Bosch SB Series Instructions Manual Download Page 44

Page: 44 / 64

NL Troubleshooting

Troubleshooting

fix disruptions

You can remedy minor faults on the device yourself. Please refer to the

troubleshooting information before contacting the after-sales service. This way

you avoid unnecessary costs.

WARNING

Danger of electric shock!

Improper repairs are dangerous.

▶

Only qualified personnel may carry out repairs on the device

to carry out.

▶

Only original spare parts may be used for repair

ration of the device.

▶

If the power cord of this appliance is damaged, it must be replaced

caught by a special cord available from the manufacturer or service

deputy service.

Device Safety

Faults

Cause

Solution

The appliance door cannot be
opened or can only be opened
with difficulty.

Child lock is activated.

▶

Open the appliance door.

→

Page 38

Error code / error indication / signal

Faults

Cause

Solution

E:12 is on.

Heating element is

calcified.

Descale the appliance.

Use the appliance with the water

softener.

E:14 is on.

Aquastop system is

activated.

Close the tap.

Contact customer service

→

Page 58.

E:15 burns.

Aquastop system is

activated.

Close the tap.

Contact customer service

→

Page 58.

E:16 is on.

Water flows continuously
into the device.

Close the tap.

Contact customer service

→

Page 58.

E:18 or water supply

indicator is lit.

Water inlet hose is

kinked.

▶

Lay the water inlet hose

of kinks.

Tap is closed.

▶

Turn on the tap.

Tap is clogged or calcified.

▶

Turn on the tap.

Summary of Contents for SB Series

Page 1: ...Dishwasher SM SB NL Instructions Register your new device on MyBosch now and get free benefits bosch home com welcome Translated from Dutch to English www onlinedoctranslator com ...

Page 2: ...ion of the softening system 30 Disposal of the packaging 14 Saving energy 14 Aquasensor1 14 Rinse System 31 Rinse aid 31 Setting up and connecting 15 Setting the amount of rinse aid 32 Package Contents 15 Switch off rinse system 32 Setting up and connecting the device 15 Detergent 32 Waste water connection 15 Drinking water connection 16 Electrical connection 16 Suitable detergents 32 Unsuitable d...

Page 3: ... 41 Device maintenance tips 41 Sieving System 42 Cleaning Spray Arms 43 Troubleshooting 44 Device Safety 44 Error code error indication signal nal 44 Washing result 46 Indications on the display 53 Malfunctions 54 Mechanical damage 55 Sounds 55 Cleaning the drain pump 56 Transport storage and disposal 56 Disassembling the device 56 Making the device frost proof 57 Transporting the device 57 Dispos...

Page 4: ...sport damage Destination of the device In order to use the appliance safely and correctly please observe the instructions for its intended use Only use the device s according to this manual s to wash dishes s for domestic use and in enclosed spaces within the domestic environment s to an altitude of up to 4000 m above sea level Restriction of the users Prevent risks for children and vulnerable per...

Page 5: ...dance with the information on the type plate Only connect the device to a mains supply with alternating current via a properly installed earthing socket The protective earth system of the electrical house installation must be installed in accordance with the electrical engineering regulations Never power the device via an external switching device e g a time switch or remote control When the devic...

Page 6: ...on lines are located in the supply hose WARNING Risk of injury The hinges move when opening and closing the appliance door and can cause injury If underfloor or built in appliances are not located in a niche and a side wall is therefore accessible the side hinge section must be covered The covers are available from specialist dealers or from our after sales service WARNING Danger of tipping over I...

Page 7: ...g area of the appliance s Highly corrosive alkaline or strongly acidic cleaning agents in combination with aluminum objects in the washing area of the appliance can lead to explosions Never use highly corrosive alkaline or strongly acidic cleaning agents in particular agents for professional or industrial use eg for machine maintenance in combination with aluminum objects in the dishwasher Do not ...

Page 8: ...crockery baskets can lead to the appliance tipping over Never overload the crockery baskets on free standing appliances WARNING Danger of electric shock s Penetrating moisture can cause a shock Only use the device in closed spaces Never expose the device to excessive heat and humidity Do not use a steam cleaner or high pressure cleaner to clean the appliance s Damaged power cord insulation is dang...

Page 9: ... fuse box and close the tap Contact customer service Page 58 Only trained specialist personnel may carry out repairs on the device s Improper repairs are dangerous Only trained specialist personnel may carry out repairs on the device Only original spare parts may be used to repair the device If the power cord of this appliance is damaged it must be replaced with a special cord available from the m...

