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NL

Troubleshooting

s

s

fix disruptions

fix disruptions

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fix disruptions

You can remedy minor faults on the device yourself. Before using

contact customer service for information on troubleshooting. This way you 

avoid unnecessary costs.

WARNING

Risk of electric shock! Improper repairs 

are dangerous.

Only qualified personnel may carry out repairs on the device.

▶ 

Only original spare parts may be used for repair of the device.

▶ 

If the power cord of this appliance is damaged, it must be replaced with a 

special cord available from the manufacturer or its service agent.

Device Safety

Malfunction

Cause

Troubleshooting

Appliance door does not open at 
the end of the programme.

Automatic door opening 

is not activated.

Activate the automatic door 

opening.

"Overview of the basic 

settings", page 35

Door is not set correctly.

▶ 

Set the appliance door correctly with 
the aid of the installation instructions.

The door gap must be at 

least 70 mm to 100 mm.

The appliance door and door 
seal are dirty.

Clean the appliance door and 

door seal with a damp cloth 

and a little washing-up liquid.

Wrong screws were 

used to adjust the 

door gap.

▶ 

Use size 4X30 screws to 

adjust the door gap.

The screws are supplied as 

standard.

Using screws that are too 

long may disable the 

automatic door opening 

function.

The safety device 

disables the automatic 

door opening.

▶ 

Please contact "service".

Page 61

44

Summary of Contents for SMS6ECW07E

Page 1: ...dishwasher SMS6ECW07E NL User manual Translated from Dutch to English www onlinedoctranslator com ...

Page 2: ...Setting the rinse aid amount 27 Switch off rinse system 27 Set up and connection 12 Scope of delivery 12 Detergent 28 Suitable detergents 28 Unsuitable dishwashing detergent 29 Setting up and connecting the device 12 Waste water connection 12 Drinking water connection 13 Electrical connection 13 Notes on detergents 29 Filling detergent 30 Crockery 31 Getting to know your device 14 Device 14 Contro...

Page 3: ...ion of Conformity 63 Personal data protection windows 39 Cleaning and maintenance 40 Cleaning the rinse aid dispenser 40 Detergent 40 Device maintenance tips 40 Machine cleaning 40 Sieving System 42 Cleaning Spray Arms 43 Troubleshooting 44 Device Safety 44 Error code error indication signal 45 Washing Result 47 Home Connect problem 54 Indications on the display 55 Malfunctions 55 Mechanical damag...

Page 4: ... children aged from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and or knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the resulting hazards understood Children must not play with the appliance Cleaning and user maintenance shall not be made by children unless they...

Page 5: ...plug of the mains connection cable must be freely accessible or if free access is not possible an all pole disconnecting device must be installed in the permanently installed electrical system in accordance with the installation instructions When setting up the device make sure that the power cord is not pinched or damaged Cutting the inlet hose or immersing it in water peeling the AquaStop valve ...

Page 6: ...losion Solvents in the washing area of the appliance can cause up to lead to explosions Never put solvents in the washing area of the appliance Highly corrosive alkaline or strongly acidic cleaning agents parts in combination with aluminum objects in the washing area of the appliance can lead to explosions Never use highly corrosive alkaline or strongly acidic cleaning agents especially those for ...

Page 7: ...e appliance tipping over Never overload the crockery baskets on free standing appliances WARNING Risk of electric shock Penetrating moisture can cause an electric shock Only use the device in closed rooms Never expose the device to excessive heat and humidity Do not use a steam cleaner or high pressure cleaner to clean the appliance Damaged power cord insulation is dangerous Never bring the connec...

Page 8: ...r repair of the device If the power cord of this appliance is damaged it must be replaced with a special cord available from the manufacturer or its service agent Dangers for children WARNING Risk of suffocation Children can pull packing material over the head and get entangled in it and suffocate Keep packaging material away from children Do not let children play with packaging material Children ...

