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Your dishwasher requires no special care other than 

that described in the Care and Maintenance section of 

the Use and Care Manual. If you are having a problem 

with your dishwasher, before calling for service please 

refer to the Self Help section in the Use and Care 

Manual. If service is necessary, contact your dealer or 

installer or an authorized service center. 
Do not attempt to repair the appliance yourself. Any 

work performed by unauthorized personnel may void 

the warranty. If you are having a problem with your 

dishwasher and are not pleased with the service you 

have received, please take the following steps (in the 

order listed below) until the problem is corrected to 

your satisfaction:

1.  Contact your installer or the Authorized Service 

Contractor in your area.

2. 

E-mail  us.  See  your  Use  and  Care  Manual  for 

instructions.

3.  Write us at the address below:

 

BSH Home Appliances, Corp.

 

1901 Main Street, Suite 600

 

Irvine, CA 92614

4.  Call us at the Customer Service phone number :

1-800-944-2904

Please be sure to include (if you are writing), or have 

available (if you are calling), the following information:

• Model number

• Serial number

• Date of original purchase

• Date the problem originated

• Explanation of the problem

• Daytime phone number where you can be reached.

Please make a copy of your invoice and keep it with this 

manual. The customer must show proof of purchase to 

obtain warranty service.

Customer Service

14

Summary of Contents for SHEM78WH5N/30

Page 1: ...Installation Instructions Notice d installation 9001 046 105 9505 ...

Page 2: ...portion of it at least 20 508 mm off the cabinet floor otherwise the dishwasher may not drain prop erly This dishwasher is intended for indoor residential use only and should not be used in commercial food service establishments Important Safety Instructions NEW INSTALLATION If the dishwasher is a new installation most of the work must be done before the dishwasher is moved into place REPLACEMENT ...

Page 3: ...ain the circuit is de energized Make sure electrical work is properly installed There should be no loose electrical connections Ensure all electrical connections are properly made The customer has the responsibility of ensuring that the dishwasher electrical installation is in compliance with all national and local electrical codes and ordinances The dishwasher is designed for an electrical supply...

Page 4: ...directly to the terminal block Hammer Hole Saw Pipe Wrench Tape Measure Slot Screwdriver Phillips Screwdriver Torx T 20 Screwdriver Wire Cutter Wire Stripper Ø 2 mm 1 16 in Drill Level Adjustable Wrench Tools and Materials Needed Inspect the Dishwasher After unpacking the dishwasher and prior to installation thoroughly inspect the dishwasher for possible freight or cosmetic damage Report any damag...

Page 5: ...r Drain Hose Adaptor K Toe Panel Mounting Brackets select models only L Outer toe panel 3rd piece select models only M Side Mount Force Distributor Alternate Side Mount only N Mounting Bracket Screws Alternate Side Mount only O Installation Guide for Fully Integrated Door Panel select models only P Junction Box Q Wrench wrench size 13 R Emergency Release S Screws for heavy wooden front door panel ...

Page 6: ...ip may be used later to hold the drain hose as shown in Figure 10 In select models remove the rubber apron on top of the dishwasher and set aside for later use See Figure 5 Figure 2 Enclosure Requirements NOTE This dishwasher is designed to be enclosed on the top and both sides by standard residential kitchen cabinetry Select a location as close to the sink as possible for easy access to water sup...

Page 7: ...h the cabinet in order to pass the junction box through see Figure 6 If the opening is made through wood sand it smooth If the opening is made through metal use the included protective grommet I or other approved method to protect wiring from damage Use the four screws included or appropriate fastener in the parts bag to securely mount the junction box so that it can be easily accessed see Figure ...

Page 8: ...Figure 7 2 Remove 2 to 3 51 76 mm of the outer casing of the household or field supply wiring as shown in Figure 8 Remove 3 8 to 1 2 10 13 mm of the insulation from each wire as shown in Figure 8 3 Insert the bare copper or green wire ground to the G ground connection of the terminal block and securely tighten the terminal block screw see Figure 7 4 Insert the white neutral wire to the N connectio...

Page 9: ...shown in Figure 9 4 After all connections are made turn on the hot water and check for leaks The dishwasher drain hose may be connected to the house hold or field drain plumbing in one of four ways You will need a 1 diameter hole in order to pass the drain hose through the cabinet 1 Directly under the sink dishwasher drain connection as shown in Figure 11 2 Directly to a disposer dishwasher drain ...

Page 10: ...ounting Brackets Installation of Rubber Drain Hose Adaptor Figure 17 Alternate Side Mount for opening 235 8 600 mm Insert a side mount force distributor M in each side as shown in Figure 18 Alternate Side Mount Figure 18 M M M J G C Side Mount is used for countertops made of marble granite or other very hard materials that cannot be easily drilled Bend the mounting brackets along the small holes a...

Page 11: ...can result in serious injury WARNING Figure 19 Figure 20 Figure 21 Figure 22 Figure 23 Figure 24 1 16 2mm The unit should now be ready to slide into the cabinet opening To avoid scratching the floor use floor protection and caution when sliding the dishwasher into the cabinet Make sure that the hoses and cords do not bunch up behind the unit or kink as you slide the unit back Make certain to slide...

Page 12: ... supplied screws to avoid damaging the dishwasher See Figure 28 5 For models with a three piece toe panel the rubber apron removed earlier may now be attached and should remain behind the outermost toe panel 6 For models with outer toe panel 3rd piece L slide the brackets K provided into the slots of the toe panel you just attached 7 Once you determine the correct position for the brackets remove ...

Page 13: ...ollowing steps in the order listed below until the problem is corrected to your satisfaction 1 Contact your installer or the Authorized Service Contractor in your area 2 E mail us See your Use and Care Manual for instructions 3 Write us at the address below BSH Home Appliances Corp 1901 Main Street Suite 600 Irvine CA 92614 4 Call us at the Customer Service phone number 1 800 944 2904 Please be su...

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