Page 10: ...es WARNING Danger of crushing Children can become trapped between the appliance door and the cupboard doors below with appliances installed high Watch out for children when opening and closing the appliance door WARNING Danger of corrosion Dishwasher and rinse aids can cause burns to the mouth throat and eyes Keep children away from detergents and rinse aids Keep children away from the opened appl...

Page 11: ... appliance and suffocate If present use the child lock Never allow children to play with or operate the appliance Safety systems Protect children from the dangers posed by the device Depending on the equipment of the device variant the device has a Child Lock Page 13 11 ...

Page 12: ...er installation of the device can cause damage If the dishwasher is under or above If other household appliances are installed the information on installation in conjunction with the dishwasher in the installation instructions for the respective household appliance must be observed If no information is available or if the installation manual does not contain any instructions on this subject please...

Page 13: ...time WARNING Choking hazard Children can lock themselves in the appliance and suffocate as a result Activate the door lock and close the appliance door Open device door Page 38 Activate door lock Note The door lock remains activated until it is manually deactivated 1 Open the appliance door 2 Pull the lip of the child lock forward and close the appliance door at 1 k k lock lock1 With the child loc...

Page 14: ...ensor is an optical measuring device photocell with which the turbidity of the washing water is measured Water can be saved with the aqua sensor The use of the aquasensor depends on the specific program If the soiling is low the washing water is also used during the next washing phase and the water consumption can be reduced by 3 6 litres If the contamination is greater the washing up water is pum...

Page 15: ... wash cycle Pay attention to a firm position 6 Install the waste water connection Page 15 7 Install the drinking water connection Page 16 The delivery consists of s Dishwasher s Instructions s Assembly instructions s Guarantee1 s Mounting material s Steam protection plate1 s rubber patch1 s Power cord s Quick guide1 8 Connect the device to the power supply Waste water connection Connect the applia...

Page 16: ...he drinking water connection is not kinked crushed or entangled Electrical connection Connect the device to the mains Connecting the appliance electrically Notes s Take the safety precautions Page 5 heed s Only connect the device on an AC voltage of 220 240 V and 50 Hz or 60 Hz s Please note that the The protection system only works when the device is supplied with power 1 Connect the appliance pl...

Page 17: ...n more about the parts of your device Device Here you will find an overview of the components of your device 9 8 7 10 6 11 5 4 12 3 13 2 1 14 1 Nameplate Type plate with E number and FD number Page 58 You need this information for customer service Page 58 1 Depending on the device version 17 ...

Page 18: ...ptimally 7 8 9 Upper crockery basket cutlery drawer1 EmotionLight1 Upper crockery basket Page 23 cutlery drawer Page 25 Interior lighting of the device Overview of the basic settings Page 40 10 11 Etagère Upper spray arm Etagère Page 26 The upper spray arm cleans the dishes in the upper basket If the dishes do not get optimally clean clean the spray arms Cleaning the spray arms Page 43 12 13 14 Si...

Page 19: ...me remaining or basic settings You can change the basic settings via the display and the setting buttons Changing basic settings Page 40 5 6 7 Choose start time Additional Features1 Water supply indication Make time setting Page 38 Additional Features Page 22 Water supply indicator lit Page 45 8 9 10 Refill rinse aid indicator Refill softener salt indicator Door opener1 1 Depending on the device v...

Page 20: ...ors such as water temperature or pipe pressure can lead to deviations Program Usage Program sequence Additional Features China s pots pans non sensitive tableware clean the cutlery well Degree of pollution s very caked in burnt or burnt dried starch or proteinaceous remove food scraps hurt Intensive s Pre rinse s Cleaning 70 C s Intermediate rinse s Rinse aid 69 C s To dry All Additional Features ...

Page 21: ...iate rinse s Rinse aid 60 C s To dry Intensive Zone VarioSpeed half load Extra Dry Additional Features Page 22 Glass 40 plastics glasses and foot glasses in the foot glass basket clean gene Degree of pollution s little caked too fresh food to remove China s mixed crockery clean the cutlery well Degree of pollution s slightly dried in the household usual food remove residues Time optimized s Cleani...

Page 22: ... pots and pans in the lower basket and normally soiled crockery in the upper basket s The spray pressure in the third rack is raised and the maximum program temperature ture longer had Because of this take run time and energy consumption E E extra features extra features Intensive Zone Here you will find an overview of the adjustable additional functions Depending on the configuration the machine ...

