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WARRANTY CLAIM PROCEDURE
To ensure quick processing of your case, please observe the following instructions: Please
have the till receipt and the item number (S/N: 12345) available as proof of purchase.
You will find the item number as a sticker on the rear or bottom of the appliance. If
malfunctions or other defects occur, please contact our customer service listed either by
telephone or by email.
If you request any further assistance, please contact us:
Customer service: [email protected]
1-888-965-8032
This product must not be disposed together with the domestic waste. This product has to
be disposed at an authorized place for recycling of electrical and electronic appliances. By
collecting and recycling waste, you help save natural resources, and make sure the product
is disposed in an environmental friendly and health way.
ENVIRONMENT FRIENDLY DISPOL
TROUBLESHOOTING
If Hand Mixer malfunctions or fails to operate, first try the solutions suggested here and
possibly avoid the cost of service.
1. Is the Hand Mixer plugged in?
2. Is the fuse in the circuit to the Hand Mixer in working order? If you have a circuit
breaker box, make sure the circuit is closed.
3. Try unplugging the Hand Mixer, then plug it back in.
If the problem cannot be fixed with the steps provided in this section, then contact
bonsenkitchen.com or an Authorized Service Center.
See the “Warranty and service” section for additional details. Do not return the Hand
Mixer to the retailer – they do not provide service.
