background image

Troubleshooting

 en

29

Fault

Cause and troubleshooting

The appliance makes
noises.

Super freezing is switched on.
No action required.

Summary of Contents for KFN96APEAG

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Fridge freezer KFN96APEAG en User manual ...

Page 2: ... 1 Shelf 14 6 2 Storage container 14 6 3 Fruit and vegetable con tainer with humidity control 14 6 4 Butter and cheese compart ment 15 6 5 Door rack 15 6 6 Accessories 15 7 Basic operation 16 7 1 Switching on the appliance 16 7 2 Operating tips 16 7 3 Switching off the appliance 16 7 4 Setting the temperature 16 7 5 Button lock childproof lock 16 8 Additional functions 17 8 1 Super cooling 17 8 2 ...

Page 3: ...in the freezer compartment 23 14 Cleaning and servicing 23 14 1 Preparing the appliance for cleaning 23 14 2 Cleaning the appliance 24 14 3 Removing the fittings 24 14 4 Removing appliance com ponents 25 15 Troubleshooting 27 15 1 Power failure 30 15 2 Conducting an appliance self test 30 16 Storage and disposal 30 16 1 Taking the appliance out of operation 30 16 2 Disposing of old appliance 30 17...

Page 4: ...nt Up to an altitude of 2000 m above sea level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers Children must not play w...

Page 5: ...stallation regulations When installing the appliance check that the power cable is not trapped or damaged If the insulation of the power cord is damaged this is dangerous Never let the power cord come into contact with heat sources WARNING Risk of explosion If the appliance s ventilation openings are sealed a leak in the re frigeration circuit may result in a flammable mixture of gas and air Keep ...

Page 6: ... children Do not let children play with small parts WARNING Risk of explosion If the cooling circuit is damaged flammable refrigerant may es cape and explode To accelerate the defrosting process do not use any other mechanical devices or means other than those recommended by the manufacturer If food is stuck to the freezer compartment loosen it with a blunt implement such as the handle of a wooden...

Page 7: ...the freezer compartment CAUTION Risk of harm to health To prevent food from being contaminated you must observe the following instructions If the door is open for an extended period of time this may lead to a considerable temperature increase in the compartments of the appliance Regularly clean the surfaces that may come into contact with food and accessible drain systems Store raw meat and fish i...

Page 8: ...pairs to the appliance should only be carried out by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be re placed with a special connection cable which is available from the manufacturer or his Customer Service WARNING Risk of fire If the tubes are damaged flammable refrigerant and harmful gases may escape an...

Page 9: ...s into contact with acidic foods Do not store unpackaged food in the appliance 3 Environmental protec tion and saving energy 3 1 Disposing of packaging The packaging materials are environ mentally compatible and can be re cycled Sort the individual components by type and dispose of them separ ately 3 2 Saving energy If you follow these instructions your appliance will use less power Selecting the ...

Page 10: ...allation location WARNING Risk of explosion If the appliance is in a space that is too small a leak in the refrigeration circuit may result in a flammable mix ture of gas and air Only install the appliance in a space with a volume of at least 1 m3 per 8 g refrigerant The volume of refrigerant is indicated on the rating plate Appliance Fig 1 4 Page 13 The weight of the appliance ex works may be up ...

Page 11: ...he informative material 2 Remove the protective foil and transit bolts e g remove the ad hesive strips and carton 3 Clean the appliance for the first time Page 24 4 5 Connecting the appliance to the electricity supply 1 Insert the non heating appliance plug of the power cable into the appliance 2 Insert the mains plug of the appli ance s power cable in a socket nearby The connection data of the ap...

Page 12: ...urself with your appliance 5 1 Appliance You can find an overview of the parts of your appliance here A B 1 2 3 4 5 6 7 8 9 10 1 A Refrigerator compartment Page 21 B Freezer compartment Page 22 1 Lighting 2 Butter and cheese compart ment Page 15 3 Control panel Page 13 ...

Page 13: ... container with humidity control Page 14 8 Storage container Page 14 9 Frozen food container Page 25 10 Screw foot Note Deviations between your appli ance and the diagrams may differ with regard to their features and size 5 2 Control panel You can use the control panel to con figure all functions of your appliance and to obtain information about the operating status 1 2 3 4 5 6 7 8 9 10 11 12 2 ...

Page 14: ...nce de pend on the model 6 1 Shelf To vary the shelf as required you can remove the shelf and re insert it elsewhere Removing the shelf Page 24 6 2 Storage container The temperatures in the storage con tainer are lower than in the refriger ator compartment Temperatures be low 0 C may occur occasionally In order to reach temperatures close to 0 C in the storage container set the refrigerator compar...

Page 15: ...uit and veget ables that are sensitive to cold out side of the appliance at temperatures of approx 8 C to 12 C e g pine apple bananas citrus fruits cucum bers courgettes peppers tomatoes and potatoes 6 4 Butter and cheese com partment Store butter and hard cheese in the butter and cheese compartment 6 5 Door rack To adjust the door racks as required you can remove the door rack and re insert elsew...

Page 16: ... the set temperature has been reached The front and side panels of the housing heat up occasionally This prevents condensation from forming When you close the door a va cuum may be created The door is then difficult to open again Wait a moment until the vacuum is offset 7 3 Switching off the appli ance Disconnect the appliance from the power supply Unplug the appli ance from the mains or switch of...

