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FAQ
Q:
Why communication is failed between management server and SNMP agent.
A:
Please try the following steps first.
1). Make sure Physical link is connected.
2). Test the connection to the administrative station through ping orders.
3). Check your IP setting (IP address, sub netmask and broadcasting address) make sure
it is correct. If SNMP administrative station is in different networks, make sure to establish
a suitable gateway IP address.
4). If SNMP can't communicate to management server and SNMP agent, please check
SNMP parameter.
5). Check read community and write community.
6). If traps are not received , check whether the address of the administrative station is
trap address, and whether IP address and community are correct.
IF the problem can not be solved through above steps, please contact us.