E.
Warranty policy
The B.BOX™ Blue Light LED epi-illuminator is warranted against defects and
workmanship for a period of one year. Any defect which occurred within the
warranty period will be repaired or defective part replaced by SMOBiO without
charge. However under the following circumstances the warranty will be specifically
excluded:
User failed to register for warranty or unable to provide proof of purchase
Improper usage by the user
Unauthorised modification and replacement of parts by an unauthorised party
Damage caused by substituting alternative parts supplied by an unauthorised
party
Damage caused by accident or misuse
Damage caused by disaster
Corrosion caused by improper solvent or sample
F.
Trouble Shooting
Listed below are possible problems, as well as recommended solutions. If you
cannot resolve the problem, call SMOBiO, Inc. or representative distributor or mail
to:
for services.
Problem
Causes
Solutions
Leakage of the
working area
Excessive pressure being
applied to the surface or
improper use of organic
solvent in cleaning.
Contact the local distributor
for services.
Malfunctioning
LED modules
If the LED modules is not
working properly.
Do not attempt to replace
parts of the B-BOX
TM
Blue
Light LED epi-illuminator
which will nullify the
warranty of the product.
Contact the local distributor
for services.
High background
Excessive background may
be caused by residual
staining material.
Contaminants within the
electrophoresis running
buffer may cause local
deposition of staining
material on the gel
resulting in undesired
background signals.
Sufficiently drain the DNA or
protein gel prior to its
visualization or briefly
destain the gel can greatly
reduce background signal.
Thoroughly drain off running
buffer or a quick rinse with
deionized water.
Refer to the manufacture’s
instruction manual of the dye
www.bocascientific.com • (781) 686-1631 • [email protected]