Page 23: ...sket with side levers Make sure that the upper crockery basket is level on both sides To wash large items of crockery in the crockery baskets you can adjust the shelf height of the top crockery basket 5 Push in the upper basket 1 2 Pull out the upper basket Adjusting the upper basket with roller pairs Hold the crockery basket on the sides at the top edge to prevent the crockery basket from falling...

Page 24: ...ockery basket at the desired crockery basket height Cutlery basket heights Page 27 a cutlery basket 1 Large plates with a diameter up to 31 34 cm1 you can dispose of it as shown Make sure that the upper crockery basket is level on both sides 4 Push in the upper basket 1 Depending on the device version 24 ...

Page 25: ... drawer Put the cutlery in the cutlery drawer Tip To return the cutlery tray to its original position fold up the side tray until it audibly clicks into place Arrange the cutlery with the pointed and sharp side down To gain more space for taller and wider pieces of cutlery you can convert the cutlery drawer 1 Convert cutlery drawer1 To gain more space for taller and wider pieces of cutlery you can...

Page 26: ...ht of the etagère 1 If you do not need the etagère you can fold it up For easier storage of pans dishes and glasses you can fold the folding plate supports 1 Set Etagère1 Fold over folding plate supports1 You can adjust the height of the etagère If you don t need the flip up plate supports flip them over 1 Place the etagère vertically and pull it upwards 1 Push the lever forward and the folding pl...

Page 27: ...holder to store smaller items of crockery such as light plastic items Cutlery basket heights Adjust the cutlery baskets to the desired height Appliance height 81 5 cm with cutlery basket position upper basket lower basket 1 max ø 2 max ø 3 max ø 22 cm 24 5 cm 27 cm 31 cm 27 5 cm 25 cm Appliance height 81 5 cm with cutlery drawer position upper basket lower basket 1 max ø 2 max ø 3 max ø 16 cm 18 5...

Page 28: ...ings you must make settings W W water softening water softening Condition The device is set up and connected Page 15 Hard calcareous water leaves limescale residues on the dishes and the rinse aid container and can clog parts of the appliance For good washing results you can soften water with the water softener and softening salt To prevent damage to the device water with a hardness of more than 7...

Page 29: ...alt from the rinse aid container is rinsed the softener salt is filled into the softener salt reservoir immediately before the program starts Set the appliance to the water hardness 1 Determine the water hardness and the desired setpoint Overview of the water hard health settings page 28 2 on 3 to press press and hold Pine tree display shows H 04 6 Turn the program selector until the 4 Turn the pr...

Page 30: ...before the end of the main wash cycle This increases the running time and the consumption values of for example water and electricity 4 Fit and close the lid of the reservoir Switch off water softening Note To avoid damage to the appliance only switch off the water softening in the following cases s The water hardness is a maximum of 21 dH and you use a combined dishwasher detergent with salt subs...

Page 31: ...s kWh 6 5 6 7 7 5 7 7 9 5 From 10 5 8 7 6 5 7 7 7 7 5 5 5 5 0 05 0 05 0 05 0 05 The stated consumption values are laboratory measured values which are determined according to the currently valid standard and based on the Eco 50 program and the factory set water hardness value of 13 16 dH 1 Press and lift the tab on the lid of the rinse aid container 2 G Rinse System lance flushing system Crockery ...

Page 32: ... The rinse aid system is refill rinse aid is deactivated 3 Turn the program selector until the 4 Release key display shows r 00 store switched and the indicator is bright Pine tree display shows r 05 5 Turn the program selector until the medium is set With a low setting less washing cycle is added which is reduced during the wash cycle more which improves the water stains strangling results press ...

Page 33: ...shing detergent eight Dishwasher detergent Description Tabs Tabs are suitable for all dishwashing tasks and do not require dosing With shortened programmes tabs may not dissolve completely leaving detergent residue This can negatively affect the cleaning effect The dosage can be adjusted to the degree of soiling Tip Suitable dishwasher detergents are available online via our website or service dep...

Page 34: ...aning effect s Adjust the rinse system and the water softening on the uncombined or combined dishwasher detergent used s Combined dishwashing detergents According to the manufacturer s instructions salt substitutes can only be used up to a certain degree of hardness usually 21 dH without adding softening salt For optimum washing and drying results we recommend using softening salt from a water har...

Page 35: ...detergent in the dry detergent dispenser 50ml 25 ml 15ml s s household goods household goods Wash only dishwasher safe crockery in the appliance Note Glazed crockery and objects made of aluminum and silver can discolour or fade during washing Sensitive glass can become dull after a few wash cycles If you use tabs one tablet is enough Place tabs across the tray When using powder or liquid detergent...

