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SECTION 8: wARRANTY
8.1 WARRANTY DESCRIPTION (UNITED STATES AND CANADA)
The quality of Blendtec blenders is unsurpassed� You will enjoy years of
wonderful and reliable use of your Blendtec Signature Series�
The motor base and jar assembly, including all moving jar parts, are
covered against leaking and breaking for the warranty period as outlined
on the included warranty/registration card� The warranty begins on the date
of purchase�
Cosmetic damage, product abuse, unreasonable use, damage resulting from
an accident (including fire, flood, earthquake and other natural disasters),
product tampering, use of accessories not endorsed by Blendtec, service
performed or attempted by unauthorized service agencies, units that
have been modified and units that have been or are used for commercial
purposes are not included under this warranty�
This warranty applies only to products sold by Blendtec and its authorized dealers�
Products intended for sale in the United States and Canada are only
covered by the US and Canadian warranty, repair policies and procedures�
Products used or sold outside the United States and Canada are subject
to the applicable international warranty and service procedures� Using a
machine outside the country it was designed for will void the warranty�
8.2 LIMITED WARRANTY
Blendtec warrants the blender motor to be free of defect in materials and
workmanship for the warranty period� During this period, such defects will
be repaired or the product will be replaced at Blendtec’s discretion without
charge� This warranty does not cover damage caused by misuse, accident
or negligence� All implied warranties, including but not limited to implied
warranties of fitness and merchantability, are limited in duration to the
warranty period on the motor and jar� Any unit submitted for repair must be
accompanied by proof of original purchase and should be shipped prepaid to:
Blendtec
1206 South 1680 West
Orem, UT 84058
1-800-BLENDTEC
1-801-222-0888
8.3 PROBLEMS UNDER WARRANTY
•
Call 1-800-BLENDTEC immediately to diagnose any problem� Please be
ready to provide the blender serial number, the date of purchase and a
description of the problem� Do not attempt to complete your own repairs�
The warranty will be voided if repairs are made by persons other than
Blendtec authorized service agents� Many issues can be resolved simply
and quickly over the phone�
•
If the difficulty cannot be resolved over the phone, your unit may
require repair/replacement� If the blender is under warranty, Blendtec
will repair/replace the unit at no cost� (This policy does not apply to
cosmetic damage and abuse�)
•
Upon receiving instructions from Blendtec, box up your unit and
enclose the following:
Name: ___________________________________________________________
Address: ________________________________________________________
Phone Number: __________________________________________________
Motor Serial No� (found on bottom of motor base): _______________________
Cycle Count (from the LCD display): _________________________________
Purchase Date: ___________________________________________________
Place of Purchase: ________________________________________________
Explanation of the Problem: ________________________________________
