Bosch SMS6HAI02A User Manual Download Page 50

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aus

Troubleshooting

Fault

Cause and troubleshooting

Appliance door can-
not be closed.

▶

Check whether the appliance has been installed
properly.
When closed, the appliance door, its decor or at-
tached parts should not knock against adjacent
cabinets or the worktop.

Lid on the detergent
dispenser cannot be
closed.

Detergent dispenser or lid are blocked by sticky deter-
gent residue.

▶

Remove detergent residue.

Fault

Cause and troubleshooting

Filling valves making
knocking noises.

Caused by the domestic installation. No appliance
fault present. Does not affect functioning of the appli-
ance.

▶

Can only be remedied in the domestic installation.

Knocking or rattling
noise.

Spray arm is striking tableware.

▶

Arrange tableware so that the spray arms do not
strike tableware.

With a small load the water jets directly strike against
the tub.

▶

Distribute the tableware evenly.

▶

Load the appliance with more tableware.

Light items of tableware move about during the wash
cycle.

▶

Position light items of tableware securely.

Summary of Contents for SMS6HAI02A

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Dishwasher SMS6HAI02A aus User manual ...

Page 2: ...lery basket 22 8 4 Etagere 22 8 5 Folding prongs 23 8 6 Knife shelf 23 8 7 Basket heights 23 9 Before using for the first time 24 9 1 Making settings for initial start up 24 10 Rinse aid system 24 10 1 Rinse aid 24 10 2 Setting the amount of rinse aid 25 10 3 Switching the rinse aid sys tem off 25 11 Detergent 25 11 1 Suitable detergents 25 11 2 Unsuitable detergents 26 11 3 Information on deterge...

Page 3: ... spray arms 39 17 Troubleshooting 40 17 1 Clean wastewater pump 51 18 Transportation storage and disposal 51 18 1 Removing the appliance 51 18 2 Protect appliance from frost 52 18 3 Transporting the appliance 52 18 4 Disposing of old appliance 52 19 Customer Service 53 19 1 Product number E Nr production number FD and consecutive numbering Z Nr 53 19 2 AQUA STOP guarantee 53 20 Technical specifica...

Page 4: ...his appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers Do not let children play with the appliance Cleaning and user maintenance must not be performed by chi...

Page 5: ...ust be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged Cutting through the supply hose or immersing the Aqua Stop valve in water is dangerous Never immerse the plastic housing in water The plastic housing on the supply hose contains an electric valve Never cut through th...

Page 6: ...kaline or highly acidic cleaning agents in particular commercial or industrial products in con junction with aluminium parts e g grease filters of extractor hoods or aluminium pans e g for the Machine Care pro gramme WARNING Risk of injury Leaving the appliance door open may result in injury Only open the appliance door to load or unload tableware in or der to prevent accidents e g through trippin...

Page 7: ...dify the power cord 1 6 Damaged appliance WARNING Risk of electric shock If the appliance or the power cord is damaged this is dangerous Never operate a damaged appliance Never operate an appliance with a cracked or fractured surface Never pull on the power cord to unplug the appliance Always unplug the appliance at the mains If the appliance or the power cord is damaged immediately un plug the po...

Page 8: ...an lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close WARNING Risk of crushing With higher level appliances children can become crushed between the appliance door and cabinet doors underneath Keep an eye ...

Page 9: ...Safety aus 9 WARNING Risk of injury Children may get their fingers caught in the slots of the tablet col lecting tray and injure themselves Keep children away from the appliance when open ...

Page 10: ...ever kink crush modify or cut through water hoses Only use the water hoses supplied with the appliance or genuine spare hoses Never re use water hoses that have been used before If the water pressure is too high or too low the appliance may not be able to operate properly Make sure that the water pressure in the water supply system is min 50 kPa 0 5 bar and max 1000 kPa 10 bar If the water pressur...

