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TEAMBMPRO.COM

RV

Master

OWNER’S MANUAL

POWERED BY

Summary of Contents for THOR RVMASTER

Page 1: ...TEAMBMPRO COM RVMaster OWNER S MANUAL POWEREDBY ...

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Page 3: ...t Inspired by the great outdoors we have created a range of rugged smart and reliable products to power your adventures Our range of battery power and RV management control systems gives you peace of mind when you are on the road so that you can relax in even the most far flung destinations knowing you have control over your power needs To learn more about the BMPRO range of products please visit ...

Page 4: ...ur battery dry and do not expose it to water or water vapor Do not operate this product or battery near any sort of liquid Do not operate this product with wet hands Do not use this product in environments that are excessively hot cold dusty or humid or where it will be exposed to magnetic fields or long periods of sunshine Such exposure may cause the product or your battery to fail catch fire or ...

Page 5: ...on reception can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an ex...

Page 6: ...E 14 CLEARING THE NODE 16 CONNECTING TO THE BMPRO CLOUD IF EQUIPPED 18 WINEGARD 22 Designed by BMPRO one of Australia s leading power solution experts the BMPRO product range is proudly designed and manufactured in Melbourne Australia and represent a high quality product that will provide years of service DISCLAIMER BMPRO accepts no liability for any loss or damage which may occur from the imprope...

Page 7: ...ENDENT 29 LIGHTS SCREEN 30 ENERGY CENTER 30 SOLAR CONTROLLER 33 FANS AND VENTS SCREEN 34 GENERAL SETTINGS 35 NODE 38 FIRMWARE UPDATES 38 SWITCH 39 REPLACING THE BATTERY IN YOUR SWITCH 39 FAQS AND TROUBLESHOOTING 41 CONTROLLER AND APP 41 PAIRING WITH THE NODE 46 SWITCH 47 SPECIFICATIONS 48 LIMITED WARRANTY TERMS AND CONDITIONS 50 ...

Page 8: ...tor Start and more NODE The heart of the RVMaster the Node is a power and RV management system that powers and monitors your RV features and accessories The Node communicates via Bluetooth with the Controller Switch and even your own smartphone to receive the commands to control power to all your RV features and accessories SWITCH MODEL DEPENDENT Available in three types of configurations the Swit...

Page 9: ...9 RVMASTER SYSTEM DIAGRAM ...

Page 10: ...nnected to a faulty power source Tap the icon for more information r BLUETOOTH ICON Appears only if the Controller is paired to the Node t SETTINGS ICON Access to the RVMaster App General Settings y RETURN BUTTON Navigate to the previous page u MAIN SCREEN BUTTON Navigate to the Controller s tablet Android screen CONTROLLER 11 4 1 5 7 6 8 9 10 12 13 15 14 3 2 DESCRIPTION OF PARTS ...

Page 11: ...ving Room Kitchen Bath Ceiling Bed Ceiling d MOTOR OPERATION MODEL DEPENDENT To extend EXT and retract RET motors These buttons are also used during the pairing process between the Node and various devices such as the Controller or smart phone As a safety precaution motor control in 2022 model year RVMaster units will only operate if the engine is running and the park brake is set fg NAVIGATION BU...

Page 12: ...ation see Pairing to the Node and Clearing the Node Slideouts Navigate to the desired slideout then press EXT or RET to operate As a safety precaution slideout control will be disabled if the vehicle s ignition is running and the park break is not in use For more information see the Motors Screen section MENU FUNCTIONS MODEL DEPENDENT The menu functions on the Control Panel allows you to operate v...

Page 13: ...oubleshooting UPDATING THE CONTROLLER To automatically receive the latest updates for the RVMaster App connect your Controller to the internet and log in to your Google account You can also get the latest updates direct from the Google Play Store Just search for RVMaster in the Google Play Store and then press Update For more information see FAQs and Troubleshooting ...

