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Your dishwasher requires no special care other than that described in the
Care and Maintenance section of the Use and Care Manual. If you are
having a problem with your dishwasher, before calling for service please
refer to the Self Help section in the Use and Care Manual. If service is
necessary, contact your dealer or installer or an authorized service center.
Do not attempt to repair the appliance yourself. Any work performed
by unauthorized personnel may void the warranty. If you are having a
problem with your dishwasher and are not pleased with the service you
have received, please take the following steps (in the order listed below)
until the problem is corrected to your satisfaction:
1. Contact your installer or the Authorized Service Contractor in your
area.
2. Write us at the address below:
BSH Home Appliances Corporation
1901 Main Street
Irvine, CA 92614
3.
Call us at the Customer Service phone number before calling retailer
for technical problems :
1-800-944-2904
Please be sure to include (if you are writing), or have available (if you are
calling), the following information:
• Model number (
SH_ _ _ _ _ _ _N
)
• Serial number (FD_ _ _ _ _ _ _ _ _)
• Date of original purchase (mm/dd/yyyy)
• Date the problem originated (mm/dd/yyyy)
• Explanation of the problem
• Daytime phone number where you can be reached.
Please make a copy of your invoice and keep it with this manual. The
customer must show proof of purchase to obtain warranty service.
Customer Service