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Troubleshooting
The design of the appliance ensures a trouble-free operation and a long lifetime.
If a malfunction stills occurs, then check if these may be the result of an operating error.
error
Possible cause
Remedy
The cooking hob cannot be turned on.
The power supply has been interrupted.
- Check the circuit breaker of the appliance.
- Using another electrical appliance, check
whether there is a problem with the power
supply.
The buttons are no longer reacting.
The child lock is active.
- Unlock the control panel.
The buttons react very poorly during
contact.
The button surface is damp. You are touching the but-
ton surface with your finger tips.
- Ensure that the area of the button is dry and
- that you use the tip of your finger for the
operation.
The glass surface is scratched.
You are using rough, uneven cookware and/or an ag-
gressive abrasive cleaner or sharp metal utensils.
- Only use cookware with an even bottom,
see
Selectiing the right cookware.
- See
cleaning.
A quiet humming is heard when a high
power setting is selected.
That is caused by the induction technology.
This does not refer to any error.
The noise should disappear as soon as the
power setting has been reduced.
Ventilation noises can be heard.
The appliance has a filter to prevent overheating of the
electronics. The fan will still continue to run for a few
seconds after the appliance has been shut off.
This does not refer to any error. Do not
switch off the power supply while the fan is
running.
Cookware doesn’t get hot.
The appliance cannot recognize the cookware. The
cookware is not suitable for induction, is too small for
the cooking zone or is not centered on the cooking
zone.
- Use cookware suitable for induction, see
Selecting the right cookware.
- Ensure that the cookware fits onto the cook-
ing zone and that it is centered.
NOTe:
Should you still have problems with your device after following the steps above, please contact your distributor or an authorized specialist.
In the case of a malfunction, the induction hob will automatically go into safety mode and the respective error code will be shown:
error code
Possible cause
Remedy
F0
Fan has failed.
Consult specialist company.
F3-F8
Power unit has failed.
Restart the stovetop after the temperature returns to normal.
Contact a specialist company if necessary.
F9-FE
Temperature sensor IGBT has failed.
Restart the stovetop after the temperature returns to normal.
Contact a specialized company if necessary.
E1/E2
Problem with power supply.
Make sure that your supply voltage is ok.
Contact specialized company if necessary.
E3/E4
Overheating.
Check the pot.
Restart the stovetop after the temperature returns to normal.
Contact a specialized company if necessary.
E5/E6
Bad heat dissipation.
Restart the stovetop after the temperature returns to normal.
Contact a specialized company if necessary.
Technical Data
Model: ............................................................................................................................................................................................................................EBK 959
Power supply: ....................................................................................................................................................................220-240 V~ / 400 V 3 N~, 50/60 Hz
Power consumption: ..............................................................................................................................................................................6400-7200 W / 7000 W
Protection class: .......................................................................................................................................................................................................................... I
Unit size H x L x W: .....................................................................................................................................................................................6.0 x 59.0 x 52.0 cm
Built-in size L x W: ...............................................................................................................................................................................................56.0 x 49.0 cm
Net weight: ...........................................................................................................................................................................................................approx. 10.0 kg
The right to make technical and design modifications in the course of continuous product development remains reserved.
This device has been tested according to all relevant current CE guidelines, such as electromagnetic compatibility and low voltage directives, and has
been constructed in accordance with the latest safety regulations.
