Bosch DINION IP 7000 HD NBN-71022 Installation Manual Download Page 36 | Manualshive

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background image

Malfunction

Possible causes

Solution

Incorrect firmware
file.

Enter the IP address
of the unit followed
by /main.htmin your
Web browser and
repeat the upload.

Placeholder with
a red cross
instead of the
ActiveX
components.

JVM not installed on
your computer or not
activated.

Install JVM.

Web browser
contains empty
fields.

Active proxy server in
network.

Create a rule in the
local computer's
proxy settings to
exclude local IP
addresses.

The camera LED
flashes red.

Firmware upload
failed.

Repeat firmware
upload.

36

en | Troubleshooting

DINION IP 7000 HD

2014.09 | v1.0 | AM18-Q0674

Bosch Security Systems

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Summary of Contents for DINION IP 7000 HD NBN-71022

Page 1: ...DINION IP 7000 HD NBN 71022 NBN 71027 NBN 71013 en Installation manual ...

Page 2: ......

Page 3: ...tents 13 4 3 System requirements 13 5 Installation 14 5 1 Lens mounting 14 5 2 Mounting the camera 16 5 3 Local storage 17 6 Connection 18 6 1 Network and PoE power 18 6 2 Auxiliary power 20 6 3 Alarm 22 6 4 Audio 24 6 5 Video monitor 25 6 6 Data 26 7 Configuration 27 7 1 Setting the field of view 27 7 1 1 Camera install wizard 27 7 1 2 Using the install wizard 28 7 2 True Day Night switching 30 7...

Page 4: ...4 Customer service 37 8 5 Terminal program 38 9 Maintenance 40 9 1 Cleaning 40 9 2 Repair 40 9 3 Reset 40 10 Decommissioning 41 10 1 Transfer 41 10 2 Disposal 41 11 Technical data 42 11 1 Specifications NBN 71022 42 11 2 Specifications NBN 71027 45 11 3 Specifications NBN 71013 48 11 4 Common specifications 51 4 en Table of Contents DINION IP 7000 HD 2014 09 v1 0 AM18 Q0674 Bosch Security Systems ...

Page 5: ...ly unit must comply with EN UL 60950 The power supply must be a SELV LPS unit or a SELV Class 2 unit Safety Extra Low Voltage Limited Power Source Caution Installation should only be performed by qualified service personnel in accordance with the National Electrical Code NEC 800 CEC Section 60 or applicable local codes Caution This device must be connected to earth ground Safety power ground is in...

Page 6: ... and lightning surges 5 Adjust only those controls specified in the operating instructions 6 Operate the unit only from the type of power source indicated on the label 7 Unless qualified do not attempt to service a damaged unit yourself Refer all servicing to qualified service personnel 8 Install in accordance with the manufacturer s instructions in accordance with applicable local codes 9 Use onl...

Page 7: ...y one or more of the following measures reorient or relocate the receiving antenna increase the separation between the equipment and receiver connect the equipment into an outlet on a circuit different from that to which the receiver is connected consult the dealer or an experienced radio TV technician for help Intentional or unintentional modifications not expressly approved by the party responsi...

Page 8: ...ecording therefore Bosch Security Systems cannot be held liable for any damage that results from missing video information To minimize the risk of losing information we recommend multiple redundant recording systems and a procedure to back up all analog and digital information Notice We recommend that memory cards only be used for local storage of alarm recordings 1 5 8 en Safety DINION IP 7000 HD...

Page 9: ...ing directly or indirectly from faults incompleteness or discrepancies between this manual and the product described Trademarks All hardware and software product names used in this document are likely to be registered trademarks and must be treated accordingly More information For more information please contact the nearest Bosch Security Systems location or visit www boschsecurity com 2 DINION IP...

Page 10: ... suitable for integration into large video surveillance systems Content Based Imaging Technology Content Based Imaging Technology C BIT is used to radically improve image quality in all lighting conditions and to identify areas for enhanced processing The camera examines the scene using intelligent video analytics and provides feedback to re tune the image processing This provides better detail in...

Page 11: ... of the camera use a web browser The browser provides live viewing of the camera streams in the interface window and also allows you to access and change the extensive list of settings and parameters for camera configuration Refer to the software manual for more information on the browser interface The camera recording and storage functions include local alarm recording and recording to iSCSI base...

