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STATEMENT OF LIMITED PRODUCT WARRANTY

What this Warranty Covers & Who it Applies to:

The  limited warranty provided by BSH Home Appliances Corporation(BSH) in this Statement 

of Limited Product Warranty applies only to the Bosch® dishwasher (“Product”)sold to you, 

the first using purchaser, provided that the Product was purchased:

• 

For your normal, household(non-commercial) use, and has in fact at all times only been 

used for normal household purposes;

• 

New at retail (not a display, “as is”, or previously returned model), and not for resale, or 

commercial use.

• 

Within the United States or Canada, and has at all times remained within the country of 

original purchase. 

The warranties stated herein apply to the original purchaser of the product warranted herein 

and to each succeeding owner of the product purchased for ordinary home use during the 

term of the warranty. 
Please make sure to return your registration card; while not necessary to effectuate warranty 

coverage, it is the best way for BSH to notify you in  the unlikely event of a safety notice or 

product recall.

How Long the Warranty Lasts

BSH warrants that the Product is free from defects in materials and workmanship for a period 

of three hundred sixty five (365) days from the date of purchase. The foregoing timeline 

begins to run upon the date of purchase, and shall not be stalled, tolled, extended, or sus-

pended, for any reason whatsoever. This Product is also warranted to be free from 

cosmetic 

defects in material and workmanship (such as scratches of stainless steel, paint/porcelain 

blemishes, chip, dents, or other damage to the finish) of the Product, for a period of thirty (30) 

days from the date of purchase or closing date for new construction. This 

cosmetic

 warranty 

excludes slight color variations due to inherent differences in painted and porcelain parts, as 

well as differences caused by kitchen lighting, product location, or other similar factors. This 

cosmetic

 warranty specifically excludes any display, floor, “As Is”, or “B” stock appliances.

Repair/Replace as Your Exclusive Remedy

During this warranty period, Bosch or one of its authorized service providers will repair your 

Product without charge to you (subject to certain limitations stated herein) if your Product 

proves to have been manufactured with a defect in materials or workmanship. If reasonable 

attempts to repair the Product have been made without success, then Bosch will replace 

your Product (upgraded models may be available to you, in Bosch’s sole discretion, for an 

additional charge). All removed parts and components shall become the property of Bosch at 

its sole option. All replaced and/or repaired parts shall assume the identity of the original part 

for purposes of this warranty and this warranty shall not be extended with respect to such 

parts. Bosch’s sole liability and responsibility hereunder is to repair manufacturer-defective 

Product only, using a Bosch authorized service provider during normal business hours. For 

safety and property damage concerns, Bosch highly recommends that you do not attempt to 

repair the Product yourself, or use an un-authorized servicer; Bosch will have no responsibility 

or liability for repairs or work performed by a non-authorized servicer. If you choose to have 

someone other than an authorized service provider work on your Product, THIS WARRANTY 

WILL AUTOMATICALLY BECOME NULL AND VOID. Authorized service providers are those 

persons or companies that have been specially trained on Bosch products, and who possess, 

in Bosch’s opinion, a superior reputation for customer service and technical ability (note that 

they are independent entities and are not agents, partners, affiliates or representatives of 

Bosch). Notwithstanding the foregoing, Bosch will not incur any liability, or have responsibil-

ity, for the Product if it is located in a remote area (more than 100 miles from an authorized 

service provider) or is reasonably inaccessible, hazardous, threatening, or treacherous locale, 

surroundings, or environment; in any such event, if you request, Bosch would still pay for 

labor and parts and ship the parts to the nearest authorized service provider, but you would 

still be fully liable and responsible for any travel time or other special charges by the service 

company, assuming they agree to make the service call.

Out of Warranty Product 

BSH is under no obligation, at law or otherwise, to provide you with any concessions, includ-

ing repairs, pro-rates, or Product replacement, once this warranty has expired.

Warranty Exclusions

The warranty coverage described herein excludes all defects or damage that is not the direct 

fault of Bosch, including without limitation, one or more of the following:

• 

Use of the Product in anything other than its normal, customary and intended manner 

(including without limitation, any form of commercial use, use or storage of an indoor 

product outdoors, use of the Product in conjunction with air or water-going vessels).

• 

Any party’s willful misconduct, negligence, misuse, abuse, accidents, neglect, improper 

operation, failure to maintain, improper or negligent installation, tampering, failure 

to follow operating instructions, mishandling, unauthorized service (including self 

performed “fixing” or exploration of the appliance’s internal workings).

• 

Adjustment, alteration or modification of any kind.

• 

A failure to comply with any applicable state, local, city, or county electrical, plumbing 

and/or building codes, regulations, or laws, including failure to install the product in 

strict conformity with local fire and building codes and regulations.

• 

Ordinary wear and tear, spills of food, liquid, grease accumulations, or other substances 

that accumulate on, in, or around the Product.

• 

Any external, elemental and/or environmental forces and factors, including without 

limitation, rain, wind, sand, floods, fires, mud slides, freezing temperatures, excessive 

moisture or extended exposure to humidity, lightning, power surges, structural failures 

surrounding the appliance, and acts of God.