Page 14: ...ODE Pairing your Controller or your own smartphone or tablet to the Node is done in two easy steps The RVMaster App will guide you through the pairing process WARNING The Controller will have been paired to your Node at the factory You should only need to pair your own device or smartphone to the Node COMPATIBLE DEVICES The RVMaster App is compatible with Android 4 4 or later and iOS 11 or later ...

Page 15: ... including the Controller you can only pair one device at a time to the Node 1 Using the or button on the Controller navigate to the PA menu item Figure 3 Press EXT to pair 2 When PA appears on the display press the EXT button to start the pairing process to the Node PA will blink during the pairing process ...

Page 16: ...r tablets When attempting to pair if the Node is already paired to four devices or if other issues prevent pairing to the Node the Menu Display will show In this case to pair the new device you will first need to clear the Node of all previously paired devices Figure 5 Node cannot connect to device Clear memory to connect to a new device WARNING Clearing the Node memory will also clear the pairing...

Page 17: ...h Connection 2 Press Unpair to unpair the Controller from the Node 5 Pair the Controller to the Node again 6 Pair the new device to the Node 3 Navigate to the PA function on the Controller display 4 Press and hold the EXT button for approximately 10 seconds until the number 1 scrolls across the Controller display The Node is now cleared of all connected devices Figure 6 Unpair the Controller and N...

Page 18: ...he RVMaster App go to General Settings and press Remote Connection 3 Press Create account Figure 8 Create a BMPRO account or Log in if you already have one 4 Enter your Full name Email address and a password of your choice Remember to keep your password in a safe place and only share details with others if you want them to access and control your RV 5 Press Create account Figure 9 Enter your detai...

Page 19: ...ings press Remote Connection Figure 11 Logging in to the BMPRO Cloud in the RVMaster App 6 An email will be sent to your account to verify your email address Click on the link provided in the email to complete verification 7 Now connect your smart device using your BMPRO account details to get started Figure 10 Account Created OR ...

Page 20: ...s Log in Remotely monitor and control features while in cloud control For your safety and the prevention of unintentional damage the motor controls and the water pump ON switch are not controlled from the cloud Figure 12 Entering username and password in the RVMaster App SUCCESS ...

Page 21: ...sage will appear Press RESEND VERIFICATION EMAIL to complete the email verification process Forgot Your Password If you forgot the Cloud account password press Forgot your password in the login page enter your email address and press SEND EMAIL Figure 13 Reset Password ...

Page 22: ...n external WiFi network 9 Internet Off No internet source selected Figure 15 Winegard Internet Preferences Logging into Winegard network 1 Press the search button to search for the available networks 2 Select the desired network and enter the password or enter the network name and password If your network is not seen make sure the Winegard is turned on and scan again 3 After the network name and p...

Page 23: ...to 4G The status of the network is also displayed e g Connected to 4G LTE NetworkName Data Plan 9 WiFi This is seen when the Winegard is set to WiFi The status of the network is also displayed e g Connected to WiFi NetworkName 9 Internet OFF This is seen when the Winegard is set to WiFi The status of the network is also displayed Internet is off WiFi Properties To log in to a WiFi network 1 Press ...

Page 24: ...he key features of your RV It also provides a quick way to turn on off all RV interior lights water pump and the RV s climate system model dependent direct from the home screen Figure 16 The RVMaster App Home Screen WARNING Available features on the RVMaster App may vary according to the model of your recreational vehicle ...

Page 25: ...ith electricity or gas either independently or together If a fault is detected with a water heater a warning sign will appear Information about the fault will be displayed in the RVMaster App Figure 17 Tanks Screen The water screen displays water levels in your fresh gray and black water tanks The water levels are displayed as 9 Empty 9 1 3 9 2 3 9 Full ...

Page 26: ...icle s ignition is running and the park brake is not in use This safety feature prevents any accidental operation of the motors while you are driving on the road Figure 18 Ignition detected and motor function is disabled WARNING Before operating any motors ensure that the area is free from obstacles and other hazards Please ensure that any persons near the RV are free from danger of any moving par...

