20 - EN
7
Solution suggestions for problems
Problem
Cause
Explanation / Suggestion
Drying process
takes too much
time.
Cover filter and filter drawer might
have not been cleaned.
* Clean the cover filter and Filter drawer.
Laundry come
out wet at the
end of drying.
* Cover filter and filter drawer might
have not been cleaned.
* Excessive laundry might have been
loaded in.
* Clean the cover filter and Filter drawer.
* Do not overload the machine.
Machine does
not switch on
or the program
does not start.
Machine is not
activated when
set.
* It might have not been plugged in.
* The loading door may be ajar.
* Program might have not been set
or the "Start/Pause/Cancel" button
might have not been pressed.
* "Childproof lock" might have been
activated.
* Make sure that the machine is plugged in.
* Make sure that the loading door is properly
closed.
* Make sure that the program has been set and it
is not in “Stop” mode.
* Deactivate the childproof lock.
Program has
been interrupted
without any
cause.
* The loading door may be ajar.
* Electricity may be cut off.
* Make sure that the loading door is properly
closed.
* Press the "Start/Pause/Cancel" button to start
the program.
Laundry has
shrunk, become
felted or
deteriorated.
* A program suitable for the laundry
type might have not been used.
* Dry only the laundry which is suitable for drying
in your machine after checking the labels on your
clothes.
* Select a program with suitable temperature for
the laundry type to dry your clothes.
Drum lightning
does not come
on.
(for models
equipped with a
lamp)
* The machine might have not been
started by using the On/Off button.
* Bulb may have blown.
* Make sure that the machine is On.
* Call the authorized service to replace the bulb.
“Final / Anti-
creasing” light
flashes.
* The 2-hour anti creasing program
to prevent laundry from creasing
might have been activated.
* Turn off the machine and take out the laundry.
“Final / Anti-
creasing” light
is on.
* Program has come to an end.
* Turn off the machine and take out the laundry.
The “Drying” light
flashes.
* A heat sensor failure has occurred.
Machine ends the program without
heating.
* Turn off the machine and take out the laundry.
Call your authorized service.
Also, for products equipped with a “Condenser” and a “Heat pump”
“Tank full”
warning light is
on.
* Water may be full.
* Anti-creasing program might be
running.
* Drain the water in the water tank.
“Filter cleaning”
light is on.
* Filter might have not been cleaned. * Clean the cover filter.
“Condenser
cleaning” light
is on.
* Filter drawer/Condenser might
have not been cleaned.
* Clean the filters in the condenser/filter drawer
under the kick plate.
A
Call an authorized service if the problem persists.