Page 36: ...x grease and paint is polluted s Very small piece know crockery Wash only dishes good that the manufac turer has ser resistant is on marked The water temperature Select a program of the program with a lower temperature is too high run Remove glasses and cutlery from the appliance shortly after the end of the programme Sorting out crockery Arrange the dishes correctly to achieve optimum washing res...

Page 37: ...Place heavily soiled crockery such as pans in the lower basket The stronger spray jet gives you a better washing result Place dishes in a safe and stable position in the appliance to prevent damage to the dishes Arrange cutlery with the pointed and sharp sides downwards to avoid injuries Place crockery with the bypass opening so that no water remains in them Do not block the spray arms so that the...

Page 38: ...ected program Programs Page 20 2 Press the button of the desired extra press function Additional Features Page 22 a The additional function is set and the button of the additional function flashes Switch on device on to press Make time setting The Eco 50 program is preset The Eco 50 program is a particularly environ mentally friendly program and is ideal for normally soiled crockery It is the most...

Page 39: ...ately after the program has ended the appliance will switch off after 4 seconds Approx 3 seconds on to press a The program is aborted and is closed after approx 1 minute Switch off device 1 The instructions for safe use Page 12 consider 2 on to press 3 To prevent damage from escaping water close the tap completely not applicable for appliances with AquaStop Tip If you press is pressed the current ...

Page 40: ...ying d 00 1 d 00 d 01 During the final rinse the temperature is increased which results in better drying results As a result the run time may increase slightly Note Not suitable for delicate items of crockery Switch on intensive drying d 01 or switch off d 00 hot water A 00 1 A 00 A 01 Set cold water connection or hot water connection Only set the device to Hot water if the hot water is prepared i...

Page 41: ...t continues to work properly for a long time Cleaning the rinse aid container Detergent WARNING Health hazard Only use suitable cleaning agents to clean the appliance Safe Use Page 12 The use of chlorinated cleaning agents can lead to health damage Never use chlorinated cleaning agents Device maintenance tips Observe the appliance maintenance tips in order to maintain the function of the appliance...

Page 42: ...ieves 1 After each wash check the sieves for food residues 2 Turn the coarse sieve counterclockwise and remove the sieve system take 5 Clean the sieve elements under running water Carefully clean the dirt edge between the coarse and fine sieve s Make sure that no foreign objects fall into the pump reservoir 6 Assemble the screening system Check whether the locking lugs of the coarse sieve are enga...

Page 43: ...rms Clean the spray arms regularly 1 Unscrew the upper spray arm and pull it downwards 1 2 2 Pull the lower spray arm upwards 3 Check the nozzles of the spray arms for blockages under running water and remove any foreign objects 4 Install the lower spray arm a The spray arm audibly clicks into place 5 Fit and screw on the upper spray arm 43 ...

Page 44: ...Device Safety Faults Cause Solution The appliance door cannot be opened or can only be opened with difficulty Child lock is activated Open the appliance door Page 38 Error code error indication signal Faults Cause Solution E 12 is on Heating element is calcified 1 Descale the appliance 2 Use the appliance with the water softener E 14 is on Aquastop system is activated 1 Close the tap 2 Contact cus...

Page 45: ... the water connection for leaks 10 Put the plug back in the socket 11 Switch on the device E 22 is on 1 Strainers are dirty or clogged Clean the sieves Cleaning Sieves Page 42 E 24 lit Drain hose is clogged or kinked 1 Route the drain hose without kinks 2 Remove the remains Siphon connection is still closed Check the connection to the fon and open it if necessary Drain pump cover is loose Remove t...

Page 46: ...minutes 4 Plug the appliance into a mains socket or switch on the fuse 5 Switch on the device 6 If the problem occurs again s Press s Close the tap s Remove the plug from the socket s Contact the service department Page 58 and state the error code Washing result Faults Cause Solution Crockery is not dry No rinse aid has been used or the dosage is set too low 1 Fill the rinse aid Page 31 Bee 2 Set ...

Page 47: ...rmance Use a quality rinse aid resourse Eco products may have a limited effect Plastic crockery is not No fault By a bearing heat storage capacity dries plastic worse No solution available dry Cutlery is not dry Cutlery is not properly placed in the cutlery basket or drawer 1 Arrange the cutlery correctly Clearing crockery Page 36 2 If possible arrange the cutlery separately from each other 3 Avoi...

