Bosch SKS62E32EU User Manual Download Page 46

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Troubleshooting

Fault

Cause and troubleshooting

Programme starts
automatically.

You did not wait until programme ended.

▶

→

"Terminate programme", Page 31

Appliance stops dur-
ing the programme or
cuts out.

Appliance door is not closed properly.

▶

Close the appliance door.

Power and/or water supply has been interrupted.

Check the power supply.

Check the water supply.

Top basket is pressing against inner door and pre-
venting appliance door from being closed securely.

▶

Check whether the rear panel of the appliance is
being pressed in by a socket or hose holder that
has not been removed.

▶

Arrange the tableware so that no parts project bey-
ond the basket and prevent the appliance door
from closing properly.

Basic settings cannot
be changed.

A programme is currently running. Changing basic
settings is only possible at the start of a programme.

Fault

Cause and troubleshooting

Appliance door can-
not be closed.

Door lock has been activated.

▶

Close the appliance door with greater force.

Door cannot be closed due to installation method.

▶

Check whether the appliance has been installed
properly.
When closed, the appliance door, its decor or at-
tached parts should not knock against adjacent
cabinets or the worktop.

Lid on the detergent
dispenser cannot be
closed.

Detergent dispenser or lid are blocked by sticky deter-
gent residue.

▶

Remove detergent residue.

Fault

Cause and troubleshooting

Filling valves making
knocking noises.

Caused by the domestic installation. No appliance
fault present. Does not affect functioning of the appli-
ance.

▶

Can only be remedied in the domestic installation.

Knocking or rattling
noise.

Spray arm is striking tableware.

▶

Arrange tableware so that the spray arms do not
strike tableware.

With a small load the water jets directly strike against
the tub.

Summary of Contents for SKS62E32EU

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Dishwasher SKS62E32EU en User manual ...

Page 2: ...ontrols 15 7 Programmes 17 7 1 Information for test institutes 19 8 Additional functions1 19 9 Features 20 9 1 Basket 20 9 2 Cutlery basket 20 9 3 Folding prongs 21 9 4 Height of tableware 21 10 Before using for the first time 21 10 1 Performing the initial con figuration 21 11 Water softening system 22 11 1 Overview of water hardness settings 22 11 2 Setting water softening sys tem 22 11 3 Specia...

Page 3: ... Cleaning and servicing 33 17 1 Cleaning the tub 33 17 2 Self cleaning interior1 33 17 3 Cleaning products 33 17 4 Tips on appliance care 33 17 5 Filter system 34 17 6 Cleaning the spray arm 35 18 Troubleshooting 36 18 1 Clean wastewater pump 48 19 Transportation storage and disposal 48 19 1 Removing the appliance 48 19 2 Protect appliance from frost 49 19 3 Transporting the appliance 49 19 4 Disp...

Page 4: ...his appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers Do not let children play with the appliance Cleaning and user maintenance must not be performed by chi...

Page 5: ...st be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged Cutting through the supply hose or immersing the Aqua Stop valve in water is dangerous Never immerse the plastic housing in water The plastic housing on the supply hose contains an electric valve Never cut through the...

Page 6: ...kaline or highly acidic cleaning agents in particular commercial or industrial products in con junction with aluminium parts e g grease filters of extractor hoods or aluminium pans e g for the Machine Care pro gramme WARNING Risk of injury Leaving the appliance door open may result in injury Only open the appliance door to load or unload tableware in or der to prevent accidents e g through trippin...

Page 7: ...dify the power cord 1 6 Damaged appliance WARNING Risk of electric shock If the appliance or the power cord is damaged this is dangerous Never operate a damaged appliance Never operate an appliance with a cracked or fractured surface Never pull on the power cord to unplug the appliance Always unplug the appliance at the mains If the appliance or the power cord is damaged immediately un plug the po...

Page 8: ...an lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close WARNING Risk of crushing With higher level appliances children can become crushed between the appliance door and cabinet doors underneath Keep an eye ...

Page 9: ...Safety en 9 1 8 Safety systems Protect children from possible hazards resulting from the appli ance Depending on the features of the model the appliance comes with a Childproof lock Page 11 ...

Page 10: ...r hoses Only use the water hoses supplied with the appliance or genuine spare hoses Never re use water hoses that have been used before If the water pressure is too high or too low the appliance may not be able to operate properly Make sure that the water pressure in the water supply system is min 50 kPa 0 5 bar and max 1000 kPa 10 bar If the water pressure exceeds the maximum value specified a pr...

Page 11: ...the turbidity of the washing water You can save water with the AquaSensor Use of the AquaSensor depends on the programme If the soiling level is low the washing water is used in the next wash cycle allowing water con sumption to be reduced by 2 4 litres If the soiling level is higher the wash ing water is drained off and replaced with fresh water In the automatic pro grammes the temperature and ru...

