Bosch SGS2ITW11E User Manual Download Page 38

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NL Troubleshooting

Malfunction

Cause

Troubleshooting

Water supply

indicator lit

10.

Put the plug back in the

socket.

11.

Switch on the device.

Drain hose is clogged or
kinked.

Route the drain hose without

kinks.

Remove the remains.

Siphon connection is still closed.

▶

Check the connection to the

fon and open it if necessary.

Drain pump cover is

loose.

▶

Remove the cover of the "drain

pump"

→

Page 49 well fixed.

Indication "Water supply con- There is a technical fault

present.

Press .

control" flashes

Disconnect the appliance from

the mains or switch off the

fuse.

Wait at least 2 minutes.

Plug the appliance into a

mains socket or switch on

the fuse.

Switch on the device.

If the problem occurs

again:

Press .

Close the tap.

Remove the plug from the
socket.

Contact the "service

department"

→

Page 51 and mention the

error code.

Indicators flash

Appliance door is not
completely closed.

▶

Close the appliance door.

Arrange the crockery in such a
way that no crockery parts
protrude over the crockery
basket and prevent the
appliance door from closing
properly.

Summary of Contents for SGS2ITW11E

Page 1: ...Dishwasher SGS2ITW11E NL User manual Translated from Dutch to English www onlinedoctranslator com ...

Page 2: ...gent 24 Setting Up and Connecting 11 Suitable detergents 24 Unsuitable dishwashing detergent 26 Scope of delivery 11 Setting up and connecting the device 12 Notes on detergents 26 Waste water connection 12 Drinking water connection 12 Electrical connection 13 Filling detergent 26 Crockery 27 Damage to glass and crockery good 28 Getting to know your device 14 Device 14 Controls 15 Loading crockery ...

Page 3: ...n signal nal 37 Washing result 39 Indications on the display 45 Malfunctions 46 Mechanical damage 47 Sounds 47 Cleaning the drain pump 49 Transport storage and disposal 49 Disassembling the device 49 Make the device frost resistant 50 Transporting the device 50 Disposal of your old device 50 Service 51 Product number E Nr production number FD and serial number Z Nr 51 AQUA STOP guarantee 51 Techni...

Page 4: ...be used by children aged from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and or knowledge if they are supervised or have been instructed in the safe use of the appliance and have understood the resulting dangers Children must not play with the appliance Cleaning and user maintenance shall not be made by children unless they are supervis...

Page 5: ...s plug of the mains connection cable must be freely accessible or if free access is not possible an all pole disconnecting device must be installed in the permanently installed electrical system in accordance with the installation instructions When setting up the device make sure that the mains cable is not pinched or damaged s Cutting the supply hose or submerging the AquaStop valve in water is d...

Page 6: ...on s Solvents in the washing area of the device can lead to explosions Never put solvents in the washing area of the appliance s Highly corrosive alkaline or strongly acidic cleaning agents in combination with aluminum objects in the washing area of the appliance can lead to explosions Never use highly corrosive alkaline or strongly acidic cleaning agents in particular those for professional or in...

Page 7: ...nce tipping over Never overload the crockery baskets on free standing appliances WARNING Risk of electric shock s Penetrating moisture can cause an electric shock Only use the device in closed rooms Never expose the device to excessive heat and humidity Do not use a steam cleaner or high pressure cleaner to clean the appliance s Damaged power cord insulation is dangerous Never bring the connecting...

Page 8: ... be used to repair the device If the power cord of this appliance is damaged it must be replaced with a special cord available from the manufacturer or its service agent Dangers for children WARNING Risk of suffocation s Children can pull packing material over their head and become entangled and suffocate Keep packaging material away from children Do not let children play with packaging material s...

Page 9: ...e cupboard doors below with appliances installed high Watch out for children when opening and closing the appliance door WARNING Risk of chemical burns Dishwasher and rinse aids can cause burns to the mouth throat and eyes Keep children away from detergents and rinse aids Keep children away from the opened appliance The water in the washroom is not drinking water Residues of detergent and rinse ai...

Page 10: ...ctive household appliance must be observed If no information is available or if the installation manual does not contain any instructions on this subject check with the manufacturer of these household appliances whether the dishwasher can be built in above or below other household appliances If there is no information from the fa brine is available the dishwasher must not be installed above or bel...

Page 11: ...c programs the temperature and running time are also adapted to the degree of soiling s m m environmental protection and saving environmental protection and savings O Set up and connect set up and connect O s set up and connect Connect the appliance to electricity and water in a professional manner for correct use Observe the required criteria and the installation instructions Environmental protec...

Page 12: ... hose is not kinked crushed or tangled 4 Make sure that the water does not flow out by a sealing cap in the waste water connection 1 Observe the safety instructions Page 4 Drinking water connection 2 Observe the instructions for the electrical connection Page 13 Connect the device to a drinking water connection 3 Check the contents of the package and the condition of the device Install drinking wa...