Page 11: ...r and water supply correctly Observe the spe cified criteria and the installation in structions 4 1 Scope of supply After unpacking all parts check for any damage in transit and complete ness of the delivery If you have any complaints contact the dealer who sold you the appli ance or our Customer Service Note The appliance has been tested at the factory to check it is in working order It is possib...

Page 12: ...lso check that there is no cover in the drainage system preventing the wastewater from being dis charged 4 4 Drinking water connec tion Connect your appliance to a drinking water connection Installing the drinking water connection Note If you are replacing the appliance you must use a new water supply hose 1 Consult the installation instructions supplied for the steps required here 2 Connect the a...

Page 13: ... with your appliance 5 1 Appliance You can find an overview of the parts of your appliance here 1 2 3 4 5 6 7 8 9 10 11 1 Rating plate Rating plate with E number and FD num ber Page 53 The data you need for Customer Service Page 53 1 Depending on the appliance specifications ...

Page 14: ...le tablets automatic ally fall out of the detergent dispenser into the tablet collecting tray where they can fully dissolve 6 Top basket Top basket Page 21 7 Cutlery shelf1 Cutlery shelf Page 22 8 Upper spray arm The upper spray arm washes the table ware in the top basket If the tableware has not been washed properly clean the spray arms Cleaning spray arms Page 39 9 Filter system Filter system Pa...

Page 15: ...witching off the appliance Page 31 Terminating the programme Page 31 2 Programme buttons Programmes 3 Rinse aid refill indicator Rinse aid system Adding rinse aid Page 24 4 WLAN display Home Connect Page 34 5 Water supply display Display for water supply 6 button If you press for approx 3 seconds you can open the basic set tings 7 Start button Starting the programme Page 31 8 Programme buttons and...

Page 16: ...timer programming Page 30 11 Display The display shows information about the remaining running time or the ba sic settings You can change the ba sic settings via the display and the setting buttons 12 Door handle1 Open the appliance door 1 Depending on the appliance specifications ...

Page 17: ...e if the rinse aid system is switched off or rinse aid needs to be added The programme data is based on val ues measured in the laboratory ac cording to AS NZS 2007 Different in fluencing factors such as water tem perature or pipe pressure may result in deviations Programme Consumption val ues 1 Duration in hrs mins 2 Energy con sumption in kWh 3 Water con sumption in litres Use Programme se quenc...

Page 18: ...sh food rem nants Sensor controlled Optimised by sensors de pending on the soiling level of the washing wa ter Auto Wash 1 2 00 3 10 2 0 980 1 550 3 7 6 15 4 Tableware Mixed table ware and cut lery Level of soiling Common household food remnants lightly dried on Sensor controlled Optimised by sensors de pending on the soiling level of the washing wa ter Eco Wash 1 3 15 2 0 620 3 11 4 Tableware Mix...

Page 19: ...est appli ances com These are the conditions for conduct ing the tests however not the results or consumption values The product number E Nr and the production number FD are required here They can be found on the rat ing plate on the appliance door Open ajar using a block of approxim ately 100 mm upon completion of dry test 6 2 Favourite You can save a combination of a pro gramme and an additional...

Page 20: ... be found on the control panel of your appliance are available depending on the appliance configur ation Additional function Use SpeedPerfect The run time is shortened by 15 to 75 depending on the rinse pro gramme Additional function Use The additional function can be activated before the start of the programme and at any time when the programme is run ning Energy and water consumption are increas...

Page 21: ...he top basket to make room for larger items of tableware Adjusting top basket with side levers To wash large items of tableware in the baskets adjust the shelf position of the top basket 1 Pull out the top basket 2 To prevent the basket from sud denly dropping down hold the side of the basket by the top edge 3 Press in the levers on the right and left on the outside of the basket 4 Raise or lower ...

Page 22: ...s shown 8 3 Cutlery basket Arrange cutlery in the cutlery basket always without sorting it and with the sharp points downwards 8 4 Etagere Use the cutlery shelf and space un derneath for small cups and glasses or for large items of cutlery e g cooking spoons or serving cutlery If you do not need the cutlery shelf you can fold it up 1 Depending on the appliance specifications ...