Page 12: ...ion parameters are controlled by the system and not by the settings made via a web browser Bosch Video Client The Bosch Video Client is a free Windows application for viewing operating controlling and administering surveillance cameras and installations at remote locations It offers a user friendly interface for easy live viewing of multiple cameras playback forensic search and export Download the...

Page 13: ...ing the unit for service Contents The packaging contains DINION IP 7000 camera Sensor protection cap mounted on camera Power connector Data Alarm connector C CS lens mount adapter Identification labels Quick install instructions System requirements Computer with Windows XP Vista 7 operating system network access and Microsoft Internet Explorer web browser version 9 0 or later 32 bit or Computer wi...

Page 14: ... required for cameras not having a factory fitted lens Notice Lenses weighing more than 0 5 kg 1 1lbs must be separately supported Pin DC iris lens 1 Damp 2 Damp 5 5 1 14 en Installation DINION IP 7000 HD 2014 09 v1 0 AM18 Q0674 Bosch Security Systems ...

Page 15: ...ttach a C mount lens 3 Plug the lens connector into the camera it automatically detects the type of lens If a short circuit is detected on the lens connector the lens circuit is automatically disabled to avoid internal damage In this case remove the lens connector and check the pin connections DINION IP 7000 HD Installation en 15 Bosch Security Systems 2014 09 v1 0 AM18 Q0674 ...

Page 16: ...rs to direct sunlight Do not obstruct the free flow of air around the camera 1 4 20 UNC The camera can be mounted either from the top or from the bottom 1 4 20 UNC thread 5 2 16 en Installation DINION IP 7000 HD 2014 09 v1 0 AM18 Q0674 Bosch Security Systems ...

Page 17: ...cording systems and a procedure to back up all digital information 4 5 6 4 5 6 1 2 3 1 2 3 MENU CVBS E T H P o E D A T A A L A R M 1 Unscrew the card slot cover 2 Slide the memory card into the slot until it locks in place 3 Screw the cover into place to seal the slot 5 3 DINION IP 7000 HD Installation en 17 Bosch Security Systems 2014 09 v1 0 AM18 Q0674 ...

Page 18: ...ase T network Use STP Category 5e cable with RJ45 connectors the camera network socket is Auto MDIX compliant Power can be supplied to the camera via the Ethernet cable compliant with the Power over Ethernet standard The LEDs beside the Ethernet connection indicate Power red IP connection green and IP traffic green flashing Caution This device must be connected to earth ground Safety power ground ...

Page 19: ...nnected at the same time as a 12 VDC or 24 VAC power supply If auxiliary power 12 VDC or 24 VAC and PoE is applied simultaneously the camera selects the auxiliary input and shuts off PoE DINION IP 7000 HD Connection en 19 Bosch Security Systems 2014 09 v1 0 AM18 Q0674 ...

Page 20: ...ge Limited Power Source 5 mm 4 5 6 4 5 6 1 2 3 1 2 3 12VDC CVBS 24VAC MENU µSD E T H P o E D A T A A L A R M Earth Connect an approved power supply unit with a rated supply voltage of 24 VAC or 12 VDC as follows 1 Strip back 5 mm 0 2 in of insulation on the power supply cable must be 16 22 AWG stranded wire or 16 26 AWG solid wire 2 Connect the earth terminal of the camera to the system earth of t...

Page 21: ... supplied 2 pole connector and insert the stripped wires then tighten the screws again 4 Insert the 2 pole connector into the camera power socket DINION IP 7000 HD Connection en 21 Bosch Security Systems 2014 09 v1 0 AM18 Q0674 ...

Page 22: ...d 6 Alarm out contact 2 The maximum wire diameter is AWG 22 28 for both stranded and solid cut back 5 mm 0 2 in of insulation Alarm out Use the alarm output for switching external devices such as lamps or sirens Alarm output switching capability Max voltage 30 VAC or 40 VDC Max 0 5 A continuous 10 VA 6 3 22 en Connection DINION IP 7000 HD 2014 09 v1 0 AM18 Q0674 Bosch Security Systems ...

Page 23: ... to 3 3 V Configurable as active low or active high A zero potential make contact or switch can be used as the actuator use a bounce free contact system Note If IR illumination is used the alarm interface provides a stable switching control of the day night function of the camera DINION IP 7000 HD Connection en 23 Bosch Security Systems 2014 09 v1 0 AM18 Q0674 ...