Page 13: ...on an AC voltage of 220 240 V and 50 Hz or 60 Hz s Please note that the The protection system only works when the device is supplied with power 1 Connect the appliance plug of the connecting cable to the appliance 2 Plug the appliance into a socket in the vicinity of the appliance The connection data of the device can be found on the type plate 3 Check the plug for tightness 13 ...

Page 14: ...r device Getting to know your device Device Here you will find an overview of the components of your device 7 8 6 9 5 4 10 3 11 2 1 12 1 Nameplate Type plate with E number and FD number Page 51 You need this information for the service Page 51 1 Depending on the device version 14 ...

Page 15: ...l from the detergent dispenser into the tablet compartment where the tabs can dissolve optimally 7 8 9 Upper crockery basket Etagère1 Upper spray arm Upper crockery basket Etagère Page 19 The upper spray arm cleans the dishes in the upper basket If the dishes do not get optimally clean clean the spray arms Cleaning the spray arms Page 36 10 11 12 Sieving System cutlery basket Rinse aid reservoir S...

Page 16: ... 17 Water softening Page 20 rinse system Page 23 Water supply indication If you press for approx 3 seconds open the basic settings 8 9 Start button Program keys and additional functions Start program Page 30 Programs Page 17 Additional Features Page 18 10 11 Choose start time1 Program progress display Create time setting Page 30 The program progress display shows which program phase the appliance ...

Page 17: ...ollution s Very caked in burnt or dried up remove food residues containing starch or protein Intensive s Pre rinse s Cleaning 70 C s Intermediate rinse s Rinse aid 69 C s To dry All Additional Features Page 18 Intensive 70 China s Mixed crockery and clean cutlery Degree of pollution s Slightly dried up in the household food waste Sensor optimized All Auto 45 65 s Becomes dependent on the additiona...

Page 18: ...e tests not the results or consumption values Inquiry by email to dishwasher test appliances com The product number E No and the production number FD are required which you will find on the type plate on the appliance door YOU YOU equipment equipment YOU Here you get an overview of the possible equipment of your device and the way in which you use it The equipment depends on your device variant eq...

Page 19: ...he cutlery basket a cutlery basket 1 Large plates with a diameter of up to 31 cm can be placed in the lower basket as shown Etagère Use the etagère and the space below it for storing small cups and glasses or for larger pieces of cutlery such as ladles or pre cut cutlery If you do not need the etagère you can fold it up 1 Depending on the device version 19 ...

Page 20: ... rinse aid Page 23 O Hard calcareous water leaves limescale residues on the dishes and the rinse aid container and can clog parts of the appliance For good washing results you can soften water with the water softener and softening salt To prevent damage to the device water with a hardness of more than 7 dH must be softened hardening system 3 Turn on device Page 29 4 Set water softening Page 21 5 S...

Page 21: ...tening salt reservoir immediately before the program starts Set water softening Set the appliance to the water hardness 1 Determine the water hardness and the desired setpoint Overview of the water hard health settings page 20 2 on to press 3 To access the device settings press for 3 seconds to press a flashes in the display 1 Open the lid of the softening salt reservoir and remove it 4 Press as m...

Page 22: ...oir completely with softening salt The water in the reservoir is displaced and flows away 4 Fit and close the lid of the reservoir Regenerate the softening system Switch off water softening In order to maintain trouble free operation of the softening system the device regularly performs a regeneration of the softening system The softening system is regenerated in all programs before the end of the...

Page 23: ...valid standard and using the Eco 50 program and the factory set water hardness value of 7 16 dH 2 Top up the rinse aid up to the max mark G Rinse System lance flushing system max Rinse System rinse aid For optimal drying results it is best to use the rinse aid Only use rinse aid for household dishwashers 3 If rinse aid has spilled over it must be removed from the rinse aid container Rinse aid spil...

Page 24: ...cator is deactivated V Dishwasher detergent detergent Dishwasher detergent Suitable dishwasher detergents Only use detergents that are suitable for the dishwasher Suitable for both non combined and combined dishwashing detergents For optimum washing and drying results use a non combined detergent in combination with separate softening salt Page 21 and rinse agent Page 23 Modern powerful dishwasher...

Page 25: ... used in shortened programmes Page 17 without pre rinse phase recommended It may happen that an applied liquid detergent escapes from the detergent dispenser even though it is closed This is not a malfunction and is not serious if you observe the following s Select only a program without pre rinse phase s Do not give time setting for the programs tart in In addition to traditional non combined dis...