Page 17: ... on Super freezing one to two hours before placing food weighing 2 kg or more into the freezer com partment In order to utilise the freezer capacity use Super freezing Prerequisites for freezing capa city Page 22 Note When Super freezing is switched on increased noise may occur Switching on Super freezing Press repeatedly until lights up a lights up in the temperature dis play freezer compartment ...

Page 18: ...re placing large quantities of food in the appliance The freezer compartment door is open for too long Check whether the frozen food has defrosted or thawed Switching off the temperature alarm Press a The warning tone is switched off a The temperature display freezer compartment briefly indicates the warmest temperature reached in the freezer compartment The tem perature display freezer compart me...

Page 19: ...using the Home Connect app 10 1 Setting up Home Con nect Requirement The Home Con nect app has been installed on your mobile device 1 Scan the QR code using the Home Connect app 2 Follow the instructions in the Home Connect app 10 2 Checking the signal strength You should check the signal strength if no connection could be estab lished 1 Press and hold for 15 seconds a The temperature display free...

Page 20: ...e cannot be completed after several attempts contact cus tomer service Page 31 10 4 Resetting Home Connect settings If your appliance experiences con nection problems with the WLAN home network Wi Fi or your appli ance wants to log into a different WLAN home network Wi Fi you can reset the Home Connect settings 1 Press and hold for 15 seconds a The temperature display freezer compartment shows 2 P...

Page 21: ...s eggs prepared meals and pastries in the refrigerator com partment The temperature can be set from 2 C to 8 C The refrigerator compartment can also be used to store highly perish able foods in the short to medium term The lower the selected temper ature the longer the food remains fresh 11 1 Tips for storing food in the refrigerator compart ment Only store food when fresh and undamaged Store food...

Page 22: ...ht packaging Do not bring food which is to be frozen into contact with frozen food Place the food over the whole area of the frozen food containers To quickly and gently freeze larger quantities of fresh food place this in the top frozen food container To ensure that the air can circulate freely in the appliance push the frozen food containers in as far as they will go 12 4 Tips for freezing fresh...

Page 23: ...efrosting 13 1 Defrosting in the refri gerator compartment The refrigerator compartment in your appliance defrosts automatically 13 2 Defrosting in the freezer compartment The fully automatic NoFrost system ensures that the freezer compartment remains frost free Defrosting is not required 14 Cleaning and servi cing To keep your appliance working effi ciently for a long time it is important to clea...

Page 24: ...de of the appli ance If you clean fittings and accessories in the dishwasher this may cause them to become deformed or discol our Never clean fittings and accessory in the dishwasher 1 Prepare the appliance for cleaning Page 23 2 Clean the appliance the fittings the accessories and the door seals with a dish cloth lukewarm water and a little pH neutral washing up liquid 3 Dry thoroughly with a sof...

Page 25: ...e out the frozen food container as far as it will go 2 Lift the frozen food container at the front and remove it 14 4 Removing appliance components If you want to clean your appliance thoroughly you can remove certain components from your appliance Removing the shelf above the fruit and vegetable container Lift the shelf above the fruit and ve getable container at the front and remove it Removing ...

Page 26: ...en Cleaning and servicing 26 2 Lift the fruit and vegetable con tainer cover slightly pull it for wards and remove it ...

Page 27: ...ing are lit Showroom mode is switched on Carry out the appliance self test a Once the appliance self test has ended the appli ance switches to normal operation The LED lighting does not work Different causes are possible Call customer service The customer service number can be found in the enclosed customer service directory HomeConnect is not working correctly Different causes are possible Go to ...

Page 28: ...dif fers greatly from the setting Different causes are possible 1 Switch off the appliance Page 16 2 Switch the appliance back on after five minutes Page 16 If the temperature is too warm check the temper ature again after a couple of hours If the temperature is too cold check the temper ature again on the following day The appliance hums bubbles buzzes gargles clicks or crackles Not a fault A mot...

Page 29: ...Troubleshooting en 29 Fault Cause and troubleshooting The appliance makes noises Super freezing is switched on No action required ...

Page 30: ...pliance self test is run ning a long audible signal sounds a If at the end of the appliance self test the temperature display shows the set temperature your appliance is OK The appliance switches to normal operation a If at the end of the appliance self test five audible signals sound in form customer service 16 Storage and disposal You can find out here how to prepare your appliance for storage Y...

Page 31: ...ion on the warranty period and terms of warranty in your country is available from our after sales service your retailer or on our website If you contact Customer Service you will require the product number E Nr and the production number FD of your appliance The contact details for Customer Ser vice can be found in the enclosed Customer Service directory or on our website 17 1 Product number E Nr ...

Page 32: ... Max 100 mW 5 GHz band 5150 5350 MHz 5470 5725 MHz Max 100 mW BE BG CZ DK DE EE IE EL ES FR HR IT CY LI LV LT LU HU MT NL AT PL PT RO SI SK FI SE NO CH TR IS UK NI 5 GHz WLAN Wi Fi For indoor use only AL BA MD ME MK RS UK UA 5 GHz WLAN Wi Fi For indoor use only ...

Page 33: ......

Page 34: ......

Page 35: ......

Page 36: ...vice Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001690351 9001690351 ...

Reviews: