BMB Technology Nova Pro, Installation, Operation & Maintenance Manual

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Page 39 of 44
Limited Warranty
Guarantee
This
BMB Technology
product carries a 2 year warranty against material and manufacturing defects and
does not cover any charges incurred due to professional installation. The warranty will be valid from the
date of purchase as shown on the sales invoice. Please keep the invoice for your records. This product
is intended for domestic use only. The warranty does not apply to products installed outside of a
domestic environment. This warranty is not assignable or transferable.
Warranty
What is covered by the
BMB Technology
warranty?
• The repair or replacement of a part or all of your system if your system is found to be defective
due to faulty materials or manufacturing issues within 2 years of purchase at
BMB
Technology’
s
discretion.
• If any part is no longer available,
BMB Technology
reserves the right to replace it with a suitable
alternative.
Terms and conditions of the
BMB Technology
2 year guarantee
• The guarantee is valid for domestic use.
• The guarantee becomes effective at the date of purchase.
• Under the terms of the warranty, proof of purchase is required.
• This warranty provides more benefits and coverage than standard statutory consumer rights.
BMB Technology
does not guarantee the repair or replacement of a product that has failed for any of the
following reasons:
• Defects resulting from improper installation (including repairs or alterations), from abuse, misuse,
misapplication, improper maintenance, neglect, alteration, accidents, casualties, fire, flood,
freezing, environmental factors, water pressure spikes or other similar factors.
• Normal wear and tear.
• Accidental damage or faults caused by negligent use or care, misuse, neglect, careless operation
and failure to use the system in accordance with the operating guidelines.
• Failure to change the water fi lter cartridges in accordance with the instructions in this manual.
• The use of anything other than genuine
BMB Technology
replacement parts, including the water
fi lter cartridges.
• Failures of or failures caused by parts that were not supplied with the product.
• Incoming water that is microbiologically unsafe or of unknown quality without adequate
disinfection before or after the system.
• Equipment that is relocated from the site of its original installation.
This warranty will be void if defects occur due to failure to observe the following conditions:
1. The product must be hooked up to a potable, municipal cold water supply.
2. The hardness of the water should not exceed 17.5 grains per gallon or 250 ppm.
3. Maximum incoming iron in the feed water must be less than 0.2 ppm.
4. The feed water pH must be between 6.5 - 8.5.
5. The feed water pressure must be between 36 and 87 PSI (4 - 40 bar).
6. The feed water temperature must be between 39 - 104
o
F (4 - 40
o
C).
7. The feed water TDS must not exceed 500 PPM.
8. Other technical specifications and feed water requirements listed in this manual must be followed.
How do I make a claim under my
BMB Technology
2 year warranty?
• If you are in doubt about what is covered by your guarantee, or wish to discuss a claim, please
email info@bmbtechnology.com . Please have your receipt to hand.
• BMB Technology reserves the right to alter, change or modify product specifications without prior
notice.