Page 23: ... 1 Push the lever forwards and fold down the prongs 1 2 2 To use the prongs again fold them back up a The prongs audibly click into posi tion 8 6 Knife shelf Use the shelf for knives and long items of cutlery 8 7 Basket heights Set the baskets at the right height Appliance height 81 5 cm with cutlery basket Level Top basket Bottom basket 1 max ø 22 cm 30 cm 31 cm Page 22 2 max ø 24 5 cm 27 5 cm 1 ...

Page 24: ...be dispensed Page 25 4 Add detergent Page 25 5 Start the Programme with the highest cleaning temperature Page 17 without tableware To remove any marks from water or other residues we recommend you operate the appliance without tableware before using it for the first time Tip You can change this setting and other Basic settings Page 32 at any time again 10 Rinse aid system 10 1 Rinse aid For optimu...

Page 25: ... Tip The function of rinse aid is lim ited with combined detergents You will generally get better results using rinse aid 1 Press 2 To open the basic settings press for 3 seconds a The display shows 3 Press repeatedly until the display shows the value set at the factory r05 4 Press repeatedly until the dis play shows r00 5 To save the settings press for 3 seconds a The rinse aid system is switched...

Page 26: ...tain components other than detergent e g powder or liquid detergent With powder and liquid detergent the dosage can be individually adjusted to the level of soiling of the table ware For better washing and drying res ults please also use Rinse aid Page 24 Combined detergents Besides conventional separate deter gents a number of products are available with additional functions These products not on...

Page 27: ... them in a dry detergent dispenser Even if the rinse aid refill indicator lights up washing programmes will still run properly with combined de tergents The function of rinse aid is limited with combined detergents You will generally get better results using rinse aid Use tablets with a special drying performance 11 4 Adding detergent 1 To open the detergent dispenser press the locking latch 2 Add...

Page 28: ...orated glassware and parts made of aluminium or silver may fade or discolour with dishwashing Delicate types of glass may turn cloudy after a few washing cycles 12 1 Damage to glass and tableware Only put glasses and china in the dishwasher if it is marked as dish washer safe by the manufacturer Avoid damage to glass and table ware Cause Recommenda tion The following tableware is not dishwasher sa...

Page 29: ...of how to load your appliance effi ciently free of charge To save energy and water load the machine with the number of place settings specified standard load with tableware and cutlery For better washing and drying res ults position items with curves or recesses at an angle so water can run off 1 Remove large remnants of food from tableware To save resources do not pre rinse tableware under runnin...

Page 30: ...r 10 minutes the appliance will automatically switch off 13 2 Setting a programme To adjust the wash cycle to the soil ing level of the tableware select a suitable programme Press the right programme button a The programme is set and the pro gramme button flashes a The remaining running time of the programme appears on the dis play 13 3 Setting additional func tions You can set additional function...

Page 31: ...omatically deactivated at the end of the programme a When the appliance is operated flashes on the display a The button lock remains activated with a power failure 13 7 Deactivate button lock Press for approx 3 seconds 13 8 Interrupting programme Note When you open the appliance door once the appliance has heated up leave the door slightly ajar for a few minutes and then close it This will help pr...

Page 32: ...r00 Intensive drying d00 1 d00 d01 The temperature is in creased during the final rinse which improves the drying result This may in crease the run time slightly Note Not suitable for delic ate items of tableware Switch Extra Dry on d01 or off d00 Hot water A00 1 A00 A01 Set cold water or hot water connection Only set the ap pliance to hot water if this can be prepared with little energy and a sui...

Page 33: ...tion can be selected via the button Activating Remote Start Page 35 With the setting rc2 the function is permanently activated This basic setting is not available until after you have connected the device with the Home Connect app Home Connect Page 34 Factory setting rE Start with YES Confirm with Restore changed settings to the factory settings The settings for initial start up must be configured...

