D9412G/D7412G/D7212G Installation & Troubleshooting Quick Reference Guide
Page 10
© 2004 Bosch Security Systems, Inc.
43700F
D9412G/D7412G/D7212G
Troubleshooting
Symptom
Diagnosis
Remedy
SERVC GND FAULT
appears in
command center displays.
The panel has
detected an earth
ground fault.
Follow the steps in Section 3.16.1 Procedure for
Isolating Earth Ground Faults on page 20. See Section
3.5 Connecting Earth Ground in the D9412G/D7412G
Operation and Installation Guide (P/N: 43488).
SERVC KEY PAD
appears at
other command centers
connected to the panel.and the
panel transmits an
SDI
FAILURE
report to the receiver.
The panel has lost
contact with a
supervised command
center.
Pressing [ESC] silences the buzzer. The displays clear
when contact with the missing Command Center
restores.
SERVC 9210 #n
appears at the
other command centers
connected to the panel and the
panel transmits
an SDI
FAILURE ##
report to the
receiver.
The panel has lost
contact with a
D9210B Access
Interface Module.
Check the wiring for opens, grounds, or shorts.
SERVC PH LINE #1
(or
SERVC PH LINE #2
if two
lines are used) appears in
command center displays.
The panel has
detected a phone line
as faulted.
See Section 3.5 Phone Line Trouble on page 11.
See Section 6.8 Phone Line Monitor in the
D9412G/D7412G Operation and Installation Guide
(P/N: 43488) for a complete description.
SERVC PRINTER
appears in
command center displays.
The panel has lost
contact with a
supervised printer.
Pressing [ESC] silences the buzzer. The displays clear
when contact with the missing printer restores.
Table 4 (cont’d): Troubleshooting Problems Found During Self Diagnostics
3.3
Problems Programming the Panel
Before attempting to program the panel, become familiar with the basic operation of the D5200 programmer. See the D5200
Operation Manual (P/N: 74-06176-000). If problems are still experienced, check for the symptoms below:
Symptom
Diagnosis
Remedy
The programmer is
not correctly
connected to the
panel.
Verify that the data/power cord is plugged into the
COMMUNICATOR port on the D5200.
Verify that the data/power cord is plugged securely
into the panel’s Programmer Connector.
Check each conductor in the data/power cord for
continuity.
The programmer
displays
PLUG IN PANEL
when you
press [SEND] or [RECEIVE].
AC induction
through the on-board
point sensor loops,
the DATA bus, or the
ZONEX bus.
Verify a proper earth ground at Terminal 10.
Disconnect on-board point sensor loops, the DATA
bus (Terminals 30 & 31), and the ZONEX bus
(Terminals 25 – 28).
After plugging in the
programmer, the panel transmits
SDI TROUBLE
reports for
supervised SDI devices (command
centers, Printer Interface
Modules, etc.). All SDI devices
stop operating.
You must lock the
rest pin when
programming the
panel with a D5200.
Lock the reset pin.
Table 5: Troubleshooting Problems Programming the Panel