Page 24: ...tted in sync with the video signal Audio input Line input level not suitable for direct microphone signal impedance 18 kOhm typical 1 Vrms maximum input voltage Audio output Line output level not suitable for direct speaker connection impedance 1 5 kOhm minimum 0 85 Vrms maximum output voltage Wiring Use shielded audio connection cable with advised maximum cable lengths for audio line input and ou...

Page 25: ...up the camera or as a permanent analog output for viewing or recording To connect a monitor for set up use the optional 3 m cable NBN MCSMB 30M to connect directly to the CVBS connector of a monitor For a permanent analog output use the optional 0 3 m cable NBN MCSMB 03M to connect to a high quality coax cable 6 5 DINION IP 7000 HD Connection en 25 Bosch Security Systems 2014 09 v1 0 AM18 Q0674 ...

Page 26: ... connector to connect to an external device for sending control data from the camera to the external device This data connection supports RS485 RS422 and RS232 Note To ensure surge and electrostatic protection keep the cable length between the camera and external device to less than 3 meters 6 6 26 en Connection DINION IP 7000 HD 2014 09 v1 0 AM18 Q0674 Bosch Security Systems ...

Page 27: ... on the rear panel is used for accessing the camera install wizard The wizard fine tunes the focus and optimizes picture sharpness in both bright and low level lighting for example at night When there is a choice in the wizard the options are selected by either a short press or a longer press of the MENU button Select EXIT to close the wizard Notice Changing the application variant overwrites your...

Page 28: ...dentified and shown on the screen The iris is opened to its maximum value 3 To rotate the image 180 press and hold Menu until the image flips 4 Briefly press Menu to continue 5 Briefly press Menu to center the focus 6 Manually adjust the focal length lever on the lens to obtain the required field of view Focus N Zoom T W NBN MCSMB optional 7 Manually adjust the focus lever on the lens to obtain th...

Page 29: ...shown on the monitor 9 If the camera is not in focus press Menu for a longer time to restart the wizard 10 If the camera is correctly focused briefly press the Menu button to exit the wizard The back focus position is stored The iris is set to its original value DINION IP 7000 HD Configuration en 29 Bosch Security Systems 2014 09 v1 0 AM18 Q0674 ...

Page 30: ... switches the filter depending on the observed light level The switching level is adjustable If the day to night switching level is set to 15 certain borderline scene lighting conditions can cause the camera to switch back and forth between day and night modes Set a different switching level to avoid this Note If IR illumination is used the alarm interface provides a stable switching control for t...

Page 31: ... limited to basic setup via the Wizard Bosch Video Client The Bosch Video Client is a free Windows application for viewing operating controlling and administering surveillance cameras It can be downloaded from http downloadstore boschsecurity com The Configuration Manager which is part of the Video Client is a useful tool for locating the IP addresses of cameras in your network Refer to the Video ...

Page 32: ...r the default address is 192 168 0 1 1 Start the Web browser 2 Enter the IP address of the unit as the URL 3 During initial installation confirm any security questions that appear Protected network If a RADIUS server is used for network access control 802 1x authentication the unit must be configured first To configure the unit connect it directly to a computer using a network cable and configure ...

Page 33: ...ssible to control peripheral devices if necessary Resolving problems The following table is intended to help identify the causes of malfunctions and correct them where possible Malfunction Possible causes Solution No image transmission to remote location Defective camera Connect a local monitor to the camera and check the camera function Faulty cable connections Check all cables plugs contacts and...

Page 34: ...the LAN Check the data transmission with ping The maximum number of connections has been reached Wait until there is a free connection and call the transmitter again No audio transmission to remote station Hardware fault Check that all connected audio units are operating correctly Faulty cable connections Check all cables plugs contacts and connections Incorrect configuration Check audio parameter...

Page 35: ...change the IP address Control of cameras or other units is not possible The cable connection between the serial interface and the connected unit is not correct Check all cable connections and ensure all plugs are properly fitted The interface parameters do not match those of the other unit connected Make sure that the settings of all units involved are compatible The unit is not operational after ...

Page 36: ...f the ActiveX components JVM not installed on your computer or not activated Install JVM Web browser contains empty fields Active proxy server in network Create a rule in the local computer s proxy settings to exclude local IP addresses The camera LED flashes red Firmware upload failed Repeat firmware upload 36 en Troubleshooting DINION IP 7000 HD 2014 09 v1 0 AM18 Q0674 Bosch Security Systems ...

