Bob’s Space Racers® Inc. © 2017
7-1
Chapter 7: Service
7.1 Calling for Service
7.1.1
When calling for service, please check the service manual first. You may find a solution to
your problem within this manual.
7.1.2
Please make sure you have the serial number of the game ready when you call.
7.1.3
If this is a repeat call, please tell the service technician that you have made a previous call
regarding this problem. This way we will be able to retrieve the history on your game allowing us to
efficiently serve you better.
7.1.4
Please retain serial number for your product. This may be requested for warranty repairs.
7.1.5
If at all possible, please call us from and with access to the game as we may need you to check
certain things on the game while we are on call with you.
IF YOU HAVE ANY
QUESTIONS OR COMMENTS
PLEASE CALL BSR.
BSR’s Parts Contact Info
Phone: 1-(386) 677-0761
Opened: Monday – Friday
Office Hours: 8:30AM – 5:00PM EST
E-mail: [email protected]
EXCLUDING HOLIDAYS
BSR’s Tech Contact Info
Phone: 1-(386) 677-0761
Opened: Monday – Friday
Office Hours: 8:30AM – 5:00PM EST
Has afterhours support, charges may apply.
E-mail: [email protected]
EXCLUDING HOLIDAYS
Visit Our Website for More Information
WWW.BOBSSPACERACERS.COM
A great resource on our website is the C
USTOMER
“SUPPORT” page.
