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aus 

Troubleshooting

52

Fault

Cause

Troubleshooting

Removable streaks are
present on glasses, glass-
ware with a metallic appear-
ance and cutlery.

Amount of rinse aid to be
dispensed is set too high.

Set the rinse aid system to a lower
setting.

No rinse aid has been ad-
ded.

→ 

"Adding rinse aid", Page 29

Detergent residue is present
in the final rinse. Lid of the
detergent dispenser is
blocked by tableware items
and will not open fully.

1.

Arrange tableware in the top basket
tableware so the tab collecting tray
is not obstructed by tableware. 

→ 

"Arrange tableware", Page 34

Items of tableware are blocking the
dispenser lid.

2.

Do not place tableware or fra-
grance dispensers in the tablet col-
lecting tray.

Tableware has been pre-
cleaned too intensely. The
sensors chose a weaker pro-
gramme. Stubborn soiling
cannot be entirely removed.

Only remove large remnants of food
and do not prerinse tableware.

Adjust the sensitivity of the sensors. 

→ 

"Sensors", Page 13

Irreversible clouding of
glassware.

Glasses are not dishwasher-
proof, only suitable for dish-
washers.

Use dishwasher-proof glasses.
Glasses are usually only suitable for
use in a dishwasher, i.e. long-term
wear or long-term changes must be
expected.

Avoid a lengthy steam phase
(standing time after wash cycle
ends).

Use a programme with a lower tem-
perature.

Use detergent with a glass protec-
tion component.

Rust spots on cutlery.

Cutlery is not sufficiently
rust-resistant. Knife blades
are often more severely af-
fected.

Use rust-resistant tableware.

Cutlery may also rust if
washed together with rust-
ing items.

Do not wash rusting items.

Detergent residue is present
in the detergent dispenser
or the tablet collecting tray.

Spray arms were blocked by
tableware so detergent was
not rinsed out.

Check that the spray arms are not
blocked and can rotate freely.

Summary of Contents for SMU8ZDS01A

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Dishwasher SMU8ZDS01A aus User manual ...

Page 2: ...or test institute 22 Favourite 22 Additional functions 23 Features 23 Top basket 24 Bottom basket 25 Cutlery basket 25 3rd basket 25 Etagere 26 Folding prongs 26 Knife shelf 27 Baking sheet spray head 27 Extra Clean Zone 27 Basket heights 28 Before using for the first time 29 Making settings for initial start up 29 Rinse aid system 29 Rinse aid 29 Setting the amount of rinse aid 30 Switching the r...

Page 3: ... arms 44 Troubleshooting 45 Appliance safety 45 Error code Fault display Sig nal 45 Washing results 47 Home Connect problem 53 Information on display panel 53 Malfunctions 53 Mechanical damage 54 Noise 55 Clean wastewater pump 56 Transportation storage and disposal 56 Removing the appliance 56 Protect appliance from frost 57 Transporting the appliance 57 Disposing of old appliance 57 Customer Serv...

Page 4: ...ormation on intended use to ensure that you use the appliance correctly and safely Only use this appliance For cleaning household tableware In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 2500 m above sea level Restriction on user group Avoid risks to children and vulnerable persons This appliance may be used by children aged 8 or over and by people...

Page 5: ...with earthing The protective conductor system of the domestic electrical installation must be properly installed Never equip the appliance with an external switching device e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent electrical ...

Page 6: ...vailable from Customer Service or specialist outlets WARNING Risk of tipping Improper installation may cause the appliance to tip up Only install built under or integrable appliances under a continuous worktop that is securely connected to adjacent cabinets Safe use WARNING Risk of serious harm to health Failure to comply with safety instructions and directions for use on packagings of detergent a...

Page 7: ...nd utensils with sharp points can cause injuries Arrange knives and utensils with sharp points in the cutlery basket with the points downwards on the knife shelf or in the cutlery drawer WARNING Risk of scalding If you open the appliance door while the programme is run ning hot water may splash out of the appliance Open the appliance door carefully if the programme is still running WARNING Risk of...

Page 8: ...er pull on the power cord to unplug the appliance Al ways unplug the appliance at the mains If the appliance or the power cord is damaged immediately unplug the power cord or switch off the fuse in the fuse box and turn off the water tap Call Customer Service Page 57 Repairs to the appliance should only be carried out by trained specialist staff Improper repairs are dangerous Repairs to the applia...

