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United States Headquaters 

–

 468 S. San Dimas Ave., San Dimas, CA 91773 

Toll Free: (800) 355 0895 | Tel: (909) 305 8889 | Fax: (909) 305 0999 
Bolide Technology Group is an ISO 9001:2015 Certified Company 

www.bolideco.com 

 

 

Possible cause 2: The device is being upgraded, but progress is not displayed 

Solution: 

Controls mismatch IE page and consequently progress is not displayed. Re-download and install controls. For 

installation process, refer to the User Manual. 

 

3

、

 

Device Search and sVMS search software cannot search the device 

Possible cause 1: Whereas Device Search and CMS software searches device network information across network segment 
using multicast protocol; while firewall does not allow pass of multicast data package, so device network information 
cannot be searched. 

Solution: 

Close firewall. 

Possible cause 2: Device and server are not in the same LAN 

Solution: 

Detect network and ensure device and server are in the same LAN 

 

4

、

 

Log in to the device, but no parameters can be modified

 

Possible cause: Other people than administrator log in to the device 

Solution: 

Please log in to the device using administrator permission 

 

5. What if password is forgotten?

 

Solution: 

Search the device using special reset tools and select the device of which password is forgotten. The device will 

restore factory settings by "Factory reset". Default IP: 192.168.1.88 Default username and password: admin/admin 

 

6. After device is successfully upgraded, log in to the device again and abnormalities are displayed in the IE interface.

 

Possible cause: IE layout is changed, cache data is called while logging in to the device again and consequently layout is 
abnormal 

Solution: 

Open the browser, click on "Tool", select "Internet option" and click on "Delete file" in "Internet temporary file" 

to delete ID cache. 

8.

 

Body temperature value is not displayed in the interface 

Possible cause: Recognition mode is set as face recognition 

Solution: 

Change mode to temperature detection or face + temperature detection

 

9.

 

The measured temperature is inaccurate 

Summary of Contents for BN2600-ACTC

Page 1: ...User Manual BN2600 ACTC User Manual ...

Page 2: ...stem reliable and stable Support IE Edge Firefox Chrome Safari etc web browser with multi language GUI Windows Linux SDK and HTTP protocol 7 inch IPS high resolution displayer Built in multi language speaker IP34 MTBF 50000 H Support 19200 faces database and 100000 face recognition records Support one Wiegand output one alarm I O output for access control Free professional VMS to export data atten...

Page 3: ...User Manual Dimension cm Connection Diagram ...

Page 4: ...me admin password admin Pic 1 Remind Don t forget to change password after log in and write down the password to avoid forgetting 2 Main Interface The main interface is shown as Pic 2 Pic 2 3 Settings 3 1 System Parameter 3 1 1 System Information The setup interface of system information and basic parameters of the access control camera are shown as Pic 3 1 1 ...

Page 5: ...Device language After other languages are selected close web browser and log in to device again 3 1 2 User Management The setup interface of user management of the access control camera is shown in Pic 3 1 2 Pic 3 1 2 Three users can be set for every access control camera one is administrator and two are ordinary users All functions and parameters of access control camera can be set by three users...

Page 6: ...of device Update using time server After this function is enabled the access control camera will check the clock of the access control camera using NTP server at fixed time according to set time zone Synchronize with local computer Click on Synchronize with local computer and device date and time will be synchronous with computer date and time Manual settings Click on manual settings to set up dev...

Page 7: ...nected to a public network through Router gateway IP should be set as Router IP of the public network Physical address MAC address of access control camera it cannot be modified by client DNS address DNS address If DNS is unknown 8 8 8 8 can be adopted After parameter settings click on Save and restart the device to validate them Note After network parameters are modified and saved the device will...

Page 8: ... scanning device image of devices can be viewed by mobile APP Mobile apps is ikan 3 1 7 Face Recognition Parameter Settings Enable It is used to enable face recognition algorithm Face recognition can be conducted and other parameter settings can be validated only when Enable is ticked It is ON by default ...

Page 9: ...tivity Setting range 0 10 Sensitivity refers to sensitivity of face recognition When sensitivity is too high it may snapshot the same face repeatedly or snapshot by mistake If sensitivity is too low it might cause miss snapshot The best sensitivity setting is 3 5 Capturing mode Single mode Set together with Capture times and Frame interval ...

Page 10: ...will not be measured Minimum pixel of face recognition Setting range 30 300 When face pixel in the screen is greater than the set value minimum pixel of face recognition face will not be captured Face scenario This parameter is used to adopt different face exposure strategies for different application scenarios There are two types of application scenarios Ordinary scenario and lobby scenario Defau...

Page 11: ...choosing live first it detects a living object first before taking temperature Default Speed First 3 1 8 Face Recognition Alarm Settings Alarm of white list and VIP list can be set Pic 3 1 8 1 Alarm switch ON or OFF is optional it is ON by default Alarm of white list and VIP list ON or OFF is optional White List and VIP list alarm it is ON by default IO output IO output type is optional continuous...