Page 48: ...n the sieves Cleaning Sieves Page 42 The strainers are incorrectly fitted and or not secured 1 Apply the sieves properly Sieve System Page 42 2 Secure the seven Washing program too weak chosen Select a more powerful rinse program mom Adjust the sensitivity of the sensor system on Crockery has been pre cleaned too well The sensor system therefore opts for a weak washing program Stubborn dirt can On...

Page 49: ...l program or use dishwasher powder Page 32 Cleaning effect and dissolving behavior decrease with longer storage time or the detergent clots strongly Change detergent Page 32 There are water stains on plastic parts Droplet formation on plastic surfaces is physically unavoidable Water stains are visible after drying Choose a more powerful program Arrange the crockery at an angle Clearing crockery Pa...

Page 50: ...ective Set the water softening Page 28 on the water hard Use separate agents quality cleaning agent softening salt rinse aid Detergent is dosed too low Increase the dose of the dishwashing detergent or change detergent Page 32 Washing program too weak chosen Select a more powerful rinse program mom Adjust the sensitivity of the sensor system on Tea or lipstick residue on the dishes Washing tempera...

Page 51: ...the water softening setting by food components sludge and tap water 2 lime soapy Top up with softening salt Filling softening salt Page 29 3 If you use combination detergents tabs activate the water softening Follow the directions for the detergents Notes on detergents share Page 34 Plastic parts inside the appliance are discolored Plastic parts in the interior may discolour during the life of the...

Page 52: ... can Only remove coarse food residues and do not pre rinse the dishes Adjust the sensitivity of the sensor system on not be removed at all Irreparable glass clouding Glasses are not dishwasher safe but only suitable for dishwasher Use dishwasher safe your glasses Avoid a long steam phase standing time at the end of the wash cycle Use a program with a lower temperature Set the water softening to th...

Page 53: ...es too much foam Use a different brand of dishwasher resourse Display instructions Faults Cause Solution Indication of softening salt with No softening salt Fill softening salt Page 29 Bee fill is lit Sensor does not recognize softening salt tablets Do not use softening salt bleed Indication of softening salt with Water softening is off switched Set water softening Page 29 filling does not light u...

Page 54: ...on Power cord is not connected 1 2 Check that the socket is working Check whether the connecting cable is properly connected to the mains socket and to the rear of the appliance Appliance door is not completely closed Close the appliance door Program starts automatically The program has not ended Abort program Page 39 Device hangs in a program or cuts out Appliance door is not completely closed Cl...

Page 55: ...esidue Remove the detergent residue Sounds Faults Cause Solution Clapping noises from the filling valves Depending on the house installation No device error present Operation of the device is not adversely affected The problem can only be solved via the household installation are rectified Knocking or rattling sound Spray arm hits the crockery Arrange the crockery in such a way that the do not hit...

Page 56: ... store 3 Remove the strainer system 4 Scoop out the existing water and drain Here you will find an explanation of how to prepare the device for transport and storage We also explain how to dispose of old devices If necessary use a sponge for this 5 Lift up the pump cover with a spoon and grasp it by the bracket Disassemble device 1 Unplug the appliance from the mains 2 Turn off the tap 3 Disconnec...

Page 57: ...he control unit and damaging the device only transport the device in an upright position 1 Unplug the power cord from the outlet 1 Remove dishes from the appliance 2 Cut the power cord 2 Secure loose parts 3 Open the tap 3 Dispose of the device in an environmentally friendly way 4 Switch on the device Page 38 This appliance is marked in accordance with the European directive 2012 19 EU on waste el...

Page 58: ...relevant for the function in accordance with the relevant Ecodesign Regulation can be obtained from our after sales service for a period of at least 10 years from the time of placing the device on the market within the European Economic Area Detailed information on the warranty period and warranty conditions in your country can be obtained from our after sales service your dealer or on our website...

Page 59: ...orked standby W Duration of the non disengaged state 0 min Duration after which the device is networked unions goes standby brought min Complies with current regulations EU for energy label and Ecodesign at the time of marketing Additional functions and settings may power consumption and the time data increased gene t t technical data technical data water pressure s min 0 05 MPa 0 5 bar s max 1 MP...

Page 60: ...l data know to the model The model identifier consists of the slash character of the E number E No on the type plate Alternatively you can also find the model identifier in the first line of the EU energy label 60 ...

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Page 64: ...ce Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service directory Robert Bosch Hausgeräte G...

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Bosch SB Series, Instructions Manual

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