Page 27: ...en the engine is on and the park brake is applied This safety feature is designed to prevent unwanted battery discharge All other motors will continue to be locked out whenever the ignition is on Figure 19 Slide outs locked as engine is off or park break is not applied ...

Page 28: ...her devices will be disabled Only one motor may be operated at a time Once a motor is in operation motor control will be disabled in any other device running the RVMaster App To use motors from your own device you need to swipe to unlock the motors screen Figure 20 Swipe to unlock motors screen ...

Page 29: ...e the RV may be heated from the furnace heat pump or a combination of both If you are using the furnace you can also turn on the fan Select Fan if you wish to cool your RV without setting a specific temperature To set the temperature of your RV 1 Turn climate on 2 Select your mode of operation 3 Adjust the temperature to your desired setting The desired temperature is displayed in color below the ...

Page 30: ... gas consumption If no coach and chassis batteries are connected the RVMaster App will monitor the system voltage of the Node A warning sign will appear if voltage drops below 12V Figure 24 Energy Center The Energy Center also permits the generator to be turned on and off as needed or enable Auto Generator Start as well as monitor generator run time and status ...

Page 31: ...vels and automatically turn the generator on and off to support these functions To use AGS press the Auto Generator AGS button then swipe to turn on AGS If AGS is enabled and conditions determine that the generator should start to support battery and climate functions the Node will automatically attempt to start the generator a total of four times After four failed starts the Node will no longer a...

Page 32: ...tor on or off RUN TIME LIMITS Set the minimum time that the generator will continue to run after the goal battery voltage and or temperature is achieved The maximum time is the total run time that the generator will operate to achieve the target battery voltage and or temperature If targets are not achieved and the generator run time exceeds the maximum run time limit set in the Energy Settings th...

Page 33: ...erature If no battery sensor is present the battery temperature can be hidden from view The temperature can be displayed in either F or C depending on what preference has been set in the App s General Settings Solar History This section displays the total electric charge produced in ampere hours for today yesterday and two days ago and the total charge produced over the last seven days Electric ch...

Page 34: ...34 FANS AND VENTS SCREEN Turn kitchen and bathroom fans on and off and if available operate any bathroom and kitchen vents Figure 28 Fans and Vents Screen ...

Page 35: ... and Controller 9 Log in to the BMPRO Cloud using a Remote Connection 9 Enter the Winegard network name and password to connect to the internet 9 Set Sensors Settings allowing for the setting of tire pressure sensor underpressure and over temperature limits 9 Check the wireless Battery Levels of any installed Switch 9 View Energy Center Settings 9 View Solar Controller Settings 9 Access a digital ...

Page 36: ...r Settings 1 From the App home screen press the Settings icon 2 Press Solar Controller Settings FIGURE 30 Solar Controller Settings Tablet Screen 9 View information About SYSTEM all about the RVMaster system Node firmware version RVMaster App version etc 9 Access BMPRO s Privacy Policy 9 Set your unit Preferences for temperature and pressure ...

Page 37: ... status of the Solar Controller DEFAULT STATE ON POWER UP Displays the default state of the Solar Controller when powered up BATTERY BANK SIZE Allows you to set your battery bank size BATTERY CHEMISTRY Displays your battery chemistry BATTERY TEMP SENSOR INSTALLED Displays if a battery temperature sensor is installed SERIAL NUMBER Displays the Solar Controller serial number MAKE Displays the Solar ...

Page 38: ...immediately Please keep the Node powered while it is updating Figure 31 Node firmware update Notifications to update the Node firmware may be received after updating the RVMaster App on the Controller These updates cannot be postponed While the Node is powered update the Node at the prompt to ensure that the Node is compatible with the RVMaster App WARNING To keep the Node updated make sure that t...

