bObsweep PetHair Plus WPP56001, Owner'S Manual, Page: 89 / 93

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13. Bob is telling me there’s “something funny going on” with one of his parts. How
can I fix this?
Bob let’s you know the specific reason his work has been interrupted. If “something
funny” is going on with one of Bob’s parts, consult the Troubleshooting section on
page 59 for solutions.
14. What is the best way to clean Bob’s wheels?
Use the cleaning tool or compressed air to clear the creases of the wheels. You
may also wipe the sides and bottoms of the wheels as they spin during checkup
mode ( see page 70 ).For a more thorough clean, you may remove Bob’s wheels
completely. Visit owners.bobsweep.com for a video guide on this process.
15. My Bob just stopped cleaning and his screen turned off. What do I do next?
It’s possible Bob is on standby mode. If this is the case, press any button on
his cover or remote to wake him. If this doesn’t work, try flipping Bob’s power
switch OFF and ON again. If this does not solve the problem, Bob might need
a mainboard reset. To do so, flip his power switch OFF and plug the charging
adapter directly into the inlet above his power switch. Let him charge for at least
2 hours to fully refresh his system.
16. I have a question and need to contact Bob’s support team. How do I do that?
You can reach us by phone or e-mail. Call us for toll-free for support in Canada and
the United States at 1-888-549-8847 , or e-mail us at support@bobsweep.com .
Our hours are Monday – Friday 9 am – 5 pm, PST.
To watch Bob’s how-to videos, order parts, and connect with your extended
bObsweep family members, visit owners.bobsweep.com .