Page 12: ...r the steps required here 2 Connect the wastewater hose to the outlet connection of the siphon using the enclosed parts 3 When doing so check that the wastewater hose is not kinked crushed or twisted 4 Also check that there is no cover in the drainage system preventing the wastewater from being dis charged 5 4 Drinking water connec tion Connect your appliance to a drinking water connection Install...

Page 13: ...al if there is a power supply 1 Insert the non heating appliance plug of the power cable into the appliance 2 Insert the mains plug of the appli ance into a nearby socket The connection data for the appli ance can be found on the rating plate 3 Check that the mains plug is inser ted properly ...

Page 14: ...self with your appliance 6 1 Appliance You can find an overview of the parts of your appliance here 1 2 3 8 7 6 4 5 1 Rating plate Rating plate with E number and FD num ber Page 50 The data you need for Customer Service Page 50 1 Depending on the appliance specifications ...

Page 15: ... in the basket If the tableware has not been washed properly clean the spray arm Cleaning the spray arm Page 35 6 Filter system Filter system Page 34 7 Basket Basket Page 20 8 Dispenser for rinse aid Add rinse aid to the dispenser for rinse aid Rinse aid system Page 24 1 Depending on the appliance specifications 6 2 Controls You can use the control panel to configure all functions of your applianc...

Page 16: ...s information about the remaining running time or the ba sic settings You can change the ba sic settings via the display and the setting buttons Changing basic settings Page 33 5 Timer programming1 Setting timer programming Page 30 6 Additional functions1 Additional functions Page 19 7 Water supply display Display for water supply Page 37 8 Rinse aid refill indicator Rinse aid system Page 24 9 Spe...

Page 17: ...rmal conditions and a water hard ness of 16 20 E Different influen cing factors such as water temperat ure or pipe pressure may result in deviations Programme Use Programme se quence Additional func tions Intensive 70 Dishes Washing pots and pans non fragile table ware and cut lery Level of soiling Removing stub born burned or dried on food remnants con taining starch and protein When using powder...

Page 18: ... the stemware bas ket Level of soiling Removing lightly adhering fresh food rem nants Particularly gentle Pre rinse Cleaning 40 C Intermediate rinse Final rinse 60 C Drying IntensiveZone ExtraDry Additional func tions Page 19 Quick 45 Dishes Cleaning delic ate tableware cutlery temper ature sensitive plastics and glasses Level of soiling Removing lightly adhering fresh food rem nants Time optimise...

Page 19: ...ce are available depending on the appliance configur ation Additional func tion Use Hygiene To ensure a higher hygiene status for the appliance and dishes the temperature is raised and maintained for an extra long period Especially suit able for clean ing chopping boards or baby bottles Additional func tion Use Continuous use of this function in creases the hygiene status This will in crease the r...

Page 20: ... exten ded SpeedPerfect The running time is shortened by 20 to 50 depending on the washing programme Energy and water con sumption are increased 9 Features You can find an overview of the pos sible features of your appliance and how to use them here These features depend on the model of your appliance 9 1 Basket Arrange the tableware in the basket 9 2 Cutlery basket Arrange cutlery in the cutlery ...

Page 21: ...forming the initial configuration On initial start up or after a reset to the factory settings you will need to make settings Requirement The appliance has been installed and connected Page 11 1 Add special salt Page 22 2 Add rinse aid Page 24 3 Switch on the appliance Page 30 4 Setting the water softening system Page 22 5 Set the amount of rinse aid to be dispensed Page 25 6 Add detergent Page 25...

Page 22: ... H 04 21 26 Hard 3 0 3 7 H 05 27 38 Hard 3 8 5 4 H 06 39 44 Hard 5 5 6 2 H 07 Note Set the water hardness determ ined on your appliance With a water hardness of 0 8 E you can dispense with special salt and switch off the water softening system 11 2 Setting water softening system Set the water hardness on your appli ance 1 Determine the water hardness and the appropriate setting value Overview of w...

Page 23: ...Switching off water softening system Note To avoid damage to the appliance only switch off the water softening system in the following cases The water hardness is max 26 E and you are using combined deter gents with salt replacement sub stances According to manufactur ers combined detergents with salt replacement substances can gen erally only be used up to a water hardness of 26 E without adding ...

Page 24: ...tional running time in minutes Additional water con sumption in litres Additional power con sumption in kWh 8 5 4 2 5 0 03 9 4 4 2 5 0 03 The consumption values specified are laboratory measurements determ ined in accordance with the currently applicable standard and using the Eco 50 programme and the factory value of the water hardness is set to 16 20 E 12 Rinse aid system You can use the rinse a...