Page 9: ...abinet doors below with appliances built high Watch out for children when opening and closing the appliance door WARNING Risk of chemical burns Dishwasher and rinse aids can cause burns to the mouth throat and eyes Keep children away from detergents and rinse aids Keep children away from the opened appliance The water in the washroom is not drinking water Residual detergent and rinse aid may still...

Page 10: ...household appliance must be observed If no information is available or if the installation manual does not contain any instructions on this subject please check with the manufacturer of these household appliances whether the dishwasher can be built in above or below other household appliances If no manufacturer information is available the dishwasher should not be installed above or below these ho...

Page 11: ...pumped out and replaced with fresh water In the case of light soiling the washing water is also used during the next washing phase and the water consumption can be reduced by 3 6 liters In the automatic programs the temperature and running time are also adapted to the degree of soiling m m environmental protection and savings environmental protection and savings Environmental protection and saving...

Page 12: ...he appliance using the adjustable feet Pay attention to a firm position 6 Install the drain water connection Page 12 Remark The device has been checked at the factory for correct operation Water stains may remain on the device The water stains disappear after the first wash cycle 7 Install the drinking water connection Page 13 8 Connect the device to the power The delivery consists of Dishwasher I...

Page 13: ...ed installation instructions 2 Connect the device to the drinking water connection using the enclosed parts The technical data Page 62consider 3 Make sure that the drinking water connection is not kinked crushed or entangled Electrical connection Connecting the appliance electrically Comments Observe the Safety sing Page 4 Only connect the device on an AC voltage of 220 240 V and 50 Hz or 60 Hz Pl...

Page 14: ... your device Getting to know your device Device Here you will find an overview of the components of your device 8 7 9 6 10 5 4 11 3 2 1 12 1 Nameplate Type plate with E number and FD number Page 61 You need this data for the service Page 61 1Depending on the device version 14 ...

Page 15: ...rom the detergent dispenser into the tablet compartment where the tabs can dissolve optimally 7 Upper crockery basket cutlery drawer Etagère1 Upper spray arm Top crockery basket Page 21 cutlery drawer Page 22 Etagère Page 22 8 9 10 The upper spray arm cleans the dishes in the upper basket If the dishes do not get optimally clean clean the spray arms Cleaning the spray arms Page 43 11 Sieving Syste...

Page 16: ...se System Filling rinse aid Page 26 5 WLAN indication Water supply indication Program keys and additional functions Home Connect Page 37 Water supply indication 6 7 Programs Programs Page 18 Additional Features Additional functions page 20 8 Start button s Start program Page 34 9 toot If you pressed for approx 3 seconds open the basic settings 10 Re Sta door handle1 mote Start Re mote Start Page 3...

Page 17: ...know your deviceNL 13 Display The display shows information about the time remaining or basic settings You can change the basic settings via the display and the setting buttons 1Depending on the device version 17 ...

Page 18: ...lution Very caked in burnt or dried up remove food residues containing starch or protein Intensive Pre rinse Cleaning 70 C Intermediate rinse Rinse aid 69 C To dry All Additional functions page 20 Intensive 70 China Mixed crockery and clean cutlery Degree of pollution Slightly dried up in the household to remove usual food residues Sensor optimized Becomes dependent on the degree of contamination ...

Page 19: ...lternately shows APP and the remaining time Notes for test institutes Test institutes receive instructions for comparison tests e g according to EN60436 These are the conditions for conducting the tests not the results or consumption values Inquiry by email to dishwasher test appliances com The product number E Nr and the production number FD are required which you will find on the type plate on t...

Page 20: ...tions Depending on the configuration various additional functions are provided on the control panel of the device extra features Additional function Use The duration depends on Decreased by 15 to 75 of the washing program The additional function can before the programs tart or at any time during the program progress are activated springed The water and energy consumption are high SpeedPerfect Effi...