Page 9: ...y putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close WARNING Risk of crushing With higher level appliances children can become crushed between the appliance door and cabinet doors underneath Keep an eye on children when opening and closing the a...

Page 10: ...en away from the appliance when open WARNING Risk of suffocation Children may become trapped in the appliance and suffocate Use the childproof lock if fitted Never let children play with or operate the appliance Safety systems Protect children from possible hazards resulting from the appli ance The appliance is equipped with a Childproof lock Page 12 ...

Page 11: ...ks ovens or other appliances that gener ate heat Modified or damaged water hoses may result in material damage and damage to the appliance Never kink crush modify or cut through water hoses Only use the water hoses sup plied with the appliance or genu ine spare hoses Never re use water hoses that have been used before If the water pressure is too high or too low this may impair function ing of the...

Page 12: ...vated manually 1 Open the appliance door 2 Pull the catch of the childproof lock forwards and close the ap pliance door 1 2 Deactivating the door lock 1 Open the appliance door 2 Push the catch of the childproof lock to the right and slide it backwards 1 2 3 Close the appliance door Environmental protection and saving energy Environmental protection and saving energy Environmental protection and s...

Page 13: ...energy Tip To avoid impairing Zeolith drying performance do not position table ware parts directly in front of the in take opening or the blow opening of the Zeolith container Do not position heat sensitive table ware parts directly in front of the blow opening of the Zeolith container Appliance Page 16 AquaSensor The AquaSensor is an optical meas uring device light barrier which measures the turb...

Page 14: ...er Operating instructions Installation Instructions Warranty Installation material Steam guard plate Mains cable Installing and connecting the appliance You can position your built under or integrable appliance in a fitted kit chen between wooden and plastic walls If you subsequently install your dishwasher as a free standing appli ance you must stop it from tipping over e g by screwing it to the ...

Page 15: ...ions supplied for the steps required here 2 Connect the appliance to the drink ing water connection using the en closed parts Observe the Technical data 3 When doing so check that the drinking water connection is not kinked crushed or twisted Electrical connection Connect your appliance to the power supply Connecting the appliance to the electricity supply Notes Follow the Safety instructions Page...

Page 16: ...th your appliance Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here 1 2 3 4 5 6 7 12 13 14 8 9 10 11 1 Rating plate Rating plate with E number and FD number Page 58 The data you need for Customer Service Page 57 1 Depending on the appliance specifications ...

Page 17: ...shelf Page 26 9 Upper spray arm The upper spray arm washes the tableware in the top basket If the tableware has not been washed properly clean the spray arms Cleaning spray arms Page 44 10 Intake opening of the Zeolith con tainer The intake opening is required for Zeolith drying Page 13 11 Blow opening of the Zeolith con tainer The blow opening is required for Zeolith drying Page 13 12 Filter syst...

Page 18: ...ning running time or the basic settings You can change the basic set tings via the display and the setting buttons Changing basic settings Page 38 5 Timer programming and setting but tons Setting timer programming Page 35 Changing basic settings Page 38 6 Remote Start Remote Start Page 40 7 Start button Starting the programme Page 36 8 Programme buttons and additional functions Programmes Addition...

Page 19: ...Familiarising yourself with your appliance aus 19 12 Water supply display Display for water supply 13 Door opener1 Opening the appliance door Page 35 1 Depending on the appliance specifications ...

Page 20: ...boratory ac cording to AS NZS 2007 Different in fluencing factors such as water tem perature or pipe pressure may result in deviations Programme Consumption values 1 Duration in hrs mins 2 Energy consump tion in kWh 3 Water consump tion in litres Use Programme se quence Auto Gentle 1 1 40 1 55 2 0 780 0 850 3 11 0 13 6 Tableware Delicate tableware cutlery temperat ure sensitive plastics glasses an...

Page 21: ...g wa ter Eco Wash 1 3 10 2 0 580 3 11 5 Tableware Mixed tableware and cutlery Level of soiling Normally soiled load Most economical pro gramme Pre Rinse Cleaning 45 C Intermediate rinse Final rinse 35 C Drying Extra Quiet 1 4 00 2 0 800 3 10 5 Tableware Mixed tableware and cutlery Level of soiling Common household food remnants lightly dried on Reduced noise Pre Rinse Cleaning 50 C Intermediate ri...

