HawkEye 5500 Installation Guide - 6/23/2020
Replacing the SIM
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REPLACING THE SIM
The HawkEye 5500 contains a cellular modem which provides increased bandwidth and responsiveness
in scenarios where Iridium may be low quality or not the most reliable. A good example of this is a city
where cellular coverage is widespread.
Blue Sky Network ships all HawkEye 5500s with global cellular SIM cards and provides competitive service
plans that work in nearly every country on the planet. For more information about cellular service, plans
please contact us.
By default, you do not have to configure anything in order to get cellular working with the internal SIM card.
If you choose to use a different carrier, the SIM card slot is found in the battery compartment.
To replace the SIM card, remove the battery door and then remove the battery. Press in on the SIM card
and release it to have the SIM card pop out. Insert the replacement SIM card with the proper orientation
and press in to lock the SIM in place.
To complete setup, configure the APN, username, and password through the HawkEye Link Bluetooth
application.
CONFIGURE CELLULAR SETTINGS
If you chose to use a different SIM than one provided by Blue Sky Network, the cellular connection settings
may need to be altered in order to properly connect to a cellular network. To do this,
follow the diagnostic
procedure for connecting to the CMD Server
. The following commands need to be issued:
GSM.APN:<your APN here>
GSM.USER:<your APN username here (if applicable)>
GSM.PW:<your APN PW here (if applicable)>
GSM.MNO:<value (if required)>
To send the commands simply send the command with the <…> replaced with your value.
If the command is completed successfully the value will be displayed back in the application or sent back
as an SMS. Once configured, the unit must be rebooted for the settings to take effect.