Page 21: ...g the upper basket with side levers 6 Push in the upper crockery basket To wash large items of crockery in the crockery baskets you can adjust the shelf height of the top crockery basket Lower crockery basket Place pans and plates in the lower basket 1 Pull out the upper basket 2 Hold the crockery basket on the sides at the top edge to prevent the crockery basket from falling off jerkily 3 Press t...

Page 22: ...awer Put the cutlery in the cutlery drawer If you do not need the etagère you can fold it up Foldable plate supports Use the folding plate supports to safely store crockery such as plates Arrange the cutlery with the pointed and sharp side down For better storage of pans dishes and glasses you can fold the folding plate supports 1 1afhan kelijk of the device version 22 ...

Page 23: ...n 1 max ø 2 max ø 3 max ø upper basket 16 cm 18 5 cm 21 cm lower basket 30cm 31cm Page 21 27 5 cm 25 cm V V for the first use for the first use apply comfortably Quick start with Home Connect page 38 Before first use First time use Required The device is set up and connected Page 12 When using the device for the first time or resetting it to factory settings you need to make settings 1 Fill with s...

Page 24: ...ime due to possible water stains and other residues Overview of the water hardness settings Here you will find an overview of the adjustable water hardness values You can request the water hardness from your local water company or determine it with a water hardness tester Water hardness dH 0 6 7 8 9 10 11 12 13 16 17 21 22 30 31 50 Hardness Range soft soft average average average hard hard hard mm...

Page 25: ...The higher the water hardness level the higher the consumption of softening salt Fill the water softening salt reservoir completely with softening salt The water in the reservoir is displaced and flows away 4 Fit and close the lid of the reservoir PAY ATTENTION Dishwasher detergent can damage the water damage hardening Only fill the water softener reservoir with dishwasher softening salt The rinse...

Page 26: ...ned according to the currently valid standard and on the basis of the Eco 50 program and the factory set water hardness value of 13 16 dH reflected to give 3 Just as often on the display shows H00 press until 4 To save the settings press for about 3 seconds to press aThe water softener has been switched on and the refill softener salt indicator is deactivated G Rinse System lance flushing system R...

Page 27: ...settings press for about 3 seconds to press Switch off rinse system 3 If rinse aid has spilled over it must be removed from the rinse aid container If the rinse aid refill indicator bothers you e g if you use a combined dishwasher detergent with a rinse aid component you can switch off the rinse system Rinse aid spilled over can cause excessive foaming during the wash cycle 4 Close the lid of the ...

Page 28: ...rgents work faster and are used with shortened programmes Page 18 without pre rinse phase recommended It may happen that an applied liquid detergent escapes from the detergent dispenser even though it is closed This is not a malfunction and is not serious if you observe the following Select only a program without pre rinse phase Do not give time setting for the programs tart in Only use detergents...

Page 29: ...bstances even not at all This may limit the cleaning effect Adjust the rinse system and the water softening on the non combined or combined detergent used Combined dishwashing detergents According to the manufacturer s instructions salt substitutes can only be used up to a certain degree of hardness usually 21 dH without the addition of softening salt For optimum washing and drying results we reco...

Page 30: ...s by using rinse aid Use tabs with special drying performance 2 Place detergent in the dry detergent dispenser 50ml 25 ml 15 ml If you use tabs one tablet is enough Place tabs across the tray When using powder or liquid detergent follow the manufacturer s dosing instructions and the dosing format of the detergent dispenser With a normal degree of soiling 20 ml 25 ml of dishwasher detergent is suff...

Page 31: ...t tray and are dosed dissolved Do not place any objects in the tablet tray to allow the tab to dissolve evenly Tip If you use powder detergent and select a program with pre rinse you can additionally sprinkle some detergent on the inner door of the appliance chemical compound setting of the detergent causes damage Use a dishwasher agent that has been designated as tableware safe by the manufacture...

