Home Connect™
en-us
17
a
If the connection is successful, flashes in the sub-
menu setting display.
5.
If the submenu display shows , the appliance was un-
able to establish a connection to the WLAN home net-
work (Wi-Fi).
‒
Check whether the appliance is located within the
range of the WLAN home network (Wi-Fi).
"Checking the signal strength", Page 17
‒
Repeat the process.
10.3 Connecting the appliance to the
Home Connect™ app
If you have automatically connected your appliance to
your WLAN home network (Wi-Fi), you can connect your
appliance to the Home Connect™ app.
Requirements
¡
The appliance is connected to the WLAN home network
¡
The Home Connect™ app has been installed on your
mobile device.
1.
Press
.
a
lights up and the submenu display shows .
2.
Press
/
(Submenu) repeatedly until the submenu
display shows and the submenu setting display
shows .
3.
Press
(Submenu setting).
a
The submenu setting display shows an animation.
4.
Follow the instructions in the Home Connect™ app until
the process is complete.
a
If the connection is successful, the submenu setting dis-
play shows .
5.
If the submenu setting display shows , the appliance
was unable to establish a connection to the Home Con-
nect™ app.
‒
In the Home Connect™ app, check whether the mo-
bile device is connected to the WLAN home network
(Wi-Fi).
‒
Repeat the process.
6.
If the submenu setting display shows , reset the
10.4 Checking the signal strength
You should check the signal strength if no connection
could be established.
1.
Press
.
a
lights up and the submenu display shows .
2.
Press
/
(Submenu) repeatedly until the submenu
display shows .
a
The submenu display shows a value between setting
(no reception) and (full reception).
3.
Press
.
Note: The signal strength should be at least .
Improving the reception
If the signal strength is too weak, the connection may be
interrupted.
▶
Carry out one of the solution options:
‒
Place the router and refrigerator closer together.
‒
Ensure that the connection is not interfered with by
screening walls.
‒
Install a repeater to strengthen the signal.
10.5 Installing updates for the Home Con-
nect software
The appliance searches for updates to the Home Con-
nect™ software at regular intervals.
Note: If updates are available, the submenu display
shows .
To cancel the update and reset the submenu display to
the set temperature, press any touch field.
1.
Press
.
a
lights up and the submenu display shows .
2.
Press
/
(Submenu) repeatedly until the submenu
display shows and the submenu setting display
shows .
3.
Press
(Submenu setting).
a
The submenu setting display shows an animation.
a
The update is installed.
a
The control panel is locked during the installation.
a
If the installation is successful, the submenu setting dis-
play shows .
4.
If the submenu setting display shows , the appliance
was unable to install the update.
‒
Repeat the process at a later point.
5.
If the update cannot be completed after several at-
tempts, contact customer service
.
10.6 Resetting the Home Connect™ settings
If your appliance experiences connection problems with
the WLAN home network (Wi-Fi) or your appliance wants
to log into a different WLAN home network (Wi-Fi), you
can reset the Home Connect™ settings.
1.
Press
.
a
lights up and the submenu display shows .
2.
Press
/
(Submenu) repeatedly until the submenu
display shows and the submenu setting display
shows .
3.
Press
(Submenu setting).
a
The submenu setting display shows an animation for
approximately 15 seconds.
a
The submenu setting display then shows .
a
The Home Connect™ settings have been reset.
4.
Press
.
10.7 Remote diagnostics
The Customer Service can access your appliance via Re-
mote Diagnostics if you ask them to do so, if your appli-
ance is connected to the Home Connect™ server and if
Remote Diagnostics is available in the country where you
are using the appliance.
Tip: Further information and details about the availability
of Remote Diagnostics in your country can be found in the
Service/Support section of your local website: www.home-
connect.com