Page 37: ...he network Check the cable connections in this case The device is not correctly integrated into the network Check the IP address subnet mask and gateway address Customer service If a fault cannot be resolved please contact your supplier or system integrator or go directly to Bosch Security Systems Customer Service The version numbers of the internal firmware can be viewed on a service page Please ...

Page 38: ...rial interface on the computer Configuring the Terminal Before the terminal program can communicate with the camera the transmission parameters must be matched Make the following settings for the terminal program 19 200 bps 8 data bits No parity check 1 stop bit No protocol Command Inputs After the connection has been established you must log on to the camera to access the main menu Other submenus...

Page 39: ...ew IP address 5 Enter the desired IP address and press Enter The terminal program displays the new IP address 6 Use the displayed commands for any additional settings you require Note You must reboot to activate the new IP address a new subnet mask or a gateway IP address Reboot Briefly interrupt the power supply to the camera for a reboot disconnect the power supply and switch on again after a fe...

Page 40: ... parts Refer all repairs to suitable qualified specialists Reset Use the factory reset button to restore the unit to its original settings Any changes to the settings are overwritten by the factory defaults A reset may be necessary for example if the unit has invalid settings that prevent it from functioning as desired 4 5 6 4 5 6 1 2 3 1 2 3 MENU CVBS µSD E T H P o E D A T A A L A R M 9 9 1 9 2 9...

Page 41: ...ctronic and electrical appliances which have reached the end of their working life must be collected and disposed of separately from household waste material Separate collecting systems are usually in place for disused electronic and electrical products Please dispose of these units at an environmentally compatible recycling facility per European Directive 2012 19 EU 10 10 1 10 2 DINION IP 7000 HD...

Page 42: ...onsumption 4 8 W 6 W IVA 12 VDC 8 4 W 10 8 W IVA 24 VAC 7 2 W 8 4 W IVA PoE 48 VDC PoE IEEE 802 3af 802 3at Type 1 Sensor Type 1 2 7 inch CMOS Pixels 1952 x 1092 2 03MP Video performance Sensitivity 3200K reflectivity 89 F1 2 30IRE Color 0 22 lx 0 022 fc Mono 0 05 lx 0 005 fc Dynamic range 76 dB Wide Dynamic Range 92 dB with iAE 11 11 1 42 en Technical data DINION IP 7000 HD 2014 09 v1 0 AM18 Q067...

Page 43: ...e IP IBP IBBP Encoding interval 1 to 30 25 ips Resolutions H x V 1080p HD 1920 x 1080 960p HD 4 3 cropped 1280 x 960 720p HD 1280 x 720 Upright 9 16 cropped 400 x 720 D1 4 3 cropped 704 x 480 480p SD Encoding 704 x 480 Displayed 854 x 480 432p SD 768 x 432 288p SD 512 x 288 240p SD Encoding 352 x 240 Displayed 432 x 240 144p SD 256 x 144 DINION IP 7000 HD Technical data en 43 Bosch Security System...

Page 44: ...1 30 1 25 to 1 15000 selectable Default shutter Backlight compensation Off Auto Contrast enhancement On off Sharpness Sharpness enhancement level selectable Privacy Masking Four independent areas fully programmable Video Motion Analysis Motion or IVA option 44 en Technical data DINION IP 7000 HD 2014 09 v1 0 AM18 Q0674 Bosch Security Systems ...

Page 45: ...n 6 W 12 VDC 10 8 W 24 VAC 8 4 W PoE 48 VDC PoE IEEE 802 3af 802 3at Type 1 Sensor Type 1 3 inch CMOS Pixels 2048 x 1536 3MP Video performance Sensitivity 3200K reflectivity 89 F1 2 30IRE Color 0 25 lx 0 025 fc Mono 0 08 lx 0 008 fc Dynamic range 90 dB High Dynamic Range HDR 106 dB HDR with iAE 11 2 DINION IP 7000 HD Technical data en 45 Bosch Security Systems 2014 09 v1 0 AM18 Q0674 ...

