background image

10

11

STATEMENT OF LIMITED PRODUCT WARRANTY

What this Warranty Covers & Who it Applies to:

The  limited warranty provided by BSH Home Appliances Corporation(BSH) in this Statement 

of Limited Product Warranty applies only to the Bosch® dishwasher (“Product”)sold to you, 

the first using purchaser, provided that the Product was purchased:

• 

For your normal, household(non-commercial) use, and has in fact at all times only been 

used for normal household purposes;

• 

New at retail (not a display, “as is”, or previously returned model), and not for resale, or 

commercial use.

• 

Within the United States or Canada, and has at all times remained within the country of 

original purchase. 

The warranties stated herein apply to the original purchaser of the product warranted herein 

and to each succeeding owner of the product purchased for ordinary home use during the 

term of the warranty. 
Please make sure to return your registration card; while not necessary to effectuate warranty 

coverage, it is the best way for BSH to notify you in  the unlikely event of a safety notice or 

product recall.

How Long the Warranty Lasts

Bosch warrants that the Product is free from defects in materials and workmanship for a peri-

od of three hundred sixty-five (365) days from the date of the original purchase. The foregoing 

timeline begins to run upon the date of the original purchase, and shall not be stalled, tolled, 

extended,or suspended, for any reason whatsoever. 
This Product is also warranted to be free from cosmetic defects in material and workmanship 

(such as scratches of stainless steel, paint/porcelain blemishes, chip, dents, or other damage 

to the finish) of the Product, for a period of thirty (30) days from the date of purchase or 

closing date for new construction. This cosmetic warranty excludes slight color variations 

due to inherent differences in painted and porcelain parts, as well as differences caused by 

kitchen lighting, product location, or other similar factors. This cosmetic warranty specifically 

excludes any display, floor, “As Is”,or “B” stock appliances.

Extended Limited Warranty

BSH also provides these additional limited warranties:

• 

5 year limited warranty on electronics: BSH will repair or replace any BSH micropro-

cessor or printed circuit board if it proves to be defective in materials or workmanship 

(excludes labor charges).

• 

5 year limited warranty on dish racks: BSH will replace the upper or lower dish rack 

(excluding rack components), if the rack proves defective in materials or workmanship 

(excludes labor charges).

• 

Lifetime warranty against stainless steel rust through: BSH will repair or replace your 

dishwasher with the same model or a current model that is substantially equivalent or 

better in functionality, if the inner liner should rust through (excludes labor charges).

• 

BSH will repair or replace the stainless steel door if the door should rust through 

(excludes labor charges).

Repair/Replace as Your Exclusive Remedy

During this warranty period, Bosch or one of its authorized service providers will repair your 

Product without charge to you (subject to certain limitations stated herein) if your Product 

proves to have been manufactured with a defect in materials or workmanship. If reasonable 

attempts to repair the Product have been made without success, then Bosch will replace your 

Product (upgraded models may be available to you, in Bosch’s sole discretion, for an addition-

al charge). Nothing in this warranty requires damaged or defective parts to be replaced with 

parts of a different type or design than the original part. All removed parts and components 

shall become the property of Bosch at its sole option. All replaced and/or repaired parts 

shall assume the identity of the original part for purposes of this warranty and this warranty 

shall not be extended with respect to such parts. Bosch’s sole liability and responsibility 

hereunder is to repair manufacturer-defective Product only, using a Bosch authorized 

service provider during normal business hours. For safety and property damage concerns, 

Bosch highly recommends that you do not attempt to repair the Product yourself, or use a 

non-authorized service provider; Bosch will have no responsibility or liability for repairs or 

work performed by a non-authorized service provider. Authorized service providers are those 

persons or companies that have been specially trained on Bosch products, and who possess, 

in Bosch’s opinion, a superior reputation for customer service and technical ability (note that 

they are independent entities and are not agents, partners, affiliates or representatives of 

Bosch). Notwithstanding the foregoing, Bosch will not incur any liability, or have responsibil-

ity, for the Product if it is located in a remote area (more than 100 miles from an authorized 

service provider) or is reasonably inaccessible, hazardous, threatening, or treacherous 

locale, surroundings, or environment; in any such event, if you request, Bosch would still pay 

for labor and parts and ship the parts to the nearest authorized service provider, but you 

would still be fully liable and responsible for any travel time or other special charges by the 

service company, assuming they agree to make the service call.

Out of Warranty Product 

BSH is under no obligation, at law or otherwise, to provide you with any concessions, includ-

ing repairs, pro-rates, or Product replacement, once this warranty has expired.

Warranty Exclusions

The warranty coverage described herein excludes all defects or damage that is not the direct 

fault of Bosch, including without limitation, one or more of the following:

• 

Use of the Product in anything other than its normal, customary and intended manner 

(including without limitation, any form of commercial use, use or storage of an indoor 

product outdoors, use of the Product in conjunction with air or water-going vessels).

