All equipment manufactured by Bloomfield is warranted against defects in
materials and workmanship for the time periods listed in the chart starting
from the date the equipment is placed into service and is for the benefit of
the original purchaser:
THE FOREGOING OBLIGATION IS EXPRESSLY GIVEN IN LIEU OF
ANY OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING
ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE, WHICH ARE HEREBY EXCLUDED.
BLOOMFIELD, LLC SHALL NOT BE LIABLE FOR INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSSES FROM
ANY CAUSE WHATSOEVER.
This warranty is void if it is determined that upon inspection by an
authorized service agency that the equipment has been modified,
misused, misapplied, improperly installed, or damaged in transit or by
fire, flood or act of God.
It also does not apply if the serial nameplate has been removed or unauthorized service personnel perform service. The prices
charged by Bloomfield for its products are based upon the limitations in this warranty. Seller’s obligation under this warranty
is limited to the repair of defects without charge by a Bloomfield Authorized Service Agency or one of its sub-agencies. This
service will be provided on customer’s premises for non-portable models. Portable models (a device with a cord and plug or a
dispenser) must be taken or shipped to the closest authorized service agency, transportation charges prepaid, for services.
Agencies are located in principal cities, please visit our website to locate one.
This warranty is valid in the United States and Canada and void elsewhere. Please consult your classified telephone directory
or your food service equipment dealer; or, for information and other details concerning warranty, write to:
Service Parts Department; Bloomfield
10 Sunnen Drive, St. Louis, MO 63143
Phone: (314) 678-6336 : Fax: (314) 781-2714
Technical@ bloomfieldworldwide.com / www.bloomfieldworldwide.com
BLOOMFIELD SERVICE POLICY AND PROCEDURE GUIDE ADDITIONAL WARRANTY EXCLUSIONS
1. Resetting of safety thermostats, circuit breakers, overload protectors, or fuse replacements.
2. All problems due to operation at voltages other than specified on equipment nameplates - conversion to correct voltage
must be the customer’s responsibility.
3. All problems due to electrical connections not made in accordance with electrical code requirements and wiring diagrams
supplied with the equipment.
4. Replacement of items subject to normal wear, to include such items as knobs and light bulbs. Normal maintenance
functions including adjustment of thermostats, microswitches, and replacement of fuses and indicating lights are not
covered under warranty.
5. All problems due to inadequate water supply, such as fluctuating, or high or low water pressure.
6. All problems due to mineral/calcium deposits, or contamination from chlorides/chlorines. De-liming is considered a
preventative maintenance function and is not covered by warranty.
7. Full use, care and manuals may or may not be sent with each unit, only a condensed version. Please visit our web site to
download the full version.
8. Travel mileage is limited to fifty (50) miles from an authorized service agency or one of its sub-service agencies.
9. All labor shall be performed during normal working hours. Overtime premium shall be charged to the customer.
10. All genuine Bloomfield replacement parts are warranted for ninety (90) days from date of purchase on non- warranted
equipment.
Any use of non-genuine Bloomfield parts completely voids any warranty.
11. Installation, labor and job checkouts are not considered warranty.
12. Charges incurred by delays, waiting time or operating restrictions that hinder the service technicians ability to perform
services are not covered by warranty. This includes institutional and correctional facilities.
SHIPPING DAMAGE CLAIMS PROCEDURE
NOTE
: For your protection, please note that equipment in this shipment was carefully inspected and packaged by skilled
personnel before leaving the factory. Upon acceptance of this shipment, the transportation company assumes full responsibility
for its safe delivery.
IF SHIPMENT ARRIVES DAMAGED:
1.
VISIBLE LOSS OR DAMAGE:
Be certain that any visible loss or damage is noted on the freight bill or express receipt,
and that the note of loss or damage is signed by the delivery person.
2.
FILE CLAIM FOR DAMAGE IMMEDIATELY:
Regardless of the extent of the damage.
3.
CONCEALED LOSS OR DAMAGE:
if damage is unnoticed until the merchandise is unpacked, notify the
transportation company or carrier immediately, and file “CONCEALED DAMAGE” claim with them. This must be done
within fifteen (15) days from the date the delivery was made to you. Be sure to retain the container for inspection.
Bloomfield cannot assume liability for damage or loss incurred in transit. We will, however, at your request, supply you with the
necessary documents to support your claim.
WARRANTY STATEMENT
Equipment
Parts
Labor
pour over, automatic coffee brewers
2 yrs.
2 yrs.
EBC, EMAX coffee brewers
2 yrs.*
2 yrs.
* EBC, EMAX coffee brewer control
3 yrs.
no labor
POD coffee brewers
1 yr.
1 yr.
ECO coffee brewers
1 yr.
1 yr.
coffee warmers
1 yr.
1 yr.
in room brewers
1 yr.
1 yr.
tea brewers
2 yrs.
2 yrs.
tea dispensers
1 yr.
1 yr.
tea dispenser BBTea
1 yr.
no labor
hot water machines
2 yrs.
2 yrs.
thermal servers
90 days
no labor
airpots
30 days
no labor
decanters
no warranty no warranty