Page 32: ...hat no water remains in them Do not block the spray arms so that they can rotate Do not place small objects in the tablet container and do not block this compartment with crockery so as not to block the lid of the detergent dispenser Sorting out crockery Arrange the dishes correctly to achieve optimum washing results and to avoid damage to the dishes and the appliance Tips When using the device yo...

Page 33: ...ge 40 Remark The available additional functions depend on the selected program Programs Page 18 Press the button for the desired additional function Additional functions page 20 d d e e Operation in essence Operation in essence The Ministry in essence aThe additional function is set and the button of the additional function flashes Switch on device Press Make time setting The Eco 50 program is pre...

Page 34: ...the program has ended the appliance will switch off after 4 seconds Approx Press for 4 seconds aAll indicators are lit aOnce the indications are off 0h 01m appears on the display and the remaining water is dispensed pumps aThe program is aborted and is closed after approx 1 minute Switch off device 1 The notes on safe use Page 10 consider 2 Press Tip If you press is pressed the current program is ...

Page 35: ...witch off the rinse system with position r00 Intensive drying d001 d00 d01 When rinsing the temperature is increased which results in better drying results As a result the running time may increase slightly Remark Not suitable for delicate items of crockery Switch on intensive drying d01 or switch off d00 hot water A001 A00 A01 Set cold water connection or hot water connection Only set the device ...

Page 36: ...crease The following settings are possible With the setting o00 the automatic automatic door opening deactivated in all programs With the setting o01 the auto automatic door opening activated in all programs With the setting o02 the auto automatic door opening only activated in the Eco 50 C programme Efficient Dry Page 11 WiFi Cn0 Cn0 Cn1 Enable or disable wireless network connection The Cn0 posit...

Page 37: ...t 1 Press huh d uncleConnect 2 Approx 3 seconds on to access the basic settings Busy this device is network capable Connect your appliance to a mobile terminal device to be able to operate functions via the Home Connect app The Home Connect services are not available in every country The availability of the Home Connect function depends on the availability of the Home Connect services in your coun...

Page 38: ...ect app Safety Page 4 Quick start with Home Connect 2 Follow the instructions of the Home Connect app Connect the device quickly and easily to a mobile end device Home Connect settings Adapt Home Connect to your needs You will find the Home Connect settings in the basic settings of your appliance Which settings the display shows depends on whether Home Connect is installed and whether the applianc...

Page 39: ... you open the appliance door the function is automatically deactivated aButton is lit Tip To deactivate the function on to press Remote diagnosis Customer service can access your appliance via remote diagnosis if you contact customer service with the appropriate request if your appliance is connected to the Home Connect server and if the remote diagnosis is available in the country in which you us...

Page 40: ...r regular wipe with a damp cloth and a little washing up liquid As a result these parts clean and hygienic 2 Pour detergent into the detergent dispenser 3 Select the program with the highest temperature Programs Page 18 4 Start the program without dishes Page 34 Open the appliance door leave it ajar if the dishwasher is running for a longer period of time time is not used This prevents the formati...

Page 41: ...ne cleaners 1 Remove coarse soiling in the interior with a damp cloth 2 Clean the seven 3 Place the machine care product in the interior of the machine Only use machine care products specially designed for dishwashers 4 Pour the machine cleaner into the detergent dispenser until it is completely filled Perform machine cleaning Comments Run the Machine cleaning program went out without any crockery...

Page 42: ...2 3 1 Cleaning sieves Contaminants from the wash water can clog the sieves 1 Check the sieves for food residues after each wash 2 Turn the coarse sieve counterclockwise take 5 Clean the sieve elements under running water and the sieve system out Carefully clean the dirt edge between the coarse and fine sieve Make sure that no foreign objects fall into the pump reservoir 6 Assemble the screening sy...

