BMW M3 Convertible, Owner'S Manual

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146
Giving and receiving assistance
Receiving assistance
The BMW Group's Mobile Service
offers you 24-hour assistance in the
event of a breakdown, even on week-
ends and holidays.
The telephone numbers of the Mobile
Service control center in your country
are listed in the Contact brochure.
If your vehicle has the necessary equip-
ment, you can contact the Mobile Ser-
vice or issue an emergency call using
buttons in the interior rearview mirror.
When an emergency call is initiated, a
telephone connection is established
with the BMW Assist response center.
Fold down the cover.
1 Emergency call
2 Mobile Service
Requirements for initiating an emer-
gency call or contacting Mobile Service:
>
Ignition key in position 1 or higher
>
The car phone must be registered
with a mobile network
>
The emergency call system must be
operational.
Initiating an emergency call*
Press button 1 for at least 2 seconds.
The indicator lamp above the buttons
lights up. As soon as a telephone con-
nection has been set up to the BMW
Assist response center, the indicator
lamp flashes.
If the situation permits you to do so,
wait in the vehicle until the voice con-
nection is established. You can then
provide detailed information to the
response center.
If your vehicle is equipped with an acti-
vated BMW Assist and the current loca-
tion of the vehicle can be determined,
this location is transmitted to the BMW
Assist response center.
If the navigation system has failed,
the current location of the vehicle
is not transmitted.
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If the indicator lamp is flashing but you
cannot hear the BMW Assist response
center over the hands-free system, it is
possible that e.g. the hands-free sys-
tem is malfunctioning. The BMW Assist
response center can still hear you,
however.
If certain requirements are met, an
emergency call is automatically initiated
after a serious accident. The automatic
emergency call will not be hindered by
pressing the button.
For technical reasons, the emer-
gency call function cannot be
guaranteed in certain unfavorable con-
ditions.
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