Page 22: ... dishwasher test appli ances com These are the conditions for conduct ing the tests however not the results or consumption values The product number E Nr and the production number FD are required here They can be found on the rat ing plate on the appliance door Open ajar using a block of approxim ately 100 mm upon completion of dry test Favourite You can save a combination of a pro gramme and an a...

Page 23: ...n Additional func tion Use SpeedPerfect The run time is shortened by 15 to 75 depending on the rinse programme The additional function can be activated before the start of the pro Additional func tion Use gramme and at any time when the pro gramme is running Energy and water con sumption are increased HygienePlus To ensure a higher hy giene status for the ap pliance and tableware the temperature i...

Page 24: ...t the shelf position of the top basket 1 Pull out the top basket 2 To prevent the basket from sud denly dropping down hold the side of the basket by the top edge 3 Press in the levers on the right and left on the outside of the basket The basket can then slip down slightly 4 Raise or lower the basket evenly to the right level Basket heights Page 28 Check that the basket is level on both sides 5 Sl...

Page 25: ...basket always without sorting it and with the sharp points downwards 3rd basket Use the 3rd basket to wash large items of cutlery that are lightly soiled as well as small items of tableware e g small cups bowls or cooking spoons Moving the side shelf in the 3rd basket You can move the side shelf in the 3rd basket to wash stemware in the top basket 1 Move the side shelf to the left 1 Depending on t...

Page 26: ...ery shelf you can fold it up Folding prongs Use the folding prongs to position tableware securely e g plates You can fold the prongs down to po sition pans bowls and glasses better 1 Folding down prongs1 If you do not need the prongs fold them down 1 Push the lever forwards and fold down the prongs 1 2 2 To use the prongs again fold them back up a The prongs audibly click into posi tion 1 Dependin...

Page 27: ...king sheet spray head Use the baking sheet spray head in stead of the top basket to clean large trays grilles and plates 1 Remove top basket 2 Insert the baking sheet spray head in the holder and turn to the right a The baking sheet spray head clicks into position Removing baking sheet spray head If you no longer require the baking sheet spray head remove it from the appliance 1 Turn the baking sh...

Page 28: ...es Note Always operate the appliance with the Extra Clean Zone fitted 1 Pull out the top basket 2 Pull the tab on the Extra Clean Zone up and forwards 3 Set the slider to ON 4 Clean under running water 5 Place the Extra Clean Zone in the top basket and lock in place Check that the mounts are in the correct position a The Extra Clean Zone audibly clicks into position 6 Push in the top basket Basket...

Page 29: ... 30 5 Start the Programme with the highest cleaning temperature Page 20 without tableware To remove any marks from water or other residues we recommend you operate the appliance without tableware before using it for the first time Tip You can change this setting and other Basic settings Page 37 at any time again Rinse aid system Rinse aid system Rinse aid system You can use the rinse aid system an...

Page 30: ...th combined detergents You will generally get better results using rinse aid 1 Press 2 To open the basic settings press for 3 seconds a The display shows 3 Press repeatedly until the display shows the value set at the factory r 04 4 Press or repeatedly until the display shows r 00 5 To save the settings press for 3 seconds a The rinse aid system is switched off and the rinse aid refill indicator i...

Page 31: ...usted to the level of soiling of the table ware For better washing and drying res ults please also use Rinse aid Page 29 Combined detergents Besides conventional separate deter gents a number of products are available with additional functions These products not only contain de tergent but also rinse aid and salt re placement substances 3in1 and depending on the combination 4in1 5in1 additional co...

Page 32: ...e tergents The function of rinse aid is limited with combined detergents You will generally get better results using rinse aid Use tablets with a special drying performance Adding detergent 1 To open the detergent dispenser press the locking latch 2 Add the detergent to the dry deter gent dispenser 15 ml 25 ml 50 ml If you are using tablets one is enough Insert the tablets in a hori zontal positio...

Page 33: ...id damage to glass and table ware Cause Recommendation The following table ware is not dish washer safe Items of cutlery and tableware made from wood Decorated glass ware antique and hand crafted table ware Plastic parts not resistant to heat Tableware made from copper or tin Tableware soiled with ash wax lub ricating grease or paint Very small items of tableware Only put tableware in the dishwash...

Page 34: ...ng and drying res ults position items with curves or recesses at an angle so the water can run off 1 Remove large remnants of food from your tableware To save resources do not pre rinse tableware under running wa ter 2 Observe the following when arran ging tableware Put heavily soiled tableware in the bottom basket e g pans The more powerful the spray jet the better the dishwashing result will be ...