Page 43: ...ozzles of the spray arms for blockages under running water and remove any foreign objects Cleaning spray arms 4 Install the lower spray arm Limescale and impurities in the wash water can block the nozzles and bearings of the spray arms Clean the spray arms regularly aThe spray arm audibly clicks into place 5 Fit and screw on the upper spray arm 1 Unscrew the upper spray arm and pull it downwards 1...

Page 44: ...alfunction Cause Troubleshooting Appliance door does not open at the end of the programme Automatic door opening is not activated Activate the automatic door opening Overview of the basic settings page 35 Door is not set correctly Set the appliance door correctly with the aid of the installation instructions The door gap must be at least 70 mm to 100 mm The appliance door and door seal are dirty C...

Page 45: ...ay disable the automatic door opening function Error code error indication signal Malfunction E 20 60 lights up alternately Cause Troubleshooting The appliance has detected a calcified heating element 1 Descale the appliance 2 Use the appliance with the water softener 1 E 30 00 lights up alternately Aquastop system is activated 1 Close the tap 2 Contact the service department Page 61 E 31 00 light...

Page 46: ...ut the plug back in the socket 11 Turn on the device E 34 00 lights up alternately Water flows continuously into the device 1 Close the tap 2 Contact the service department Page 61 E 61 02 lights up alternately Drain pump is blocked Clean the drain pump Cleaning the drain pump page 59 Drain pump cover is loose Make the cover of the drain pump Page 59well fixed E 61 03 lights up alternately The wat...

Page 47: ...witch off the fuse E 01 00 to E 90 10 3 Wait at least 2 minutes 4 Plug the appliance into a mains socket or switch on the fuse 5 Turn on the device 6 If the problem occurs again Press Close the tap Remove the plug from the socket Contact the service department Page 61and state the error code Washing result Malfunction Crockery is not dry Cause Troubleshooting No rinse aid has been used or the dosa...

Page 48: ... is not activated Activate Extra Dry Crockery has been removed too early or the drying process has not yet ended 1 Wait for the program end 2 Do not remove the dishes until 30 minutes after the end of the programme Used rinse aid has limited drying performance Use a quality rinse aid Eco products may have a limited effect Appliance door does not open automatically when the program has finished Set...

Page 49: ...ose together or the basket is too full 1 Arrange the crockery with sufficient space in between The spray jets must be able to reach the surface of the dishes 2 Avoid touch points Spray arms cannot rotate freely Arrange the dishes in such a way that the dishes do not hinder the rotation of the spray arm Spray arm nozzles are clogged Clean the spray arms Page 43 The seven are polluted Clean the siev...

Page 50: ...tergent dispenser 2 Do not place crockery or fragrance dispenser in the tablet container Detergent dispenser lid is blocked by tab and will not open Place the tab crosswise in the detergent dispenser and not on the narrow side Tabs are used in the quick program or short program Tab dissolution time is not reached Choose a more powerful program Page 18or use dishwasher powder Page 28 Cleaning effec...

Page 51: ... hardness is incorrectly set or water hardness is higher than 50 dH 8 9 mmol l Set the water softener to the water hardness or top up with softening salt 3in1 dishwasher detergent bio dishwasher detergent or eco dishwasher detergent is insufficiently effective Set the water softener to the water hardness and use separate agents quality cleaning agent softening salt rinse aid Dishwasher detergent i...

Page 52: ...not harmful to health There are colored yellow orange brown deposits that are easy to remove in the interior of the appliance especially on the bottom Layers are formed by components of food residues and tap water lime soapy 1 Check the water softening setting 2 Top up with softening salt Filling softening salt Page 25 3 If you use combination detergents tabs activate the water softener Follow the...

Page 53: ...lid of the detergent dispenser 2 Do not place crockery or fragrance dispenser in the tablet container Crockery has been pre cleaned too well The sensor system therefore opts for a weak washing program Stubborn dirt cannot be partially removed Only remove coarse food residues and do not pre rinse the dishes Irreparable glass clouding Glasses are not dishwasher safe but dishwasher safe only Use dish...