Page 12: ... not then stopped and recognition failed Single face recognition is recommended for access control camera Always Identifying Will always match the list information till the recognition success Contrast similarity Select similarity of face contrast If the set contrast similarity is too low error may occur contrast similarity is 75 by default ID Card similarity Select ID Card contrast similarity If ...

Page 13: ...oor Open or Close is optional in case of high temperature alarm It is Close by default If it is set as Open even high temperature will still opens the door Temperature threshold Temperature threshold can be set If temperature exceeds the threshold when contrast mode includes temperature detection an alarm will be given Temperature threshold is 37 3 by default Temperature unit Celsius or Fahrenheit...

Page 14: ...on mode only will not activate Wiegand output White light control Can set white light always ON or OFF or set a time schedule or when screen backlight is off it will be off when no motion is detected Default White light is normally on Pic 3 1 9 3 Screen display mode Can set the screen display always ON or screen display closed when there is nobody Default Screen display is closed within 10s if the...

Page 15: ...re many visitors in the application field and fast pass is priority Comparison record storage can be selected as close in case some application needs protection of privacy and will not allow to store the comparison records Default setting is open 3 1 10 Device Information Pic 3 1 10 It is used to display current device information 3 1 11 Factory Reset The setup interface of factory reset of the ac...

Page 16: ...8 1 88 by default User name Tick to restore default user name and password It is admin admin by default 3 1 12 Device Restart The setup interface of device restart of the access control camera is shown in Pic 3 1 12 Pic 3 1 12 Automatic system restart Select a time to restart the device automatically Manual system restart Click to enter a password according to prompt message to restart the device ...

Page 17: ... and output Volume can be adjusted here 3 2 Server Parameter Set up relevant server parameters in the menu as shown in Pic 3 2 picture version is HTTP version V1 1 14 by default HTTP version can be modified according to actual need The device will be restarted after modification Pic 3 2 Enable Switch of face push server ...

Page 18: ...r management permission verification is enabled If is disabled by default Heartbeat Switch for whether to upload heartbeat information Heartbeat information interval Heartbeat interval time unit Second Heartbeat information push address Server address receiving heartbeat information User defined device ID Device ID device number can be viewed in system information HTTP version HTTP version can be ...

Page 19: ...th should be selected as suggested Picture upload Picture upload is optional among face picture background picture and list picture Re upload times Re upload times when contrast record is not uploaded successfully It is 0 by default Registration Switch for whether to upload registration information Registration information upload address Server address receiving registration information Heartbeat ...

Page 20: ...n in Pic 3 4 Pic 3 4 Upgrade Click on Browse to select a correct upgrade file core file suffix is uot and click on Upgrade for upgrade Percentage will be displayed in this process and the access control camera will be restarted automatically after upgrade Log in to the device again enter the software upgrade page and check whether core version is the version upgraded Important 1 Please ensure powe...

Page 21: ... name using the name input box below Repeated ID number search Carry out search according to repeated ID number Repeated access card number search Carry out search according to repeated access card number 2 Add white list by Add list as follows Pic 4 1 2 Step 1 Click on Add list Step 2 Click on Browse and select a picture to be imported according to storage path Step 3 Select access card number ge...

Page 22: ...rd number automatic generation and manual input Step 3 Select type of list to be imported Step 4 Click on Save 5 Contrast Record Contrast record list includes head portrait existing picture or stranger s on site picture name number list body temperature time and details Details include similarity visit times first visit time mask use condition and body temperature detection result details of stran...

Page 23: ...ttendance time and any time of a week can be set as workday 2 Query condition 1 Period query Enter any period to query attendance record of the designated period 2 Attendance query Select any state to query attendance record of the designated state 3 Name and number query Enter name and number of any existing person to query name and number of the designated person ...

Page 24: ...e and network failure arising from PC virus until Ping can be connected using PC Possible cause 2 IP address is occupied by other devices Solution Disconnect access control camera and network connect access control camera and PC and log in to the access control camera to modify IP address Possible cause 3 IP address is in a different subnet Solution Check settings of server IP address subnet mask ...

Page 25: ...are in the same LAN 4 Log in to the device but no parameters can be modified Possible cause Other people than administrator log in to the device Solution Please log in to the device using administrator permission 5 What if password is forgotten Solution Search the device using special reset tools and select the device of which password is forgotten The device will restore factory settings by Facto...

Page 26: ...face picture e g Mask is not worn face whose measured temperature is lower than 34 is captured several times Solution Wait patiently until voice broadcast is completed stop mask detection or effectively detect body temperature once 12 After the same person is contrasted or temperature is measured return to the interface record disappears and recognition and detection still fail Possible cause Face...

Page 27: ...d D is number of days of video Size of video file per hour of single path image R B 8 1000 3600 Size of video file per day 24h of N path image R B 8 1000 3600 24 N Size of video file per D days of N path image R B 8 1000 3600 24 D N General H 264 coder and decoder storage capacity of 24h video of 1 million pixel camera is about 13G that of 1 3 million pixel camera is about 17G and that of 2 millio...

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