Page 35: ...elected and the additional function last selec ted will be set by default If you do not perform any actions on the appliance for 10 minutes the appliance will automatically switch off Setting a programme To adjust the wash cycle to the soil ing level of the tableware select a suitable programme Press the right programme button a The programme is set and the pro gramme button flashes a The remainin...

Page 36: ...n lock is activated and will be automatically deactivated at the end of the programme a The display shows CL when the appliance is running a The button lock remains activated with a power failure Deactivate button lock Press for approx 3 seconds Interrupting programme Note When you open the appliance door once the appliance has heated up leave the door slightly ajar for a few minutes and then clos...

Page 37: ...water sensor for identifying soiling Sensors Page 13 Extra Dry d 00 1 d 00 d 01 The temperature is increased during the final rinse which improves the drying result This may increase the run time slightly Note Not suitable for delicate items of tableware Switch Extra Dry on d 01 or off d 00 Hot water A 00 1 A 00 A 01 Set cold water or hot water connec tion Only set the appliance to hot water if th...

Page 38: ... the wireless network connec tion on or off Level Cn 00 switches the wireless network connection off Remote Start rc 011 rc 00 rc 02 Activate or deactivate Remote Start Page 40 The following settings are possible With the setting rc 00 the func tion is permanently deactivated With the setting rc 01 the func tion can be selected via the button Activating Remote Start Page 40 With the setting rc 02 ...

Page 39: ...Tips Please consult the documents sup plied by Home Connect Please also follow the instructions in the Home Connect app Note Please note the safety precau tions in this instruction manual and make sure that they are also ob served when operating the appliance via the Home Connect app Safety Page 4 Home Connect quick start Connect your appliance to a mobile device quickly and easily Installing app ...

Page 40: ... Remote Diagnostics Customer Service can use Remote Diagnostics to access your appliance if you contact them have your appli ance connected to the Home Con nect server and if Remote Dia gnostics is available in the country in which you are using the appliance Tip For further information and de tails about the availability of Remote Diagnostics in your country please visit the service support secti...

Page 41: ...the tips on appliance care to make sure your appliance functions properly at all times Action Benefit Wipe the door seals the front of the dish washer and the con trol panel regularly us ing a damp cloth and washing up liquid This ensures the parts of the appliance will remain clean and hy gienic If the appliance is not going to be used for a while leave the door slightly ajar This will prevent un...

Page 42: ... cleaners specially designed for dishwashers Make sure that there are no alu minium parts e g extractor hood grease filters or aluminium pans in the interior of the appliance If you have not run Machine Care after 3 washing cycles the indic ator for Machine Care will go out automatically For optimum cleaning perform ance ensure the correct place ment of cleaners Follow the safety instructions give...

Page 43: ... sump 1 2 3 Pull down the micro filter to re move 4 Press the locking catches to gether and lift the coarse filter out 1 2 5 Clean the filter elements under run ning water Carefully clean the rim of dirt between the coarse and the fine fil ter 6 Re assemble the filter system Make sure that the locking catches on the coarse filter click into posi tion 7 Insert the filter system into the ap pliance ...

Page 44: ... the spray arms regularly 1 Unscrew the upper spray arm and pull down to remove 1 2 2 Pull up the lower spray arm to re move 3 Check the outlet nozzles on the spray arms for blockages under running water and remove any for eign bodies 4 Insert the lower spray arm a The spray arm clicks into position 5 Insert the upper spray arm and screw it firmly in place ...

Page 45: ...ated Open the appliance door Page 35 Error code Fault display Signal Fault Cause Troubleshooting E 21 30 will light up altern ately Intake opening of Zeolith container is covered by items of tableware Re arrange the tableware in the ap pliance so the Intake opening of the Zeolith container Page 16 is no longer obstructed E 20 60 lights up alternately Appliance has detected cal cified heating eleme...

Page 46: ... the water connection 5 Remove the filter from the supply hose 6 Clean the filter 7 Re insert the filter in the supply hose 8 Screw the water connection back on 9 Check the water connection for leaks 10 Restore the power supply 11 Switch the appliance on E 92 40 will light up altern ately Filters are soiled or blocked Clean the filters Cleaning filters Page 43 E 61 03 will light up altern ately Wa...