Page 46: ...e IP IBP IBBP Encoding interval 1 to 30 25 ips Resolutions H x V 1080p HD 1920 x 1080 960p HD 4 3 cropped 1280 x 960 720p HD 1280 x 720 Upright 9 16 cropped 400 x 720 D1 4 3 cropped 704 x 480 480p SD Encoding 704 x 480 Displayed 854 x 480 432p SD 768 x 432 288p SD 512 x 288 240p SD Encoding 352 x 240 Displayed 432 x 240 144p SD 256 x 144 46 en Technical data DINION IP 7000 HD 2014 09 v1 0 AM18 Q06...

Page 47: ...ff Backlight compensation Off On iAE Contrast enhancement On off Noise reduction Intelligent Dynamic Noise Reduction iDNR with separate temporal and spatial adjustments Sharpness Sharpness enhancement level selectable Privacy Masking Four independent areas fully programmable Video Motion Analysis Intelligent Video Analysis IVA DINION IP 7000 HD Technical data en 47 Bosch Security Systems 2014 09 v...

Page 48: ...8 W 6 W IVA 12 VDC 8 4 W 10 8 W IVA 24 VAC 7 2 W 8 4 W IVA PoE 48 VDC PoE IEEE 802 3af 802 3at Type 1 Sensor Type 1 3 inch CMOS Pixels 1312 x 1069 1 4MP Video performance Sensitivity 3200K reflectivity 89 1 60 sec shutter time F1 2 30IRE Color 0 017 lx 0 0017 fc Mono 0 0057 lx 0 00057 fc Dynamic range 84 dB WDR 100 dB WDR with iAE 11 3 48 en Technical data DINION IP 7000 HD 2014 09 v1 0 AM18 Q0674...

Page 49: ...ture IP IBP IBBP Encoding interval 1 to 60 50 ips Resolutions H x V 720p HD 1280 x 720 1024p 5 4 cropped 1280 x 1024 30p max no IVA Upright 9 16 cropped 400 x 720 D1 4 3 cropped 704 x 480 480p SD Encoding 704 x 480 Displayed 854 x 480 432p SD 768 x 432 288p SD 512 x 288 240p SD Encoding 352 x 240 Displayed 432 x 240 144p SD 256 x 144 DINION IP 7000 HD Technical data en 49 Bosch Security Systems 20...

Page 50: ...mpensation Off On iAE BLC Contrast enhancement On off Noise reduction Intelligent Dynamic Noise Reduction iDNR with separate temporal and spatial adjustments Sharpness Sharpness enhancement level selectable Privacy Masking Four independent areas fully programmable Video Motion Analysis Intelligent Video Analysis IVA 50 en Technical data DINION IP 7000 HD 2014 09 v1 0 AM18 Q0674 Bosch Security Syst...

Page 51: ...e Audio 1 x mono line in 1 x mono line out connector 3 5 mm stereo jack signal line in 12 kOhm typical 1 Vrms max signal line out 1 Vrms at 1 5 kOhm typical Alarm 2 inputs connector Clamp non isolated closing contact activation voltage 5 VDC to 40 VDC 3 3 VDC with DC coupled 22 kOhm pull up resistor Relay 1 output connector Clamp voltage 30 VAC or 40 VDC Maximum 0 5 A continuous 10VA Data port RS ...

Page 52: ...NTP SNTP SNMP V1 MIB II 802 1x DNS DNSv6 DDNS DynDNS org selfHOST de no ip com SMTP iSCSI UPnP SSDP DiffServ QoS LLDP SOAP Dropbox CHAP digest authentication Encryption TLS 1 0 SSL DES 3DES AES optional Ethernet 10 100 Base T auto sensing half full duplex Connectivity ONVIF Profile S Auto MDIX Software Unit Configuration Via web browser or Configuration Manager Firmware update Remotely programmabl...

Page 53: ...78 x 66 x140 mm 3 07 x 2 6 x 5 52 inch without lens Weight 690 g 1 52 lb without lens Color RAL 9007 Metallic Titanium Tripod Mount Bottom isolated and top 1 4 inch 20 UNC Environmental Operating Temperature 20 C to 55 C 4 F to 131 F Operating Temperature IVA 20 C to 50 C 4 F to 122 F Storage Temperature 30 C to 70 C 22 F to 158 F Operating Humidity 20 to 93 RH Storage Humidity up to 98 RH DINION ...

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Page 56: ...Bosch Security Systems B V Torenallee 49 5617 BA Eindhoven The Netherlands www boschsecurity com Bosch Security Systems B V 2014 ...

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