Page 25: ... refill indicator irritating e g when using combined detergents with a rinse aid compon ent you can switch the rinse aid sys tem off Tip The function of rinse aid is lim ited with combined detergents You will generally get better results using rinse aid 1 Press 2 Press and hold 3 Turn the programme selector until the display shows r 04 4 Release the button 5 Turn the programme selector until the d...

Page 26: ...products that do not contain components other than detergent e g powder deter gent or liquid detergent With powder and liquid detergent the dosage can be individually adjusted to the level of soiling of the table ware For better washing and drying results and to avoid damage to the appli ance please additionally use Special salt Page 22 and Rinse aid Page 24 Combined detergent Besides conventional...

Page 27: ...ce ment substances can only be used up to a certain water hardness usually 26 E without adding spe cial salt For the best washing and drying results we recommend us ing special salt from a water hard ness of 17 E To prevent sticking only touch de tergents in a water soluble pouch with dry hands and only ever place them in a dry detergent dispenser Even if the rinse aid and special salt refill indi...

Page 28: ...our with dishwashing Delicate types of glass may turn cloudy after a few washing cycles 14 1 Damage to glass and tableware Only put glasses and china in the dishwasher if it is marked as dish washer safe by the manufacturer Avoid damage to glass and table ware Cause Recommenda tion The following tableware is not dishwasher safe Items of cut lery and table ware made from wood Decorated glassware an...

Page 29: ...how to load your appliance effi ciently free of charge To save energy and water load the machine with the number of place settings specified standard load with tableware and cutlery Technical specifications Page 51 For better washing and drying res ults position items with curves or recesses at an angle so water can run off 1 Remove large remnants of food from tableware To save resources do not pr...

Page 30: ...erform any actions on the appliance for 15 minutes the appliance will automatically switch off 15 3 Setting a programme To adjust the wash cycle to the soil ing level of the tableware select a suitable programme Turn the programme selector until the right programme has been se lected a The remaining running time of the programme appears on the dis play 15 4 Setting additional func tions You can se...

Page 31: ...for a few minutes and then close it This will help prevent excess pressure building up in the appliance and stop the appliance door bursting open 1 Press a The programme is saved and the appliance switches off 2 Press to resume the pro gramme 15 8 Terminate programme To end a programme early or to switch from a programme that has already started you will need to can cel it first Press for approx 3...

Page 32: ... Setting the amount of rinse aid Page 25 Switch the rinse aid system off with level r 00 Intensive drying d 00 1 d 00 d 01 The temperature is in creased during the final rinse which improves the drying result This may in crease the run time slightly Note Not suitable for delic ate items of tableware Switch Extra Dry on d 01 or off d 00 Hot water A 00 1 A 00 A 01 Set cold water or hot water connect...

Page 33: ... cleaning interior1 To remove deposits the appliance self cleans the interior at regular inter vals The programme sequence is auto matically adjusted for self cleaning e g the cleaning temperature is briefly increased Consumption val ues e g water and electricity may also increase If the interior is no longer self cleaned adequately and deposits occur see this information Cleaning the tub Page 33 ...

Page 34: ...he filter system Check that no foreign objects fall into the sump 2 1 3 Pull down the micro filter to re move 4 Press the locking catches to gether and lift the coarse filter out 1 2 5 Clean the filter elements under run ning water Carefully clean the rim of dirt between the coarse and the fine fil ter 6 Re assemble the filter system Make sure that the locking catches on the coarse filter click in...

Page 35: ...hing water may block the nozzles and bearing of the spray arm Clean the spray arm regularly 1 Pull up the spray arm to remove 2 Check the outlet nozzles on the spray arm for blockages under running water and remove any for eign objects 3 Insert the spray arm a The spray arm clicks into position ...

Page 36: ...n or cannot be opened easily Childproof lock is activated Open the appliance door Page 30 Fault Cause and troubleshooting E 12 lights up Appliance has detected calcified heating element 1 Descale the appliance 2 Operate the appliance with the water softening system 1 E 14 lights up Water protection system is activated 1 Turn off the water tap 2 Call Customer Service Page 50 E 15 lights up Water pr...

Page 37: ...ilter 7 Re insert the filter in the supply hose 8 Screw the water connection back on 9 Check the water connection for leaks 10 Restore the power supply 11 Switch the appliance on E 22 lights up 1 Filters are soiled or blocked Clean the filters Cleaning filters Page 34 E 24 lights up Wastewater hose is blocked or kinked 1 Reposition the wastewater hose without kinks 2 Remove residues Siphon connect...