Page 34: ... settings Tips Please consult the documents sup plied by Home Connect Please also follow the instructions in the Home Connect app Note Please note the safety precau tions in this instruction manual and make sure that they are also ob served when operating the appliance via the Home Connect app Safety Page 4 15 1 Home Connect quick start Connect your appliance to a mobile device quickly and easily ...

Page 35: ...ppliance if you contact them have your appli ance connected to the Home Con nect server and if Remote Dia gnostics is available in the country in which you are using the appliance Tip For further information and de tails about the availability of Remote Diagnostics in your country please visit the service support section of your local website www home con nect com 15 5 Software update You can use ...

Page 36: ...e Follow the tips on appliance care to make sure your appliance functions properly at all times Action Benefit Wipe the door seals the front of the dishwasher and the control panel regularly using a damp cloth and wash ing up liquid This ensures the parts of the appli ance will remain clean and hy gienic If the appliance is not going to be used for a while leave the door slightly ajar This will pr...

Page 37: ...dish washer Only use machine care products and machine cleaners specially designed for dishwashers Make sure that there are no alu minium parts e g extractor hood grease filters or aluminium pans in the interior of the appliance If you have not run Machine Care after 3 washing cycles the indic ator for Machine Care will go out automatically For optimum cleaning perform ance ensure the correct plac...

Page 38: ... fall into the sump 1 2 3 Pull down the micro filter to re move 4 Press the locking catches to gether and lift the coarse filter out 1 2 5 Clean the filter elements under run ning water Carefully clean the rim of dirt between the coarse and the fine fil ter 6 Re assemble the filter system Make sure that the locking catches on the coarse filter click into posi tion 7 Insert the filter system into t...

Page 39: ...an the spray arms regularly 1 Unscrew the upper spray arm and pull down to remove 1 2 2 Pull up the lower spray arm to re move 3 Check the outlet nozzles on the spray arms for blockages under running water and remove any for eign bodies 4 Insert the lower spray arm a The spray arm clicks into position 5 Insert the upper spray arm and screw it firmly in place ...

Page 40: ...ified heating element 1 Descale the appliance 2 Operate the appliance with the water softening system 1 E 30 00 will light up alternately Water protection system is activated 1 Turn off the water tap 2 Call Customer Service Page 53 E 31 00 will light up alternately Water protection system is activated 1 Turn off the water tap 2 Call Customer Service Page 53 E 32 00 will light up alternately or ind...

Page 41: ...ately Water is not drained Wastewater hose is blocked or kinked 1 Reposition the wastewater hose without kinks 2 Remove residues Siphon connection is still sealed Check the connection to the siphon and open if ne cessary Cover of the wastewater pump is loose Secure the cover of the Wastewater pump Page 51 so it clicks into position E 61 02 will light up alternately Wastewater pump is blocked Clean...

Page 42: ... Turn off the water tap Pull out the mains plug Contact Customer Service Page 53 and give the error code Fault Cause and troubleshooting Tableware is not dry No rinse aid used or dosage set too low 1 Add Rinse aid Page 24 2 Set the amount of rinse aid to be dispensed Setting the amount of rinse aid Page 25 Programme or programme option has no drying phase or the drying phase is too brief Select a ...

Page 43: ...is not dry Cutlery not arranged properly in the cutlery basket or cutlery drawer Droplets can form on the cutlery contact points 1 Arrange cutlery individually where possible Page 29 2 Avoid points of contact Appliance interior still wet after wash cycle Not a fault The condensation drying principle causes water droplets in the tub they are indeed desirable here The moisture in the air condenses o...

Page 44: ...an angle or in corner areas Top baskets on right and left are not set to same height Set the top baskets on the left and right to the same level Top basket Page 21 Detergent residue in the appliance Lid of the detergent dispenser is blocked by items of tableware parts and will not open 1 Arrange tableware in the top basket tableware so the tab collecting tray is not obstructed by table ware Arrang...