• 

Service calls to correct the installation of your refrigerator, to instruct you how to use 

your refrigerator, to replace house fuses or correct house wiring or plumbing

• 

Removal and replacement of trim or decorative panels that interfere with servicing the product.

• 

Labor or parts installed by any non-designated service company during the full warranty 

period, unless approved by Bosch before service is performed.

In no event shall BSH have any liability or responsibility whatsoever for damage to surround-

ing property, including cabinetry, floors, ceilings, and other structures or objects around the 

Product. Also excluded from this warranty are Products on which the serial numbers have 

been altered, defaced, or removed; service visits to teach you how to use the Product, or 

visits where there is nothing wrong with the Product; correction of installation problems (you 

are solely responsible for any structure and setting for the Product, including all electrical, 

plumbing or other connecting facilities, for proper foundation/flooring, and for any alter-

ations including without limitation cabinetry, walls, floors, shelving, etc.); and resetting of 

breakers or fuses.

TO THE EXTENT ALLOWED BY LAW, THIS WARRANTY SETS OUT YOUR EXCLUSIVE 

REMEDIES WITH RESPECT TO PRODUCT, WHETHER THE CLAIM ARISES IN CONTRACT OR 

TORT (INCLUDING STRICT LIABILITY, OR NEGLIGENCE) OR OTHERWISE. THIS WARRANTY 

IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED .
ANY WARRANTY IMPLIED BY LAW, WHETHER FOR MERCHANTABILITY OR FITNESS 

FOR A PARTICULAR PURPOSE, OR OTHERWISE, SHALL BE EFFECTIVE ONLY FOR THE 

PERIOD THAT THIS EXPRESS LIMITED WARRANTY IS EFFECTIVE . IN NO EVENT WILL THE 

MANUFACTURER BE LIABLE FOR CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT, 

“BUSINESS LOSS”, AND/OR PUNITIVE DAMAGES, LOSSES, OR EXPENSES, INCLUDING 

WITHOUT LIMITATION TIME AWAY FROM WORK, HOTELS AND/OR RESTAURANT MEALS, 

REMODELLING EXPENSES IN EXCESS OF DIRECT DAMAGESWHICH ARE DEFINITIVELY 

CAUSED EXCLUSIVELY BY BSH, OR OTHERWISE . SOME STATES DO NOT ALLOW THE 

EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, AND SOME 

STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO 

THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU . THIS WARRANTY GIVES YOU SPECIFIC 

LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO 

STATE .

No attempt to alter, modify or amend this warranty shall be effective unless authorized in 

writing by an officer of BSH.

Summary of Contents for SHEM78Z5 N Series

Page 1: ...QUICK START SAFETY GUIDE DISHWASHER SHEM78Z5 N SHE878ZD N TABLE OF CONTENTS SAFETY INSTRUCTIONS 2 GETTING STARTED 4 CYCLES AND OPTIONS 6 EVERYDAY TIPS 8 STATEMENT OF LIMITED WARRANTY 10 ...

Page 2: ...nware This Quick Start and Safety Guide explains the basics of operating your dishwasher and those safety measures that must be followed For complete product information refer to the Use and Care Manual available online at www bosch home com us service get support owner manuals Safety Definitions WARNING This indicates that death or serious injuries may occur as a result of non observance of this ...

Page 3: ...USH USAGE TIPS FOR BEST RESULTS Do not place objects in detergent tray or block it with dishes WARNING Load sharp items knives skewers etc pointing down Failure to do so may result in injury To avoid risk of injury always use caution when opening the door during or following a wash cycle as hot water or steam may escape Do not fully open the door until water noises have stopped and steam has subsi...

Page 4: ...g everyday load to use between cycles Options Options level of dirt what it does examples of dishes Delay any allows you to delay the start of the cycle up to 24 hours any Half Load light reduces water consumption small load mostly top rack Delicate light reduces cycle length and temperature glasses Sanitize any increases cycle length and temperature for disinfection cutting boards bottles Crystal...

Page 5: ...vice get support owner manuals MAINTENANCE TIPS Clean surfaces with damp cloth and mild soap NOTICE Do not use abrasives or bleach based cleaners Do not use stainless steel cleaner on black stainless or anti finger print surfaces Clean the filter 3 12 times a year depending on usage 1 Unscrew the Large Object Trap as illustrated and remove the entire filter system 2 Remove the micro filter from th...

Page 6: ...he nearest authorized service provider but you would still be fully liable and responsible for any travel time or other special charges by the service company assuming they agree to make the service call Out of Warranty Product BSH is under no obligation at law or otherwise to provide you with any concessions includ ing repairs pro rates or Product replacement once this warranty has expired Warran...

Page 7: ... service for your product you should contact Bosch Customer Service at 1 800 944 2904 Cancer and Reproductive Harm www P65Warnings ca gov STATE OF CALIFORNIA PROPOSITION 65 WARNING WARNING Proposition 65 Warning This product may contain a chemical known to the State of California which can cause cancer or reproductive harm Therefore the packaging of your product may bear the following label as req...

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