Bosch SHE9PT55UC, Operating Instructions Manual

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16
Troubleshooting Guide
Dishwashers may occasionally exhibit problems that are unrelated to a malfunction of the dishwasher itself. The
following information may help you with a dishwasher problem without involving a repair professional.
Problem Cause Action
Dishwasher
does not start
1. Door may not be properly latched
2. Unit may not be turned on
3. Unit not reset or previous cycle not completed
4. Delay start engaged
5. Interruption of electrical power supply to dish-
washer or blown fuse.
6. The door may have been closed without first
selecting a cycle
7. Water supply may not be turned on 1. Shut the door completely
2. Press the main power switch to turn unit on
3. To reset, refer to “cancelling or changing cycle”
in this manual
4. To reset, refer to “delay start” section in this manual
5. Check circuit breaker
6. Select a cycle and close the door.
7. Check and turn on water supply
Dishwasher
beeping (end
of cycle sig-
nal) 1. Default factory settings alert the customer that
the cycle is complete by beeping. This feature can
be deactivated if so desired. 1. To adjust the volume or deactivate, refer to the
“cycle completion signal” section in this manual.
Display does
not illuminate
or console
lights are not
on 1. A fuse may have been blown or circuit breaker
tripped
2. Door not closed or latched
Note: For models with controls on top of the door,
the display only illuminate when the door is opened
and controls are visible. 1. Check the fuse or circuit breaker box and
replace the fuse or reset the breaker if necessary
2. Ensure door is properly latched and completely
closed
Dishwasher
seems to run
a long time 1. Incoming water is not warm enough
2. Cycle time can vary due to soil and water condi-
tions
3. Rinse agent dispenser is empty
4. Dishwasher connected to cold water supply
Note: Refer to “wash cycle information” section in
this manual for typical cycle lengths 1. Before starting a cycle, run hot water faucet at
the sink closest to the dishwasher
2. Sensors in the dishwasher automatically
increase the cycle time to ensure a good wash
when heavy soil is detected
3. Add rinse agent
4. Verify dishwasher is connected to hot water
supply plumbing
Dishes are not
getting clean
enough 1. Spray arm movement obstructed
2. Spray arm nozzles clogged
3. Improper use of detergents
4. Filters could be clogged
5. Dishes are nested or loaded too close together
6. Selected wash cycle is not suitable for food soil
conditions 1. Ensure that spray arm movement is not blocked
by hand rotating spray arms before starting cycle
2. Remove the spray arms and clean according to
the “care and maintenance” section of the manual
3. Increase or decrease detergent depending on
the water hardness (refer to Table 1)
4. Clean the filters according to the “care and
maintenance” section of the manual
5. Rearrange load such that water spray can reach
all items in the dishwasher - see “loading the
dishwasher” section of the manual
6. Refer to “wash cycle information” section of
the manual
Dishes are not
getting dry
enough 1. Rinse agent dispenser is empty
2. Improper loading of dishes
3. Selected cycle does not include drying
Note: Plastic or Teflon do not typically dry as well as
other items due to their inherent properties 1. Add rinse agent - the use of rinse agent
improves drying
2. Rearrange load to ensure items are not nesting
(see “loading the dishwasher” section of the manual)
3. Rinse and Hold setting does not include drying
Note: Sanitize option and Intensive Drying feature
also improve drying performance.