44
en | Troubleshooting
GPRS/GSM IP Communicator
F01U163066 | 01 | 2010.05
Installation and Operation Guide
Bosch Security Systems, Inc.
7.2
Troubleshooting Procedures
7.2.1
The ITS-DX4020-G does not power on (no LEDs are lit)
Description:
The power wiring or power supply has a problem, or the LED DIS jumper is on, in which case
only the STATUS LED blinks every 4 sec.
Solution:
1.
On the ITS-DX4020-G, check the voltage at the Power input pins R and B. The voltage
should be 9.8 VDC to 14 VDC.
2.
Check the wiring between the ITS-DX4020-G and the control panel (refer to
Section 3.4 Connect the ITS-DX4020-G to the Control Panel, page 14
3.
Remove the jumper from the LED DIS, if it is on.
4.
If everything appears normal, replace the ITS-DX4020-G.
7.2.2
Initialization
Description:
STATUS LED double flashes until initialization is complete.
Solution:
1.
If the device stays in this state for more than 60 sec, check wiring between the
ITS-DX4020-G and the control panel, and reboot the system.
2.
If the problem continues, make sure other LEDs are not double flashing as well. If so,
refer to
Section 7.1 Diagnostic LED Descriptions, page 40
3.
If the problem continues, replace the ITS-DX4020-G.
7.2.3
Hardware
Description:
General hardware problem.
Solution:
1.
Reboot the system.
2.
Check for broken or overheated components and short circuits.
3.
On the ITS-DX4020-G, check the voltage at the Power input pins R and B terminals
(between 9.8 and 14 VDC).
4.
If the problem continues, replace the ITS-DX4020-G.
7.2.4
Firmware
Description:
Corrupted flash or failed firmware upload.
Solution:
1.
Perform the Factory Defaulting procedure using the USB menu as described in
,
2.
Upgrade the firmware as described in
Section 6 Firmware Upgrade, page 35
3.
If the problem continues, replace the ITS-DX4020-G.
Summary of Contents for ITS-DX4020-G
Page 1: ...GPRS GSM IP Communicator Conettix ITS DX4020 G en Installation and Operation Guide ...
Page 2: ......
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