Page 54: ...g the detergent Only put the detergent in a dry detergent dispenser Abnormal foaming present There is hand dishwashing liquid in the rinse aid reservoir Fill rinse aid directly into the reservoir Filling rinse aid Page 26 Rinse aid has been spilled Remove the rinse aid with a cloth Used detergent or cleaning product produces too much foam Use a different brand of detergent Home Connect problem Mal...

Page 55: ...e amount of rinse aid Display flashes Appliance door is not completely closed Close the appliance door Arrange the crockery in such a way that no crockery parts protrude over the crockery basket and prevent the appliance door from closing properly Malfunctions Malfunction Cause Troubleshooting Water remains in the appliance at the end of the programme Sieve system or space under the sieve is clogg...

Page 56: ...ely closed Close the appliance door Program starts automatically The program has not ended Cancel program page 34 Device hangs in a program or shuts down Appliance door is not completely closed Close the appliance door Power and or water supply is interrupted 1 Check the power supply 2 Check the water supply The upper basket presses against the inner door and prevents the appliance door from closi...

Page 57: ...into the socket Turn on the device 3 If the problem occurs again Contact customer service after sales service Page 61 Mechanical damage Malfunction Cause Troubleshooting Appliance door cannot be closed The door lock has tripped Close the appliance door with more force Door blocked due to an installation error Check whether the device has been installed correctly The appliance door door panel or at...

Page 58: ...roblem can only be solved via the house installation Knocking or rattling sound Spray arm hits the crockery Arrange the dishes in such a way that the spray arms do not hit the dishes Water jets make direct contact with the rinse aid container when the load is low Distribute the crockery evenly Load more dishes in the appliance Light dishes move during rinsing Arrange light items of crockery in a s...

Page 59: ...ting water t t t ransport storage and disposal transport store If necessary use a sponge for this and drain t Here you will find an explanation of how to prepare the device for transport and storage We also explain how to dispose of old appliances transport storage and disposal 5 Lift up the pump cover with a spoon and grasp it by the bracket Disassemble device 1 Unplug the appliance from the main...

Page 60: ... unit and damaging the unit only transport the unit in an upright position 1 Unplug the power cord from the outlet 1 Remove dishes from the appliance 2 Cut the power cord 2 Secure loose parts 3 Dispose of the device in an environmentally friendly way 3 Turn on the device Page 33 You can obtain information about the current disposal methods from your dealer and your municipal or district council of...

Page 61: ...the device with AquaStop has been set up and connected professionally and in accordance with our installation instructions this also includes the professionally installed extension of the AquaStop original accessory Our warranty does not cover defective supply lines or fittings up to the AquaStop connection on the tap While using a device In principle with AquaStop you do not have to keep up with ...

Page 62: ...ssrequest bshg com or BSH Hausgeräte GmbH Carl Wery Str 34 D 81739 Munich Subject OSSREQUEST You will be charged for the processing of your request This offer is valid for three years from the date of purchase or at least during the period during which we provide support and spare parts for the affected device 220 240 V 50 Hz or 60 Hz Connection value Fuse water pressure 2000 2400 W 10 16 A min 50...

Page 63: ...Home Connect functionality complies with the basic requirements and other applicable provisions of Directive 2014 53 EU A detailed RED Declaration of Conformity can be found on the Internet at www bosch home com on the product page of your appliance in the additional documents BE FR MT SE 5 GHz WLAN WiFi for indoor use only BG CZ DK THE EE IE LT SI el LU SK ES HU HR NL IT AT CY PL LI PT LV RO UK N...

Page 64: ... service Contact data of all countries are listed in the attached service directory BSH Hausgeräte GmbH Carl Wery Strasse 34 81739 Munich GERMANY www bosch home com A Bosch Company 9001451041 9001451041 020313 650 V5 nl ...

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