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10.0 - TROUBLESHOOTING
The following information is intended to serve as an aid in identifying and correcting defects and faults. In
some cases, such problems may be caused by the plant or machine onto which the gear unit is assembled,
and hence, the cause and eventual solution can be found in the Manufacturer’s technical documentation for
the machine/plant in question.
PROBLEM
CAUSE
SOLUTION
Bearing temperature too high
Oil level too low
Top up oil level
Oil too old
Replace oil
Defective bearings
Contact authorised workshop
Operating temperature too high
Oil level too high
Check oil level
Oil too old
Replace oil
Impurities in oil
Replace oil
Abnormal running noise
Gears damaged
Contact authorised workshop
Bearing axial backlash too high
Contact authorised workshop
Bearings defective or worn
Contact authorised workshop
Service load too high
Correct service load to nominal
values given in Sales Catalogue
Impurities in oil
Replace oil
Abnormal noise at gear unit
mounting
Mounting bolts loose
Tighten down to specified torque
Mounting bolts worn
Replace bolts
Oil leaks
Oil level too high
Check oil level
Casing/coupling seals inadequate
Contact authorised workshop
Gaskets worn
Contact authorised workshop
Gear unit does not run or runs
with difficulty
Oil viscosity too high
Replace oil (see table of recom-
mended lubricants)
Oil level too high
Check oil level
Service load too high
Redesign drive for actual
service load
Output shaft does not turn with
motor running
Gears damaged
Contact authorised workshop
Summary of Contents for A 10
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