19
Customer Service
Figure 30
Serial Number Model Number
Model and Serial Number Label
Your Thermador dishwasher requires no special care other than that described in the Care and Maintenance section. If you are having a
problem with your dishwasher, before calling for service please refer to the Self Help section. If service is necessary, contact your dealer or
installer or an authorized service center.
Do not attempt to repair the appliance yourself.
Any work performed by unauthorized person-
nel may void the warranty.
If you are having a problem with your Thermador dishwasher and are not pleased with the service you have received, please take the fol-
lowing steps (in the order listed below) until the problem is corrected to your satisfaction:
1. Contact your installer or the Thermador Authorized Service Contractor in your area.
2. E-mail us from the customer service section of our website, www.thermador.com.
3. Write us at the address below:
BSH Home Appliances, Corporation
5551 McFadden Avenue
Huntington Beach, CA 92649
4. Call us at 1-800-944-2904.
Please be sure to include your model information listed below as well as an explanation of the problem and the date it originated.
You will find the model and serial number information on the label located on the right edge of the dishwasher door as shown in Figure
30.
Also, if you are writing, please include a daytime phone number where you can be reached.
Please make a copy of your invoice and keep it with this manual. The customer must show proof of purchase to obtain warranty service.
Your Model Information:
CAUTION
Removing any cover or pulling the dishwasher from the
cabinet can expose hot water connections, electrical power
and sharp edges or points.
• Model Number
• Serial Number
• Date Purchased
• Date Installed