• 

Any party’s willful misconduct, negligence, misuse, abuse, accidents, neglect, improper 

operation, failure to maintain, improper or negligent installation, tampering, failure 

to follow operating instructions, mishandling, unauthorized service (including self 

performed “fixing” or exploration of the appliance’s internal workings).

• 

Adjustment, alteration or modification of any kind.

• 

A failure to comply with any applicable state, local, city, or county electrical, plumbing 

and/or building codes, regulations, or laws, including failure to install the product in 

strict conformity with local fire and building codes and regulations.

• 

Ordinary wear and tear, spills of food, liquid, grease accumulations, or other substances 

that accumulate on, in, or around the Product.

• 

Any external, elemental and/or environmental forces and factors, including without 

limitation, rain, wind, sand, floods, fires, mud slides, freezing temperatures, excessive 

moisture or extended exposure to humidity, lightning, power surges, structural failures 

surrounding the appliance, and acts of God.

• 

Service calls to correct the installation of your refrigerator, to instruct you how to use 

your refrigerator, to replace house fuses or correct house wiring or plumbing

In no event shall BSH have any liability or responsibility whatsoever for damage to surround-

ing property, including cabinetry, floors, ceilings, and other structures or objects around the 

Product. Also excluded from this warranty are Products on which the serial numbers have 

been altered, defaced, or removed; service visits to teach you how to use the Product, or 

visits where there is nothing wrong with the Product; correction of installation problems (you 

are solely responsible for any structure and setting for the Product, including all electrical, 

plumbing or other connecting facilities, for proper foundation/flooring, and for any alter-

ations including without limitation cabinetry, walls, floors, shelving, etc.); and resetting of 

breakers or fuses.

TO THE EXTENT ALLOWED BY LAW, THIS WARRANTY SETS OUT YOUR EXCLUSIVE 

REMEDIES WITH RESPECT TO PRODUCT, WHETHER THE CLAIM ARISES IN CONTRACT OR 

TORT (INCLUDING STRICT LIABILITY, OR NEGLIGENCE) OR OTHERWISE. THIS WARRANTY 

IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED .

Summary of Contents for SHP865 Series

Page 1: ...QUICK START SAFETY GUIDE TABLE OF CONTENTS SAFETY INSTRUCTIONS 2 GETTING STARTED 4 CYCLES AND OPTIONS 6 EVERYDAY TIPS 8 STATEMENT OF LIMITED WARRANTY 10 DISHWASHER SHPM65 SHP865 SHXM65 SHXM63 SHX863 ...

Page 2: ...nware This Quick Start and Safety Guide explains the basics of operating your dishwasher and those safety measures that must be followed For complete product information refer to the Use and Care Manual available online at www bosch home com us service get support owner manuals Safety Definitions WARNING This indicates that death or serious injuries may occur as a result of non observance of this ...

Page 3: ...following a wash cycle as hot water or steam may escape Do not fully open the door until water noises have stopped and steam has subsided ADD DETERGENT Use detergent tabs fresh powdered detergent or liquid detergent Tip Dispenser lid should slide closed easily 1 75 Tbsp 25 ml 3 Tbsp max 1 Tbsp 15 ml TO CLOSE THE COVER CLICK DETERGENT AMOUNTS LAY TABS FLAT ADD RINSE AID This dishwasher is designed ...

Page 4: ...ight reduces water consumption small load mostly top rack Delicate light reduces cycle length and temperature glasses Sanitize any increases cycle length and temperature for disinfection cutting boards bottles AutoAir any energy efficient option for drying door opens at end of the cycle everyday dishes Extra Dry any raises temperature and extends the drying time everyday dishes SpeedPerfect any sa...

Page 5: ...H Do not place objects in detergent tray or block it with dishes FREQUENTLY ASKED QUESTIONS Q Why is food left on dishes A It is possible the dishes do not have adequate clearance between them Also be sure nothing is blocking spray arm and that the filter is clean Select an intensive cleaning cycle Q Why does the cycle run a long time A 1 Sensors in the dishwasher automatically increase the cycle ...

Page 6: ...ized service provider during normal business hours For safety and property damage concerns Bosch highly recommends that you do not attempt to repair the Product yourself or use a non authorized service provider Bosch will have no responsibility or liability for repairs or work performed by a non authorized service provider Authorized service providers are those persons or companies that have been ...

Page 7: ...M WORK HOTELS AND OR RESTAURANT MEALS REMODELLING EXPENSES IN EXCESS OF DIRECT DAMAGESWHICH ARE DEFINITIVELY CAUSED EXCLUSIVELY BY BSH OR OTHERWISE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES AND SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU THIS WARRANTY GIVES Y...

Reviews: