21
Dishes are
not getting
dry enough
1. Rinse aid dispenser is empty.
2. Improper loading of dishes.
3. Selected cycle does not include drying.
Note: Plastic or Teflon do not typically dry as well
as other items due to their inherent properties.
1. Add rinse aid - the use of rinse aid
improves drying.
2. Rearrange load to ensure items are not
nesting (see “Loading the Dishwasher” sec-
tion of the manual).
3. Rinse and Hold setting does not include
drying.
Note: Sanitize option and Intensive Drying feature
also improve drying performance.
Odor
Note: Water
testing is
done in the
factory. Occa-
sionally water
may still
appear in the
dishwasher at
purchase
which may
create an
odor.
1. Food debris is present at the bottom of
the dishwasher.
2. Food particles are present near the door
seal.
3. Dishes left in unit too long before running
a cycle.
4. Residual water is present at the bottom of
the dishwasher.
5. Drain hose is obstructed.
1. Remove the filters and clean according to
the “Care and Maintenance” section of the
manual.
2. Refer to “Care and Maintenance” section of the
manual.
3. Run a Rinse cycle if you do not intend to
immediately wash the dishes.
4. Ensure the unit has completely drained
from the last cycle.
5. Remove any obstructions from the drain
hose by calling authorized personnel.
Note: If odor still persists, run the Normal cycle
until it flushes and interrupt the cycle and place
an 8 oz. cup of distilled white vinegar solution on
the upper rack and then finish the cycle.
Dishwasher
not filling
with water
1. Restriction in the water supply system.
2. Previous wash cycle was not completed.
3. Delay start is active.
1. Ensure that the water supply valve (typi-
cally located under kitchen sink) is open and
check that the water supply line has no kinks
or clogs.
2. Refer to the “Operating the Dishwasher”
section of the manual.
3. Cancel the delay start or wait until delay
start time completes.
Water leaks
1. Suds.
2. Door seal could be pulled away from
track.
3. Condensation vent is blocked.
4. Improper installation.
1. Wrong type of detergent results in suds and
leaks - use only dishwasher detergents. If suds
still persist, add one tablespoon of vegetable oil
at the bottom of the dishwasher and run the
desired cycle.
2. Ensure the door seal is in the track.
3. Ensure that condensation vent is not blocked.
4. Have proper installation verified by authorized
personnel (water supply, drain system, leveling,
plumbing).
Tub stains
1. Stains on the dishwasher interior are due
to water hardness.
2. Silverware in contact with tub.
3. Rust from steel items (baking sheets) in
contact with tank or from bleach-based
wipes being used.
1. Concentrated lemon juice can reduce the
build up of hard water stains. Run a Normal
cycle until it flushes and interrupt the cycle
and then place an 8 oz. cup of the concen-
trated lemon solution on the upper rack and
finish the cycle. This can be done periodically
to avoid build up.
2. Ensure that silverware does not make con-
tact with the tub while running a cycle.
3. Ensure that steel items or bleach-based
wipes do not make contact with the tub.
Problem
Cause
Action
