Boca EXPRESS 14.4, User Manual, Page: 4 / 52

On-Line EXPRESS
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On-Line Support!
CompuServe: GO BOCA
Internet:
email: support@boca.org
on the World-wide WEB:
http://www.boca.org
Standard Free
Technical Support
407-241-8088
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Technical
Support Fax
407-997-0918
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Automated
Fax Retrieval System
407-995-9456
Priority Service
900-555-4900
($2 per minute)
Boca BBS
407-241-1601
The Standard Free Technical
Support number is for quick
answers to specific inquiries on
product features and technical
questions (call 407-241-8088; M-
F, 8 am to 6:30 pm EST). Direct
access to technical support
representatives is provided on a
limited basis. If you require
immediate attention or in-depth
help with the installation of the
product, please call our 900-
priority support number for
service. This number gives you immediate access to senior-level
technicians. The number is 900-555-4900. You will be charged $2.00 per
minute. The charges will appear on your next phone bill.
Damaged or Missing Items
We use many world-class quality assurance programs to ensure the
product you purchased is of the highest caliber. Sometimes, however, a
component may be missing from the box, or is damaged or corrupt in
some way. If this happens, immediately return the entire package to
your place of purchase so you may exchange it for a new one. Your
dealer should be able to provide you with an exchange far more quickly
than by contacting us directly. If for some reason you are unable to
return the product directly to its place of purchase, refer to the
“Servicing Your Product” and “Warranty” sections in this manual for
instructions.