q
(Descale)
and LED
R
(Fill
water tank) light
up simultaneously
and brewing is not
possible.
There is a fault on the
machine.
Unplug the mains plug. Please contact the
TASSIMO careline.
LED
Q
(Descale)
and the status
display flash
simultaneously
The descaling process is
running.
Wait until the descaling process is
complete.
LED
Q
(Descale)
lights up.
The appliance needs to be
descaled.
Descale the appliance. Please refer here to
the section
Descaling
.
LED
Q
(Descale)
lights up even
though decalcified
water has been
used.
Even decalcified water
contains low amounts of
calcium carbonate.
Descale the appliance. Please refer here to
the section
Descaling
.
LED
Q
(Descale)
flashes.
Appliance must be descaled
urgently.
Descale the appliance at once. Please refer
here to the section
Descaling
.
All LEDs flashing.
There is a problem with the
voltage of the power supply.
Unplug the appliance and then plug back in
again. If the problem persists for a lengthy
period, have the voltage of your power
supply checked by an electrician.
Troubleshooting