Page 39: ...Switch is powered by a standard 3V Lithium Cell coin battery CR2032 You can check if the battery needs replacing from the RVMaster App General Settings Open the BLE Wall Switches settings then press any button on the switch whose battery you are checking The RVMaster App will refresh with the switch battery status Figure 32 Battery Levels Screen Any Switch installed in your RV will have been paire...

Page 40: ... You may need a flathead screwdriver or similar to pry open the Switch button pad and to remove the battery from the battery holder Insert the new battery in the battery holder with the positive side facing up Figure 33 Accessing the battery in the Switch ...

Page 41: ...s may also be searched from the Google Play Store Open Google Play and search for RVMaster to find the latest app updates How do I create a Google account If you don t have a Google account you may create one by pressing the Google Play icon on the Controller main screen and following the prompts How do I change the time on my Controller To change the date and time on your Controller 1 Press the M...

Page 42: ...t been used in that time Touching the screen will not wake up the Controller To wake up the Controller and use the RVMaster App again 1 Using the or buttons on the Controller navigate to the OF function Figure 35 Navigate to the OF function Figure 36 Press EXT to wake the display 2 Press EXT to wake the display on the Controller This will put the RVMaster in standby mode and turn off the lights ...

Page 43: ...43 Figure 37 Press 1 to use the RVMaster 3 Press to take the RVMaster out of standby mode and begin using the RVMaster App ...

Page 44: ...on the logo page clear the app data on the Controller then relaunch the app Figure 38 RVMaster App not starting To clear the app data 1 Press the Recent applications icon and close the RVMaster App 2 Press the Main screen icon to return to the Controller main screen 3 From the main screen press the Settings icon 4 Press Apps notifications and then See all apps 5 Scroll to find the RVMaster App ico...

Page 45: ...Node has been connected to a faulty power source the following error message will display on the Controller or RVMaster App SHORE POWER FAULT The power cord has been connected to a faulty power source Power will not be restored until connected to a properly working source A warning icon will also appear at the top of the page You will not be able to continue using your RVMaster until the Node is c...

Page 46: ... solve the problem go to the RVMaster App General Settings and unpair your smartphone Then follow the instructions in Clearing the Node to clear the Node memory of any previously connected devices Pair your smartphone again I tried pairing my smartphone to the Node but the Controller displays When pairing to the Node if the Controller displays the Node is already paired to four devices and cannot ...

Page 47: ... replaced the Switch in my RV but it doesn t work You need to pair the Switch to the Node before you can use the switch The Switch is paired to the Node in four steps 1 Using the or buttons on the Controller navigate to the PA menu item Figure 41 Use or to navigate to the PA menu item 2 When PA appears on the display press the RET button to start the pairing process between the Switch and Node Fig...

Page 48: ... 1 Controller Specifications Input Voltage Range 8V 15V DC Ambient Temperature 4 F to 140 F 20 C to 60 C IP Rating IP40 Approvals FCC 47 CFR 15 109 CAN ICES 3 B NMB 3 B IEC 61000 4 2 Level III IEC60068 2 27 Table A 1 IEC 60068 2 64 Spectrum A 3 Category 1 Switch Specifications Input Voltage Range 2 2V 3 4V DC IP Rating IP40 Approvals FCC 47 CFR 15 109 CAN ICES 3 B NMB 3 B IEC 61000 4 2 Level III I...

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Page 50: ...oduct is found to be in proper working order or damaged as a result of any of the warranty exclusions listed above BMPRO will not be liable for any costs charges or expenses incurred in the process of returning a product to initiate a warranty claim How Long the Warranty Lasts BMPRO warrants products against defects for a period of two years commencing from the original date of purchase Claims Pro...

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Page 52: ...TEAM BMPRO COM POWERING YOUR ADVENTURES BMPRO service teambmpro com Unit 1 821 E Windsor Ave Elkhart IN 46514 USA teambmpro com ...

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