Page 26: ...gent Chlorine residue on crockery can endanger health Notes on detergents Follow the directions for detergents for daily use s Detergents with the indication thing Bio or Eco usually contain for environmental reasons smaller amounts of active substances or certain substances even not at all This may limit the cleaning effect s Adjust the rinse system and the water softening on the uncombined or co...

Page 27: ...ent dispenser is depending on the program opens automatically at the optimum time for the program The dishwashing powder or liquid dishwashing detergent is spread and dissolved in the rinse aid container Tabs fall into the tablet tray and are dosed dissolved Do not place any objects in the tablet tray to allow the tab to dissolve evenly Tip If you use powder detergent and select a program with pre...

Page 28: ...wax grease and paint is polluted s Very small piece know crockery Wash only dishes good that the manufac turer has ser resistant is on marked The water temperature Select a program of the program with a lower temperature is too high run Remove glasses and cutlery from the appliance shortly after the end of the programme Sorting out crockery Arrange the dishes correctly to achieve optimum washing r...

Page 29: ...better washing result Place dishes in a safe and stable position in the appliance to prevent damage to the dishes Arrange cutlery with the pointed and sharp side down to avoid injuries Place dishes with the opening downwards so that no water remains in them Do not block the spray arms so that they can rotate Do not place small objects in the tablet container and do not block this compartment with ...

Page 30: ...rogram is set Programs Page 17 a The program is set and the LED flashes Remarks s If you want to add crockery while the appliance is already in operation do not use the tablet container as a handle for the upper basket This will allow you to come into contact with the partially dissolved tab s You can view the current program change by canceling the program Abort program Page 31 s To save energy i...

Page 31: ...program To end a program prematurely or to change a program that has started you must cancel the active program Approx 4 seconds on to press a All indicators are lit a Once the indicators are off the remaining water is pumped off a The program is aborted and is closed after approx 1 minute Switch off device 1 The instructions on safe use Page 10 consider 2 on to press Tip If you press is pressed t...

Page 32: ...eased during the final rinse The running time may increase slightly Remark Pay attention to delicate items of crockery Set extra dry Page 32 Factory setting Put back Reset changed settings to the factory state Initial commissioning settings must be specified Restore factory setting ten Page 33 1 Factory setting may differ depending on the device type Set extra dry 4 Just as often on the LEDs indic...

Page 33: ...operly for a long time cleaning and maintenance Measure Benefit the door seals the front and control panel of the dishwasher regular wipe with a damp cloth and a little washing up liquid As a result these parts clean and hygienic Cleaning the rinse aid container WARNING Risk of health hazard The use of chlorinated cleaning agents can lead to health damage Never use chlorinated cleaning agents usin...

Page 34: ...reminder function we recommend that you perform the machine cleaning every 2 months s Make sure that there are no aluminum um objects such as grease filters from extractor hoods or aluminum pans are in the washing compartment of the appliance s If you do not complete the Machine Cleaning If you carry out 3 washing cycles the indicator for Machine cleaning goes out automatically s In order to obtai...

Page 35: ...chine cleaning is in progress a Once the program is complete the machine cleaning indicator goes out 2 Sieving System The sieve system filters coarse impurities from the rinsing circuit 3 2 1 3 Pull the micro sieve downwards 1 1 2 3 microsieve fine sieve coarse sieve Cleaning sieves 4 Press the locking pieces together and remove the coarse sieve remove upwards Contaminants from the wash water can ...

Page 36: ...ce and turn the coarse sieve clockwise Check that the arrow marks are opposite each other 3 Check the nozzles of the spray arms for blockages under running water and remove any foreign objects Cleaning spray arms Limescale and impurities in the wash water can block the nozzles and bearings of the spray arms Clean the spray arms regularly 4 Install the lower spray arm a The spray arm audibly clicks...

Page 37: ...ged it must be replaced caught by a special cord available from the manufacturer or service deputy service Error code error indication signal Malfunction Cause Troubleshooting Water supply indicator lit Water inlet hose is kinked Lay the water inlet hose of kinks Tap is closed Turn on the tap Tap is clogged or calcified Turn on the tap The sieves in the water connection 1 Switch off the device inl...

Page 38: ...on There is a technical fault present 1 Press control flashes 2 Disconnect the appliance from the mains or switch off the fuse 3 Wait at least 2 minutes 4 Plug the appliance into a mains socket or switch on the fuse 5 Switch on the device 6 If the problem occurs again s Press s Close the tap s Remove the plug from the socket s Contact the service department Page 51 and mention the error code Indic...

Page 39: ... Variospeed Water remains in cavities of crockery and cutlery to stand Arrange the crockery at an angle as right in The combined detergent has poor drying performance 1 Use rinse aid to improve drying performance 2 Use another combination detergent with better drying performance Extra dry for enhanced drying is not activated Activate Extra Dry Crockery has been removed too early or the drying proc...