Page 45: ...he appliance mechanically Stubborn white coat ings are present on tableware inside the appliance or the door Detergent substances are deposited there These coatings cannot generally be removed with chemicals Change your detergent Page 25 Clean the appliance mechanically Too little detergent is being used Increase the amount of detergent used or change Detergent Page 25 Washing programme selected t...

Page 46: ... appliance may become discol oured during the life of the dishwasher Discolouration can come about and will not impair functioning of the appliance Plastic parts are dis coloured Washing temperature is too low Select a programme with a higher washing temper ature Tableware has been precleaned too intensely The sensors chose a weaker programme Stubborn soiling cannot be entirely removed Only remove...

Page 47: ... a glass protection component Rust spots on cutlery Cutlery is not sufficiently rust resistant Knife blades are often more severely affected Use rust resistant tableware Cutlery may also rust if washed together with rusting items Do not wash rusting items Detergent residue is present in the deter gent dispenser or the tablet collecting tray Spray arms were blocked by tableware so detergent was not...

Page 48: ...be dispensed Setting the amount of rinse aid Page 25 Refill indicator for rinse aid does not light up Rinse aid system is switched off Set the amount of rinse aid to be dispensed Fault Cause and troubleshooting Water is left in the ap pliance at the end of the programme Filter system or area under the filters is blocked 1 Clean the Filters Page 38 2 Clean the Wastewater pump Page 51 Programme has ...

Page 49: ...whether the rear panel of the appliance is being pressed in by a socket or hose holder that has not been removed Arrange the tableware so that no parts project bey ond the basket and prevent the appliance door from closing properly All LEDs lit up or flashing Electronics have detected a fault 1 Press the main switch button for approx 4 seconds Controls Page 15 The appliance is reset and restarted ...

Page 50: ...residue Fault Cause and troubleshooting Filling valves making knocking noises Caused by the domestic installation No appliance fault present Does not affect functioning of the appli ance Can only be remedied in the domestic installation Knocking or rattling noise Spray arm is striking tableware Arrange tableware so that the spray arms do not strike tableware With a small load the water jets direct...

Page 51: ... pump cover inwards at an angle and remove a You can now reach the impeller with your hand 7 Remove any remnants of food and foreign bodies in the area of the impeller 8 Insert the pump cover and press down 1 2 a The pump cover clicks into posi tion 9 Install the filter system 10 Insert the top and bottom basket 18 Transportation stor age and disposal You can find out here how to prepare your appl...

Page 52: ... tap 9 To empty the residual water out of the appliance detach the supply hose and let the water drain out 18 4 Disposing of old appli ance Valuable raw materials can be re used by recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock on...

Page 53: ...mer Service tele phone number to find them again quickly 19 2 AQUA STOP guarantee In addition to warranty claims against the seller under the purchase agree ment and in addition to our manufac turer s warranty we offer compensa tion under the following conditions If our Aqua Stop system is defect ive and causes water damage we will make good the damage for private users To ensure protection from w...

Page 54: ...our appliance model and additional documents Alternat ively you can request the relevant in formation from oss request bshg com or BSH Hausger äte GmbH Carl Wery Str 34 81739 Munich Germany The source code will be made avail able to you on request Please send your request to oss request bshg com or BSH Hausger äte GmbH Carl Wery Str 34 81739 Munich Germany Subject OSSREQUEST The cost of performing...

Page 55: ...z Max 100 mW 5 GHz band 5150 5350 MHz 5470 5725 MHz Max 100 mW BE BG CZ DK DE EE IE EL ES FR HR IT CY LI LV LT LU HU MT NL AT PL PT RO SI SK FI SE NO CH TR IS UK NI 5 GHz WLAN Wi Fi For indoor use only AL BA MD ME MK RS UK UA 5 GHz WLAN Wi Fi For indoor use only ...

Page 56: ...ee and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001720303 9001720303 020323 ...

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