Page 47: ... fault is present 1 Press 2 Unplug the appliance or switch off the fuse 3 Wait at least 2 minutes 4 Insert the mains plug of the appli ance in a socket or switch on the fuse 5 Switch the appliance on 6 If the problem occurs again Press Turn off the water tap Pull out the mains plug Contact Customer Service Page 57 and give the er ror code Washing results Fault Cause Troubleshooting Tableware is no...

Page 48: ... the programme has ended Rinse aid used has a limited drying performance Use a name brand rinse aid Eco products may have limited ef fectiveness Plastic tableware is not dry Not a fault As plastic does not store heat so well it also does not dry as well No remedial action possible Cutlery is not dry Cutlery not arranged prop erly in the cutlery basket or cutlery drawer Droplets can form on the cut...

Page 49: ...ruct spray arm rotation Spray arm nozzles are blocked Clean the Spray arms Page 44 Filters are soiled Clean the filters Cleaning filters Page 43 Filters are inserted incor rectly and or not engaged 1 Insert the filters properly Filter system Page 42 2 Engage the filters Washing programme selec ted too weak Select a more intensive washing programme Adjust the sensitivity of the sensors Sensors Page...

Page 50: ... storage time or detergent is very lumpy Change your detergent Page 30 Water marks on plastic parts Due to laws of physics droplet formation on plastic surfaces is unavoidable After drying water marks are visible Select a more intensive pro gramme Position tableware at an angle Arrange tableware Page 34 Use rinse aid Rinse aid Page 29 Wipeable or water soluble coatings are present inside the appli...

Page 51: ... cabbage celery potatoes noodles etc or tap water manganese Clean the appliance You can remove deposits with Mechanical cleaning Page 41 or a machine cleaning product It may not always be possible to com pletely remove deposits but they are harmless to health The formation of films is due to metal components on sil ver or aluminium tableware Clean the appliance You can remove deposits with Mechani...

Page 52: ...cannot be entirely removed Only remove large remnants of food and do not prerinse tableware Adjust the sensitivity of the sensors Sensors Page 13 Irreversible clouding of glassware Glasses are not dishwasher proof only suitable for dish washers Use dishwasher proof glasses Glasses are usually only suitable for use in a dishwasher i e long term wear or long term changes must be expected Avoid a len...

Page 53: ... WLAN display is flashing Connection to home net work is not available Activate the wireless network con nection on your router Home Connect cannot be implemented correctly Home Connect set incor rectly Please consult the documents sup plied for Home Connect Technical fault is present Please consult the information about support in the documents supplied for Home Connect Information on display pan...

Page 54: ...serted in the socket and on the rear of the appliance Appliance door is not closed properly Close the appliance door Programme starts automat ically You did not wait until pro gramme ended Terminate programme Page 36 Appliance stops during the programme or cuts out Appliance door is not closed properly Close the appliance door Power and or water supply has been interrupted 1 Check the power supply...

Page 55: ...e Remove detergent residue Noise Fault Cause Troubleshooting Filling valves making knock ing noises Caused by the domestic in stallation No appliance fault present Does not affect functioning of the appliance Can only be remedied in the do mestic installation Knocking or rattling noise Spray arm is striking table ware Arrange tableware so that the spray arms do not strike tableware With a small lo...

Page 56: ...over inwards at an angle and remove 7 Remove any remnants of food and foreign bodies in the area of the impeller 8 Insert the pump cover and press down 1 2 a The pump cover clicks into posi tion 9 Install the filter system 10 Insert the top and bottom basket Transportation storage and disposal Transportation storage and disposal Transportation storage and disposal You can find out here how to prep...

Page 57: ... used by recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close 1 Unplug the appliance from the mains 2 Cut through the power cord 3 Dispose of the applia...

Page 58: ...ddition to our manufac turer s warranty we offer compensa tion under the following conditions If our Aqua Stop system is defect ive and causes water damage we will make good the damage for private users To ensure protection from water damage the appliance must be connected to the power supply The liability guarantee is valid for the service life of the appliance A claim can only be made under the ...

Page 59: ...ble to you on request To file a request please email to oss request bshg com or send a written request to BSH Hausgeräte GmbH Carl Wery Str 34 D 81739 München Germany Reference OSSREQUEST The cost of performing your request will be charged to you This offer is valid three years from the date of pur chase or at least as long as we offer support and spare parts for the re spective appliance Declarat...

Page 60: ... Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001593374 9001593374 0012...

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