Page 38: ...Unplug the appliance or switch off the fuse 3 Wait at least 2 minutes 4 Insert the mains plug of the appliance in a socket or switch on the fuse 5 Switch the appliance on 6 If the problem occurs again Press Turn off the water tap Pull out the mains plug Contact Customer Service Page 50 and give the error code Fault Cause and troubleshooting Tableware is not dry No rinse aid used or dosage set too ...

Page 39: ... Rinse aid used has a limited drying performance Use a name brand rinse aid Eco products may have limited effectiveness Plastic tableware is not dry Not a fault As plastic does not store heat so well it also does not dry as well No remedial action possible Cutlery is not dry Cutlery not arranged properly in the cutlery basket or cutlery drawer Droplets can form on the cutlery contact points 1 Arra...

Page 40: ...ng filters Page 34 Filters are inserted incorrectly and or not engaged 1 Insert the filters properly Filter system Page 34 2 Engage the filters Washing programme selected too weak Select a more intensive washing programme Tableware has been precleaned too intensely The sensors chose a weaker programme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not prerins...

Page 41: ...ffect and dissolving performance are re duced after a prolonged storage time or detergent is very lumpy Change your detergent Page 25 Water marks on plastic parts Due to laws of physics droplet formation on plastic surfaces is unavoidable After drying water marks are visible Select a more intensive programme Position tableware at an angle Arrange tableware Page 29 Use rinse aid Rinse aid Page 24 S...

Page 42: ...residue or lipstick marks on tableware Washing temperature is too low Select a programme with a higher washing temper ature Too little detergent is being used or is unsuitable Use a suitable Detergent Page 25 and follow the manufacturer s instructions for the amount to be used Tableware has been precleaned too intensely The sensors chose a weaker programme Stubborn soiling cannot be entirely remov...

Page 43: ...parts inside the appliance may become discol oured during the life of the dishwasher Discolouration can come about and will not impair functioning of the appliance Plastic parts are dis coloured Washing temperature is too low Select a programme with a higher washing temper ature Tableware has been precleaned too intensely The sensors chose a weaker programme Stubborn soiling cannot be entirely rem...

Page 44: ... spots on cutlery Cutlery is not sufficiently rust resistant Knife blades are often more severely affected Use rust resistant tableware Cutlery may also rust if washed together with rusting items Do not wash rusting items Salt content in washing water is too high 1 Remove any spilled special salt from the tub 2 Screw the cap of the special salt dispenser on tight Detergent residue is present in th...

Page 45: ... the amount of rinse aid Page 25 Setting the amount of rinse aid Page 25 Fault Cause and troubleshooting Water is left in the ap pliance at the end of the programme Filter system or area under the filters is blocked 1 Clean the Filters Page 34 2 Clean the Wastewater pump Page 48 Programme has not yet ended Wait until the programme ends or cancel the pro gramme with Reset Terminate programme Page 3...

Page 46: ...asic settings is only possible at the start of a programme Fault Cause and troubleshooting Appliance door can not be closed Door lock has been activated Close the appliance door with greater force Door cannot be closed due to installation method Check whether the appliance has been installed properly When closed the appliance door its decor or at tached parts should not knock against adjacent cabi...

Page 47: ...lt Cause and troubleshooting Knocking or rattling noise Distribute the tableware evenly Load the appliance with more tableware Light items of tableware move about during the wash cycle Position light items of tableware securely ...

Page 48: ...Use a sponge if necessary 5 Loosen the screws on the pump cover Torx T 20 6 Pull up and remove the pump cover 7 Remove any remnants of food and foreign bodies in the interior 8 Insert the pump cover press down and screw firmly in place 9 Install the filter system 10 Insert the basket 19 Transportation stor age and disposal You can find out here how to prepare your appliance for transportation and ...

Page 49: ...f the water tap 10 To empty the residual water out of the appliance detach the supply hose and let the water drain out 19 4 Disposing of old appli ance Valuable raw materials can be re used by recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage...

Page 50: ...e The rating plate is located inside the appliance door Make a note of your appliance s de tails and the Customer Service tele phone number to find them again quickly 20 2 AQUA STOP guarantee1 In addition to warranty claims against the seller under the purchase agree ment and in addition to our manufac turer s warranty we will provide a re placement under the following condi tions If our Aqua Stop...

Page 51: ...ettings You can find more information about your model online at https eprel ec europa eu 1 This web address is linked to the official EU EPREL product database Please then follow the instructions on searching for the model The model identifier is made up of the charac ters before the slash in the product number E Nr on the rating plate Al ternatively you can also find the model identifier in the ...

Page 52: ...for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001707728 9001707728 020118 550 EG en BSH Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY www bosch ...

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