BG500 series
Appendix : Error Code
Ⅰ
23
Appendix I: Error Code
Code Meaning
Description
3915
Non-existent
address
Possible cause:
1. The user forgets to input the receiving cell
phone number.
2. The user forgets to input the receiving E-mail
address.
Suggestion:
1. Check the MMS settings, input all the
necessary parameters.
3919
File not found
Possible cause:
1. The file means the image file. It shows that
the system can’t find the image file when
sending the MMS. When the system is
unstable, it may happen (very small
probability).
Suggestion:
1. When the GSM and GPRS signal are both OK,
please resend again.
2.When the GSM and GPRS signal are poor,
please change a place to try again.
3.If 1 and 2 do not work and the error code 3919
always appears, please send the camera back
for repairs.
3926
3927
3928
MMS busy;
Sending MMS
stopped;
Sending MMS
busy
Possible cause:
When start a new MMS sending procedure,
the previous MMS sending is not finished,
so it will show these information. This is an
internal use error, we have the correct
programmer design, so it won’t happen on
the consumer’s side.
Suggestion:
If it always show 3926, 3927 or 3928, maybe
there is a hardware defect, please send camera
back for repair (very small probability).
Possible cause:
