Troubleshooting
en-us
49
Fascia panel is
discolored or
scratched.
Panel was cleaned with
bleach-based wipes or abrasive
cleaners/cleaning pads.
Use mild detergents with soft damp cloth.
Noise from
dishes rattling
or water
striking tub
walls.
Dishes weren’t loaded properly,
allowing dishes to hit each other or
spray arms.
Load dishes properly into racks.
"Loading the Dishwasher" on page 17
Light dishes or lightly loaded racks
allow dishes to move or water
sprays to strike tubs.
Load more dishes or distribute dishes more
evenly/securely in the dishwasher.
Water leaks
from tub or
from around
door.
Suds from using the wrong
detergent (i.e. dish) or
overfilling/spilling rinse aid.
Use an appropriate dishwasher detergent,
don’t overfill rinse aid and clean any spilled
rinse aid. If suds still persist, add one
tablespoon of vegetable oil and run the
desired cycle.
Door seal was misaligned or pulled
from its track.
Make sure the door seal is securely inserted
into its track.
Condensation vent is blocked.
Clean out vent and move tall items like trays
away from the vent.
Improper installation.
Have an authorized service professional
remount the dishwasher.
White
limescale on
dishes, tub,
racks or door.
White residue coats dishwasher
interior and racks wheels squeak
from lime scale deposits in hard
water.
Use a dishwasher cleaner every few
months. If dishwasher has a water softener,
increase the setting.
Hard water kept 3 in 1 detergent or
Eco detergent from being effective.
Use separate dishwasher detergent, rinse
aid and dishwasher softener salt (if
dishwasher has a softener).
Under dosing of detergent.
Use more detergent or change to a more
effective detergent.
Rinse temperature is too low.
Select more intensive wash cycles with
higher washing temperatures.
Rust spots on
stainless steel
tub or door.
Rusting steel (e.g. cookie sheets),
silverware or cast iron cookware
allowed to rest against tub walls.
Clean stainless steel tub walls and make
sure steel cookware and cutlery doesn’t rest
against tub walls. Wash cast iron cookware
by hand.
Bleach-based wipes or abrasive
cleanser used to clean tub or door.
Use only mild detergents with a soft damp
cloth to clean stainless steel tub and doors.
Rust spots on
cutlery
(“silverware”)
or steel
cookware.
Cutlery isn’t rust-resistant (e.g. knife
blades) or is washed with rusting
cutlery or cookware.
Use rust-resistant cutlery and cookware and
don’t wash rusting cutlery and cookware.
Keep silverware and stainless steel cutlery
separated.
Salt content was too high due to
salt dispenser cap not being
fastened securely or salt was
spilled during refilling*.
Fasten salt dispenser cap securely and
remove spilled salt.*
Summary of Contents for SHP*78W Series
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