Page 40: ...emains on the crockery Crockery is placed too close together or the basket is too full 1 Arrange the crockery with sufficient space between them The spray jets must be able to reach the surface of the dishes 2 Avoid touch points Spray arms cannot rotate freely Arrange the crockery in such a way that it dishes do not interfere with the rotation of the spray arm Spray arm nozzles are clogged Clean t...

Page 41: ...nt dispenser 2 Do not place crockery or fragrance dispenser in the tablet container The lid of the detergent dispenser is blocked by the tab and will not open Place the tab crosswise in the detergent dispenser and not on the narrow side Tabs are used in the quick program or short program Dissolving time of the tab is not reached Choose a more powerful program Page 17 or use dishwasher powder Page ...

Page 42: ...vice mechanically Water hardness is incorrectly set or water hardness is higher than 35 dH 6 2 mmol l Set the water softener to the water hardness or top up with softening salt 3in1 detergent biodetergent or eco detergent is insufficiently effective Set the water softener to the water hardness and use separate agents quality cleaning agent softening salt rinse aid Detergent is dosed too low Increa...

Page 43: ...ot harmful to health There are colored yellow orange brown deposits that are easy to remove in the interior of the appliance especially on the bottom Layers are formed by components of food residues and tap water lime soapy 1 Check the water softening setting 2 Top up with softening salt Filling softening salt Page 21 3 If you use combination detergents tabs activate the water softening Follow the...

Page 44: ...cking the lid of the detergent dispenser 2 Do not place crockery or fragrance dispenser in the tablet container Crockery has been pre cleaned too well The sensor system therefore opts for a weak washing program Stubborn dirt cannot be partially removed Only remove coarse food residues and do not pre rinse the dishes Irreparable glass clouding Glasses are not dishwasher safe but only suitable for d...

Page 45: ...e spray arms are not locked and free to rotate Dishwasher detergent dispenser laundry Only put the detergent in a dry detergent dispenser damp when filling the detergent Abnormal foaming present There is hand dishwashing liquid in the rinse aid reservoir Fill rinse aid directly into the reservoir Fill rinse aid Page 23 Rinse aid has been spilled Remove the rinse aid with a cloth Used detergent or ...

Page 46: ...rogram with Reset off Abort program Page 31 Device cannot be switched on or operated Device functions have failed 1 Disconnect the appliance from the mains or switch off the fuse 2 3 Wait at least 2 minutes Connect the device to the mains 4 Switch on the device The device does not start Fuse of the house installation is not OK Check the fuse of the house installation Power cord is not connected 1 ...

Page 47: ...blocked due to an installation error Check whether the device is correctly is built in The appliance door door panel or attachments must not strike adjacent cupboards and the worktop when closing The lid of the detergent dispenser cannot be closed Detergent dispenser or lid are blocked by build up of detergent residue Remove the detergent residue Sounds Malfunction Cause Troubleshooting Clapping n...

Page 48: ... Troubleshooting Malfunction Cause Troubleshooting Knocking or rattling sound Load more dishes into the appliance honeycomb Light dishes move during rinsing Spacious light pieces of crockery stable in 48 ...

Page 49: ...tem 4 Scoop out the existing water t t transport storage and disposal transport store If necessary use a sponge for this and drain t Here you will find an explanation of how to prepare the device for transport and storage We also explain how to dispose of old devices transport storage and disposal 5 Lift up the pump cover with a spoon and grasp it by the bracket Disassemble device 1 Unplug the app...

Page 50: ...only transport the device in an upright position 1 Unplug the power cord from the outlet 1 Remove dishes from the appliance 2 Cut the power cord 2 Secure loose parts 3 Dispose of the device in an environmentally friendly way 3 Turn on the device Page 29 You can obtain information about the current disposal methods from your dealer and your municipal or district council office 4 Select the program ...

Page 51: ...has been set up and connected professionally and in accordance with our installation instructions this also includes the professionally installed extension of the AquaStop original accessory Our warranty does not cover defective supply lines or fittings up to the AquaStop connection on the tap s While using an appliance In principle with AquaStop you do not have to keep up with it or turn off the ...

Page 52: ...fect to ossrequest bshg com or BSH Hausgeräte GmbH Carl Wery Str 34 D 81739 Munich Subject OSSREQUEST The costs for processing your request will be charged to you This offer is valid for three years from the date of purchase or at least during the period in which we provide support and spare parts for the respective device 220 240V 50Hz or 60Hz Connection value Fuse water pressure 2000 2400 W 10 1...

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Page 56: ... com service Contact data of all countries are listed in the attached service directory Robert Bosch Hausgeräte GmbH Carl Wery Straße 34 81739 Munich GERMANY www bosch home com 9001678969 9001678969 010817 642 E1 en ...

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